Serra Toyota of Decatur | Page 75

Purchase & service We purchased our Nissan Rogue on Aug 7. Eric Ivie and the finance manager were a pleasure to deal with and made our expierence well worth it! I brough We purchased our Nissan Rogue on Aug 7. Eric Ivie and the finance manager were a pleasure to deal with and made our expierence well worth it! I brought our Rogue in on Feb 5 for service. The service department staff were great and treated me like I was their best customer. Thanks Serra Toyota of Decatur!! More

Toyota Avalon Service The service team was exceptional and performed all the work in a timely manner explaining what was needed and what the cost would be and why I needed The service team was exceptional and performed all the work in a timely manner explaining what was needed and what the cost would be and why I needed the service. I was pleased with the whole operation. Kim Stone co-ordinated the work on my car and made sure I understood what and why the work was needed. Very pleased. Thanks. More

Great experience with sales personnel at Serra Toyota Ibrahima Cherif was awesome. He was very friendly and honest with helping me get the car I was interested in. I traded in my 2011 Toyota Camry for the Ibrahima Cherif was awesome. He was very friendly and honest with helping me get the car I was interested in. I traded in my 2011 Toyota Camry for the 2016 Toyota Avalon. And I am very pleased with the upgrade. He made sure I had everything in order and comfortable with everything about the car. He is an outstanding Sales employee! More

Very Nice Group I was very pleased with my experience at Serra in Decatur. Everyone was polite and seemed that they truly appreciated my business. They did not have I was very pleased with my experience at Serra in Decatur. Everyone was polite and seemed that they truly appreciated my business. They did not have the Tundra i wanted at the dealership but found one and had it to me the next day. This is the second time I have purchased from Serra in Decatur. More

I am a repeat client to Serra of Decatur. I So thankful for not being pressured into anything. I knew what I wanted and while we hit a few snags - I have just the Sienna I wanted. The price was So thankful for not being pressured into anything. I knew what I wanted and while we hit a few snags - I have just the Sienna I wanted. The price was fair, the salesman professional and I drive to Decatur all the way from Atlanta to do business. Good job Brandon Voss. More

Smooth experience The salesman helped me find exactly what my sister and I were looking for in a car. He was very knowledgeable about every car on the lot!! I'm definit The salesman helped me find exactly what my sister and I were looking for in a car. He was very knowledgeable about every car on the lot!! I'm definitely coming back to purchase a car in the future! More

Great! I was assisted with everything I needed. The salesman was very knowledgeable and helped me pick the most suitable car for my family ! I'll definitely I was assisted with everything I needed. The salesman was very knowledgeable and helped me pick the most suitable car for my family ! I'll definitely visit again! More

Elderly My mother-in-law purchased a vehicle from Serra 5 months ago. A 75 year old widow, suffering from dementia & using a walker. Barely able to walk & on My mother-in-law purchased a vehicle from Serra 5 months ago. A 75 year old widow, suffering from dementia & using a walker. Barely able to walk & on a fixed income, she was able to buy a 2012 Camry with a value of $15,000 for $20,000 and get it financed through Toyota. Sent email to general manager asking for assistance which was delegated to sales manager that took information and never called back. More

Knowledgeable, No Pressure Mike answered all my questions and did not pressure me to take something I really did not want. Took the extra steps to make the buying experience mem Mike answered all my questions and did not pressure me to take something I really did not want. Took the extra steps to make the buying experience memorable. Like servicing my car at the dealership I buy it at and the service experience on my previous car will have me returning. Once again, no pressure to change this or do that just knowledgeable advice. From a woman's perspective, great experience. Ask for Mike. More

Really enjoyed my experience. Thanks Brittany Griffin. She made my experience very enjoyable. She even missed her lunch break to help me find the vehicle i wanted and was comforta Thanks Brittany Griffin. She made my experience very enjoyable. She even missed her lunch break to help me find the vehicle i wanted and was comfortable with and a payment i could afford. I was very pleased. More