
Serra Toyota of Decatur
Decatur, AL
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Had my car serviced. The experience was very pleasant and it only took an hour out of my busy day. The employees were very nice and informative and answered my question The experience was very pleasant and it only took an hour out of my busy day. The employees were very nice and informative and answered my questions with knowledge without hesitation. I would recommend this dealership to anyone who owns a Toyota or wants to. More
The customer service representative was very responsive when making an appointment. The service department was very friendly, informative and professional. Service was done in a timely manner. I recommend when making an appointment. The service department was very friendly, informative and professional. Service was done in a timely manner. I recommend Serra Toyota. More
Buying new at Serra Toyota has always been fantastic. This is the first time I’ve bought used and I was blown away with how quickly they can get you through and with their kindness. I’ve always been iffy This is the first time I’ve bought used and I was blown away with how quickly they can get you through and with their kindness. I’ve always been iffy on buying used, but not with Serra Toyota. Can’t recommend them enough! More
I’m a return customer at this dealership, and there are many reasons for that. First, our sales person, Guy, is just amazing at helping us get the deal we want. Thanks to him, I no longer waste time at t many reasons for that. First, our sales person, Guy, is just amazing at helping us get the deal we want. Thanks to him, I no longer waste time at the dealer negotiating back and forth. We work out the numbers remotely, come to an agreement, and by the time I drive to the dealer, they already have my paperwork ready to go. Literally, it takes me less than 30 minutes to sign and be out of there in my new car. Their finance person is also very helpful, not wasting our time to sell us things that we don’t want. Overall, their team provides a personalized service, which I appreciate much! More
Overall it was a good experience. Our salesman Wes Willingham was patient never pressuring us while it did take us several days to make our decision on model and packaging. Our salesman Wes Willingham was patient never pressuring us while it did take us several days to make our decision on model and packaging. More