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Serra Toyota of Decatur

Decatur, AL

4.8
889 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 889 reviews

March 07, 2025

Went in for service on my vehicle. They were quick and efficient. The employees were friendly and courteous. More

by Smallmesses86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 13, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team at Serra Toyota Decatur could help with your vehicle service efficiently. Michael McLeod General Manager 256-340-0330

March 06, 2025

Had my car serviced. The experience was very pleasant and it only took an hour out of my busy day. The employees were very nice and informative and answered my question More

by Pegbrown57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 07, 2025 -

Serra Toyota of Decatur responded

Thanks for the great feedback. At Serra Toyota Decatur, we aim to be informative and efficient with your time. Have a fantastic day! Michael McLeod General Manager 256-340-0330

March 04, 2025

The customer service representative was very responsive when making an appointment. The service department was very friendly, informative and professional. Service was done in a timely manner. I recommend More

by diane4au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 05, 2025 -

Serra Toyota of Decatur responded

Thank you for the recommendation. Glad to hear our team was responsive and friendly during your visit at Serra Toyota Decatur. Wishing you safe travels ahead. Michael McLeod General Manager 256-340-0330

March 02, 2025

Buying new at Serra Toyota has always been fantastic. This is the first time I’ve bought used and I was blown away with how quickly they can get you through and with their kindness. I’ve always been iffy More

by Courtney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Christian, Kenny Key, Vic Heartsill
Mar 04, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us. It's great to know that our team helped make your first used purchase a smooth one at Serra Toyota Decatur. Your recommendation means a lot. Michael McLeod General Manager 256-340-0330

March 02, 2025

I’m a return customer at this dealership, and there are many reasons for that. First, our sales person, Guy, is just amazing at helping us get the deal we want. Thanks to him, I no longer waste time at t More

by ddlc.carlsson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Nance, Guy Rickman
Mar 04, 2025 -

Serra Toyota of Decatur responded

We’re glad you enjoy the personalized service and efficient process at Serra Toyota Decatur. It’s great to know our team can make your experience smooth and straightforward. Looking forward to keeping up this level of service for you in the future. Michael McLeod General Manager 256-340-0330

March 02, 2025

Associates very attentive and courteous. Customer waiting area one of the best I've encountered. More

by ghilliard339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Mar 04, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're pleased to know our team and waiting area met your expectations. If there's anything more we can do, feel free to reach out. Michael McLeod General Manager 256-340-0330

March 01, 2025

My husband and I always receive prompt excellent service from this dealership. I recommend them. highly . More

by interiors.donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Antoine Pyfrom
Mar 04, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words and recommendation of Serra Toyota Decatur. We are glad to consistently meet your expectations with prompt service. Michael McLeod General Manager 256-340-0330

March 01, 2025

Marlow was a great salesman! Glad I came to Decatur and passed on Bill Penny. Great deal all around. More

by David Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlow Wade
Mar 04, 2025 -

Serra Toyota of Decatur responded

Thanks for choosing Serra Toyota Decatur. We're pleased you found a great deal with our team. Wishing you happy journeys ahead. Michael McLeod General Manager 256-340-0330

February 28, 2025

Overall it was a good experience. Our salesman Wes Willingham was patient never pressuring us while it did take us several days to make our decision on model and packaging. More

by criderr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Willingham
Feb 28, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your positive experience at Serra Toyota Decatur. Wishing you many happy drives ahead. Michael McLeod General Manager 256-340-0330

February 28, 2025

Very easy to work with and friendly. Tried to make sure your needs were met. More

by kris031stidham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe Wade
Mar 04, 2025 -

Serra Toyota of Decatur responded

We appreciate your feedback and are glad to hear you enjoyed your experience at Serra Toyota Decatur. All the best. Michael McLeod General Manager 256-340-0330

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