Serra Toyota of Decatur

Salesman was extremely helpful. Went to see a particular vehicle but the car was already sold, he helped me look and find a car car similar that was still in my price range Went to see a particular vehicle but the car was already sold, he helped me look and find a car car similar that was still in my price range More

Loyal Serra Toyota customer. I’m on my 3rd Toyota, the first two saved me from what would have been much more traumatic accidents. The second saved my life! I was not “upcharged” I’m on my 3rd Toyota, the first two saved me from what would have been much more traumatic accidents. The second saved my life! I was not “upcharged” on this visit. Also, best cars, they never wear out if you take care of them. More

Great people. My only complaint is the service wait times. Appointment or not, 1.5 hours is the average wait time for a simple oil change. I purchased the service My only complaint is the service wait times. Appointment or not, 1.5 hours is the average wait time for a simple oil change. I purchased the service plan so I still go there but I’m wishing I would have saved some money and went local for oil changes. More

Thay have a wonderful sales department and a wonderful service department everyone is very friendly and helpful service department everyone is very friendly and helpful More

Very friendly and helpful customer service. Jacob The salesman was willingly and able to answer any question we had about the vehicle we purchased. He continued to check on us while we waiting Jacob The salesman was willingly and able to answer any question we had about the vehicle we purchased. He continued to check on us while we waiting on the finance department to see if we needed any thing. More

They were super kind and descriptive of the vehicle I was purchasing. The salesman A’kem that worked with us was more than helpful. purchasing. The salesman A’kem that worked with us was more than helpful. More

Thanks you Serra Toyota for my first buying experience with you guys I'm satisfied with my 4runner with you guys I'm satisfied with my 4runner More

Akem was the salesman that I spoke with initially and helped me through this entire car buying process. He made it every part of the transaction seem effortless. I highly recommend Serra Toyota of Decatu helped me through this entire car buying process. He made it every part of the transaction seem effortless. I highly recommend Serra Toyota of Decatur! I felt they went above and beyond for my first car buying experience. More

Very professional staff …I have always had great service from Serra. One thing that I really like is the “snack” area. There is plenty of room so you can wait in comfort. from Serra. One thing that I really like is the “snack” area. There is plenty of room so you can wait in comfort. More

Steve Gremeaux was outstanding and the waiting area is very pleasant. This was my first visit and I was pleasantly surprised. very pleasant. This was my first visit and I was pleasantly surprised. More