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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
889 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 889 reviews

March 15, 2025

Meaghan was awesome. This was the first time I actually got serviced. I had tried a couple of times before but ended up leaving unhappy. But this time around the custome More

by evelyn32190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan
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Mar 16, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you finally had a positive experience with our team. Thank you for sharing your feedback and we look forward to consistently meeting your expectations in the future here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 15, 2025

I needed a part for my pickup. Service Advisor Ms Smiley, analysised the task and worked with parts and technician to install part on the spot. And did not charge for labor. Much More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Smiley. 5 stars. Great Job
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Mar 16, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur. Happy to see you had a smooth experience with your pickup service. Michael McLeod General Manager 256-340-0330

March 15, 2025

Great service and great facilities. In and out in know time. Thanks for everything Serra. More

by presbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chandler
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Mar 16, 2025 -

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur. We're glad to have provided a great experience. Take care. Michael McLeod General Manager 256-340-0330

March 12, 2025

After I said yes on the car then it got real slow 2 to 2 1/2 hours More

by harold1526@att.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Catfish
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March 12, 2025

Accommodating in scheduling time for drop- off and pick-up. iprompt with service, the staff was very friendly and helpful. More

by mgreen7835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure the names. But we’re excellent.
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Mar 13, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear that you found our scheduling and service helpful at Serra Toyota Decatur. Happy to know the team delivered a positive experience for you. Michael McLeod General Manager 256-340-0330

March 10, 2025

I have bought my last five cars from this dealer. All have been serviced there without any issue. Honesty and integrity counts at this dealer. More

by Wilbur Schmedlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Antoine Pyfrom
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Mar 13, 2025 -

Serra Toyota of Decatur responded

Thank you for being a valued customer of Serra Toyota Decatur. We're grateful for your trust in our service and looking forward to continuing this great relationship. Michael McLeod General Manager 256-340-0330

March 09, 2025

Serra Toyota is a wonderful dealership. I always have the best experience with them. The staff at Serra Toyota are very helpful and knowledgeable. The service department is excellent! More

by barbiegray1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Rickman
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Mar 13, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience at Serra Toyota Decatur. We appreciate your kind words about our team and service department. Michael McLeod General Manager 256-340-0330

March 08, 2025

Everyone is very friendly and very helpful. I didn't have to wait very long. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gremaux
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Mar 13, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your experience at Serra Toyota Decatur. We're glad to know you found our team friendly and helpful. Take care. Michael McLeod General Manager 256-340-0330

March 07, 2025

I'm very happy with the new purchase of 2022 RAV4. The financing department helped me over my phone. Love it and Love Serra Toyota of Decatur. Amanda Burns. More

by amandaburns296
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaleb Carter - Dante
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Mar 13, 2025 -

Serra Toyota of Decatur responded

We're glad to hear about your positive experience with the purchase of your 2022 Toyota RAV4. The team is pleased they could assist you smoothly over the phone. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 07, 2025

I highly recommend this dealership they don’t just sell cars they take care of your car too, I all ways take my car to check there and I happy with there service. More

by Rocio Quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin
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Mar 13, 2025 -

Serra Toyota of Decatur responded

Thank you for the recommendation. We're pleased to hear you're satisfied with the care and service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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