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Serra Trussville Kia
Birmingham, AL
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,378 reviews
May 27, 2024
Jacob was great to work with. He listened to our needs and was able to deliver on them. A very friendly, personable and professional experience. PS I did not rate Abdul Mugha He listened to our needs and was able to deliver on them. A very friendly, personable and professional experience. PS I did not rate Abdul Mughal because I do not recall interacting with anyone by that name. More
by greg-newynn
Verified Customer
May 26, 2024
Do the consumers a great cause and close! !!! Horrible experience that a review will.not help future consumers, !!! Horrible experience that a review will.not help future consumers, More
by kamillahwashington237
Employees Worked With
May 25, 2024
Very friendly. Get you in and out to get on with your day. Comfortable waiting area with complementary beverages. Get you in and out to get on with your day. Comfortable waiting area with complementary beverages. More
by BJALBOT2004
Employees Worked With
May 24, 2024
Clean, friendly, prompt, hassle free customer service. Everyone is helpful and answers any and all questions. This is my 2nd purchase from this dealership. I will come back again when and if I decide to g Everyone is helpful and answers any and all questions. This is my 2nd purchase from this dealership. I will come back again when and if I decide to get another car. More
by mcoots73
May 24, 2024
This is a great place. Chris was so kind and got me into a voltswagen Jetta. I love this car. My credit was not very good but he worked on it for me. Thank you Serra Kia Tr Chris was so kind and got me into a voltswagen Jetta. I love this car. My credit was not very good but he worked on it for me. Thank you Serra Kia Trussville and Chris for making my dream happen❤️ More
by budsherbs
May 23, 2024
No long wait and was served right away and they did the service i asked for service i asked for More
by rosalinegriffin
May 23, 2024
I came in for my car’s first oil change without an appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service and courteous customer service! More
by shana.gerson
May 23, 2024
Antwuan was an exceptional person to work with. He was very kind and gave me constant updates. The service manager was also a pleasure to work with but I don’t have his name at this time. I can app He was very kind and gave me constant updates. The service manager was also a pleasure to work with but I don’t have his name at this time. I can appreciate how they understood me as their customer and tried their absolute best to make sure that I was taken care of. It’s instances like these that make you want to stay with this brand. Great job Trussville service Kia. More
by quasha5
May 22, 2024
These salesman are very knowledgeable and they made me feel important and they were very professional feel important and they were very professional More
by lenmarsh0002
May 22, 2024
Had m’y Sportage serviced here several times and very positive. Service is usually very quick and lounge has good wi-fi and coffee positive. Service is usually very quick and lounge has good wi-fi and coffee More
by Rick in Hoover
Employees Worked With
