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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
March 09, 2021
Isaiah was great to work with .... Overall experience was pretty good.... Will do business with them again when I need another Kia... Great dealership and service pretty good.... Will do business with them again when I need another Kia... Great dealership and service More
by biggoodin
Verified CustomerEmployees Worked With
Other Employees :
Janeshia Griggs, Timothy "TJ" Higginbotham
March 07, 2021
I could say that my experience with the Sierra Kia was very pleasant. I say this because the employees that work their have great attitudes and are very helpful and I’m glad that I was able to select the very pleasant. I say this because the employees that work their have great attitudes and are very helpful and I’m glad that I was able to select the car of my dreams! More
by derro.thomas18
March 04, 2021
I had the luck to be helped by Janeshia Griggs. She made my purchase a relative easy process. Sometimes at car dealerships, one feels he's part of a great "show"--lots of parading up and down and people di my purchase a relative easy process. Sometimes at car dealerships, one feels he's part of a great "show"--lots of parading up and down and people disappearing for amounts of time which makes one feel very important/difficult discussions are taking place in order to make a deal happen. Serra wanted to sell the car as much as I wanted to purchase the car. Nice people. More
by barothwell
Employees Worked With
Janeshia Griggs, Clint Wright
March 04, 2021
Had a great experience! Had my anxious 4 year old with me and they were wonderful to us both!!! 100 percent recommend them to anyone! and they were wonderful to us both!!! 100 percent recommend them to anyone! More
by kelseywerts
Employees Worked With
March 01, 2021
Darren in the service Department was amazing and took time to make sure that my issue was handled expeditiously. I was very happy with the cost, service and polite demeanor of this service center. I woul time to make sure that my issue was handled expeditiously. I was very happy with the cost, service and polite demeanor of this service center. I would highly recommend More
by nikollogan
Employees Worked With
February 25, 2021
Service area was super clean, friendly staff & great service! Frankie Vance was so helpful & attentive. Great experience! And first oil change was free. Loving my Kia K5! service! Frankie Vance was so helpful & attentive. Great experience! And first oil change was free. Loving my Kia K5! More
by chopper11006
Employees Worked With
Frankie Vance
February 24, 2021
Thank you! I recommend that people need service on their Kia's come see Frankie. Thank you Darren for finding the problem with my kia. Kia's come see Frankie. Thank you Darren for finding the problem with my kia. More
by faith.smith1976
February 23, 2021
The quality service is great! I have always been greeted with friendliness. I always get a coupon either in the mail or email and am able to use . This is great! with friendliness. I always get a coupon either in the mail or email and am able to use . This is great! More
by tigerlily.debbie
Employees Worked With
Frankie Vance
