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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
Verified Customer
August 13, 2022
The staff was very professional and answered any questions that I had. Would definitely recommend your service center to other Kia owners questions that I had. Would definitely recommend your service center to other Kia owners More
by mrfire29
Employees Worked With
Jonathan Jimen, Frankie Vance
August 12, 2022
The staff was very friendly and noliable to my needs. Everything was done quickly and at my convenience. Was very satisfied with my service. Everything was done quickly and at my convenience. Was very satisfied with my service. More
by rachellynn3699
August 12, 2022
Fast service and professional employees. I drive 30 minutes to go to Trussville Kia. I could go 5 miles down the road to another dealership but I trust Trussville Kia! I drive 30 minutes to go to Trussville Kia. I could go 5 miles down the road to another dealership but I trust Trussville Kia! More
by jkku91415
Employees Worked With
August 11, 2022
Our sales rep was Starla she was very kind and explained anything very well and in detail I would highly recommend this car lot and this sales representative 10 out of 10 anything very well and in detail I would highly recommend this car lot and this sales representative 10 out of 10 More
by Jammariwise0501
Employees Worked With
Starla Gable
August 11, 2022
I like that the salesperson didn't harass me but I hate that my car needed a battery within 48 hrs of purchase. I called the dealership and got the run around. Service should have checked to see the batter that my car needed a battery within 48 hrs of purchase. I called the dealership and got the run around. Service should have checked to see the battery was corroded and needed replaced. It's seems like they took advantage of a female. More
by Djrj1
August 10, 2022
Very friendly, got us in and out quickly. Fastest I've ever bought a new car! Fastest I've ever bought a new car! More
by harleybranam99
