Serra Trussville Kia

My sales rep.was not included.My sales rep.was not My sales rep.was not included. My sales rep.was not included My sales rep.was not included My sales rep.was not included Ll My sales rep.was not included. My sales rep.was not included My sales rep.was not included My sales rep.was not included Ll More

My experience was nice and courteous customer service. The service team took care of my car's needs swiftly. All around, it was a pleasant experience. The service team took care of my car's needs swiftly. All around, it was a pleasant experience. More

I was called early in the morning with verification of services to be performed after I left my car the night before with the convenient after hours drop off. Service was fast and I was very satisfied wit services to be performed after I left my car the night before with the convenient after hours drop off. Service was fast and I was very satisfied with the workmanship. My service rep was very helpful and informative. More

Sales rep was helpfulManager was very nice they let me Sales rep was helpful Manager was very nice they let me drive the Sportage to my home to make sure my son's bike fit Sales rep was helpful Manager was very nice they let me drive the Sportage to my home to make sure my son's bike fit More

Frankie always makes sure I am satisfied with the work they do. He always makes things right when I need anything done. Couldn’t ask for a better service rep! they do. He always makes things right when I need anything done. Couldn’t ask for a better service rep! More

Best vehicle servicing I've experienced. Quick, clean, thorough, careful, well-reviewed, and helpful. Frankie does a great job and it makes the lengthy drive to Trussville more than worth it. thorough, careful, well-reviewed, and helpful. Frankie does a great job and it makes the lengthy drive to Trussville more than worth it. More

Great vibe super nice, Daniel was super nice thank u all for helping, im praying this car will last me a long time i have had pople sale me cars just to make money for helping, im praying this car will last me a long time i have had pople sale me cars just to make money More

I really enjoyed my service at Kia and Trussville I will be back to service my vehicle I am more than satisfied with my Experience at Kia will be back thanks so much be back to service my vehicle I am more than satisfied with my Experience at Kia will be back thanks so much More

Highly do not recommend Serra Kia Trussville. I purchased a vehicle from them, I loved the vehicle but it had an exterior technical difficulty. I stated during my buying experience that I did NOT want to pur a vehicle from them, I loved the vehicle but it had an exterior technical difficulty. I stated during my buying experience that I did NOT want to purchase the vehicle without them fixing it. They agreed to fix the problem, we signed paperwork confirming that there was a known issue and that it would be fixed to which they failed to do. My car was at the dealership an accumulative 3 weeks. Several small stays and several large stays. I live over an hour away and I drove to them each time to settle this issue. They never were honest and continually told me they were working on the issue. I drove away today (over a month later) for the last time with the issue still unresolved. Due to this experience I do not recommend this dealership for any of your car buying needs. Honesty is not a high priority and doing the right thing is a foreign concept. More

Jonathan was amazing, he made sure to listen to what we wanted and got as close as he could to what we wanted. Will definitely recommend him to friends and family. Made it feel like having a conversation w wanted and got as close as he could to what we wanted. Will definitely recommend him to friends and family. Made it feel like having a conversation with a friend, not a salesman. More