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Serra Trussville Kia

Birmingham, AL

4.4
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,378 reviews

May 04, 2024

Excellent service. Antwan was very friendly & informative. I definitely enjoy this dealership and the entire staff. More

by Mesha J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Antwan entered my information into the computer, making sure to explain coupons I had, very courteous and answered any questions I had, offered me the courtesy car wash after having my oil changed. Upon c More

by Jocelyn35235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Very good experience. Everyone was very helpful & courteous. I was informed with updates periodically and they were able to get my service completed & my car washed as qui More

by carolynkirsch0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Colin did an excellent job getting me in and out within 10 minutes! Best oil change experience I’ve ever had. More

by Cassidyhocutt07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Chris was fantastic! Definitely 5 stars. Daniel was great. Another 5 stars. I did not care for Matthew because I felt like he was trying to hijack Chris' sale. The whole More

by lauriejo30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

A huge Shout out to Mr. Antwan for getting my car together in a timely manner. It was way faster than I expected and exceed expectations. My car rides better than ever. Than More

by micahjones50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

This is our second vehicle to lease from Serra Kia! We highly recommend this dealership!! Jonathan is GREAT! More

by debidoosy
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

It was a great experience. All of the sales people were very kind and helped me as much as they possibly could! More

by xavier guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Antwon is excellent at what he does! My experience was great. He let me know everything that was going to happen with my car. I understood what to expect and he was very accommodating. A More

by Shalyn Naylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

The dealer had a very nice show room. They had a wide selection of cars to look at. More

by peconnell210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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