Serra Toyota of Decatur

A few weeks ago, I took a trip up to Serra Toyota of Decatur with my friend. When I left the house, my intentions were to look at the vehicles they had because I had already looked online and they did Decatur with my friend. When I left the house, my intentions were to look at the vehicles they had because I had already looked online and they did not have the exact vehicle, in stock, that I was looking for. As the first sales person took us around, I asked him if he could locate the exact vehicle I was looking for. My intentions were to see what Serra Toyota of Decatur would do, as far as pricing, then take the purchase order to "my guy" (Roberto) at another dealership. When the sales person took the specs to his sales manager, I immediately noticed that Roberto was no longer at the other dealership, he was at this one. Anyways, I immediately greeted Roberto and both he and Anthony (Nino) assisted me with working out a deal on a new vehicle. Again, I had worked with Roberto in the past and he was a real pleasure to work with, again. He truly cares about his customers. Nino was just as awesome! He followed-up with me through out the process. He was very pleasant to work with and I never felt pressured throughout the whole buying process. I even drove to the dealership the night before I closed on the deal, when the vehicle came in, and Nino came out to greet me and offered to assist me, even when the dealership was closed. Good people are really hard to find and I feel both Roberto and Nino were truly excellent to work with! They really made to purchase process a pleasure! In my line of work, I will not hesitate to send someone their way! You guys are AWESOME!!! More

Nice experience. Always feel like the sales associates have the customers best interest in mind. I have purchased cars from Serra for 9 years and they have always held up their end of the deal. have the customers best interest in mind. I have purchased cars from Serra for 9 years and they have always held up their end of the deal. More

I started the process on line and received an e-mail from Mr. Guffey. We spoke on the phone and I explained to him what I was looking for and when I could visit the dealership. When I arrived at the dealer Mr. Guffey. We spoke on the phone and I explained to him what I was looking for and when I could visit the dealership. When I arrived at the dealership Mr. Guffey met me and was very friendly. We spoke again about what I was looking for. He told me that he had just gotten the perfect used car in that he thought would fit what I had requested. After seeing the car I knew it was just what I wanted. After test driving it, I told him that I wanted the car. I was pleased with the price and mileage of car. Even the financial process turned out great. It is just a wonderful place to buy a car. I will recommend friends looking to buy a car to check out Serra in Decatur Alabama. You can't beat the service, friendliness of sales staff. Great experience. More

I began negotiations on-line a few days ago. Mr. Bongiovanni responded rapidly to multiple questions over about three days. After further on-line investigation, I determined that the auto I was con Bongiovanni responded rapidly to multiple questions over about three days. After further on-line investigation, I determined that the auto I was considering was the best deal for the age of the car and the mileage, and I also felt Serra Toyota would be fair and helpful. I had purchased a car from them 3 1/2 years ago. This car was for my daughter. We went to the dealership and we were happy with the auto and the information. They (Mr. Bongiovanni and the financial department) worked with us to make the deal one that would work for us with our constraints. Mr. Nino Bongiovanni was kind, knowledgeable, helpful, and reasonable. He even is continuing to answer questions and to help us find an item we need for the car. We would definitely strongly consider purchasing from Serra Toyota again due to Mr. Bongiovanni's helpfulness, and we plan to let our friends know about the dealership. More

Bets Salesman, very friendly and customer oriented. Sam work with us to get us the car we wanted with all the amenities and extended warranties he's a great salesman and never treated us like we were just work with us to get us the car we wanted with all the amenities and extended warranties he's a great salesman and never treated us like we were just customers. We were also greeted by the general manager who was just a super guy. We also had an excellence experience with the finance department for extended warranty and the process was very quick. We spent maybe like 45 min total at the dealership. Sam also shook my husbands hand which meant a great deal to him we will definitely send friends and family to see Sam Mayers Thank you soo much Sam and Serra Toyota of Decatur More

Donna was friendly and receptive to our needs, our trade was appraised at a reasonable priced and the van we bought was fair priced as well. We would rate this transaction as exceptional, and would trade was appraised at a reasonable priced and the van we bought was fair priced as well. We would rate this transaction as exceptional, and would trade with dealer again. More

We have purchased several cars over the years, but never have we had the pleasure of trading/purchasing a vehicle like we had a Serra Toyota of Decatur. Our salesman Ray Laudermilt was very patient as my hu have we had the pleasure of trading/purchasing a vehicle like we had a Serra Toyota of Decatur. Our salesman Ray Laudermilt was very patient as my husband test drove 3 trucks before deciding. The entire staff treated us with courtesy, respect and a manner of professionalism I haven't seen anywhere else. We will be making our next purchase in summer of 14 and will definitely be back to Serra Toyota of Decatur. Oh and the extended warranty on our Tacoma surpasses anything anyone else is offering. Overall visit was very pleasant. We will be back. More

The over all experiences was great, from the intial arrival to the conclusion of the purchase of our toyota avalon. I live in Huntsville and have purchased several vehicles from Serra Toyota in Decatur arrival to the conclusion of the purchase of our toyota avalon. I live in Huntsville and have purchased several vehicles from Serra Toyota in Decatur. The service you receive during, and after the sale is what brings us back to this dealership. Thanks guys, and keep up the great work. Ron More

Cathy seemed very knowledgeable about the Toyota product and did an excellent job in helping me find the perfect vehicle for me and my three car seats. Very impressed with safety and comfort of the cienna. and did an excellent job in helping me find the perfect vehicle for me and my three car seats. Very impressed with safety and comfort of the cienna. Cathy did not pressure me in any way but was more than qualified to help me in doing some comparison shopping. More

2013 Highlander Limited ...Thanks Joe, Shane, Sam, Tom & Jon. If you need a Toyota go see Sam Mayers...Great bunch of folks to deal with. Happy, happy, happy :) & Jon. If you need a Toyota go see Sam Mayers...Great bunch of folks to deal with. Happy, happy, happy :) More