Back

Serra Toyota of Decatur

Decatur, AL

4.8
800 Reviews

309 Beltline Rd

Decatur, AL

35602

Directions

By Type

Showing 800 reviews

December 27, 2024

They was very helpful and very nice. They gave us a lot of information to help us with a new purchase. More

by Tara pickers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 22, 2025 -

Serra Toyota of Decatur responded

Glad you found our team at Serra Toyota Decatur helpful and nice. We're here whenever you need more information on your purchase. Michael McLeod General Manager 256-340-0330

December 27, 2024

Dealership staff was very friendly and efficient in getting our repair completed in a timely manner. Staff was very friendly. I will definitely return to this dealership. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for choosing Serra Toyota Decatur. It's great to see our team provided efficient and friendly service during your visit. Michael McLeod General Manager 256-340-0330

December 27, 2024

Amazing experience. Tristan was the best. Would buy from them and Tristan again. The sales office was a fun place to just be in. Love the music. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Cameron, Michael McLeod
Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your feedback. It's wonderful to hear about your experience with our team and the atmosphere in our sales office. Thank you for sharing such positive words! Michael McLeod General Manager 256-340-0330

December 27, 2024

I have used Serra Toyota of Decatur for all of my maintenance services for years. I am very pleased with the professionalism of the people here and the service that I have received. I also bought a n More

by sahood1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Marshall, Joel Capps, Antoine Pyfrom
Jan 22, 2025 -

Serra Toyota of Decatur responded

We appreciate your trust in Serra Toyota Decatur for both maintenance and purchasing your new Tacoma. It's wonderful to hear you value our team's professionalism. Wishing you safe travels with both trucks! Michael McLeod General Manager 256-340-0330

December 26, 2024

Ms Rachel and her staff took care of my car in a very timely fashion and answered my questions. More

by fredandwilma1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your positive experience with our team at Serra Toyota Decatur. Thank you for sharing your thoughts! Michael McLeod General Manager 256-340-0330

December 26, 2024

Great service and knowledgeable staff. Very professional and willing to put the customer first in all ways. More

by jstyres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
, 2024 Advisor: Meghan Smiley Technician: Keith Hogwood
Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had a positive experience with Serra Toyota Decatur. Our team is committed to putting our customers first. Thanks for the great review. Michael McLeod General Manager 256-340-0330

December 23, 2024

I was very pleased with the young man I dealt with his name was Marlowe he was such a nice young man, very knowledgeable and has answered all my questions since my purchase, I would recommend him to anyon More

by kathy_staggs522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlowe
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us. We're glad our team provided helpful service and was able to address all your questions properly. Looking forward to being of assistance again at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

December 23, 2024

Had an appt for 7:30 for oil change and tire rotation. Got me in less than an hour. More

by Kim.Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks for the positive feedback on your oil change and tire rotation experience at Serra Toyota Decatur. We're glad to hear it was a smooth visit. Michael McLeod General Manager 256-340-0330

December 22, 2024

Does good service work. Great service advisor Kim Stone. Highly recommended. Comparable cost to other shops. More

by harripm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Glenda Cole
Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates the recommendation. Our team is glad to have provided you with excellent service and a competitive price. Michael McLeod General Manager 256-340-0330

December 22, 2024

Working with Steve is always a great experience. The whole Toyota service team are great More

by Lissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur is grateful for your positive feedback. It's always nice to hear when our team makes a strong impression. Michael McLeod General Manager 256-340-0330

...
8
...