Serra Toyota of Decatur

Replacement I was very much in need of a car to replace mine that was totaled in an accident. My credit rating was poor. I found a 2013 Ford Focus that I really l I was very much in need of a car to replace mine that was totaled in an accident. My credit rating was poor. I found a 2013 Ford Focus that I really liked. Josh Cyr worked with me to get my loan approved. There were no sales pressure to just sell me a car. Josh was very nice and friendly In less than three hours from the time I picked out the car I wanted I was on my way home in my replacement car. The finance manager was also great to work with me. I would highly recommend Serra Toyota and Josh Cur to anyone shopping for a car or truck. More

Above and beyond. They were able to find and get us the vehicle that other dealers said it was impossible to get and refused to even try. They went the extra mile to f They were able to find and get us the vehicle that other dealers said it was impossible to get and refused to even try. They went the extra mile to find this vehicle and reach an agreement with the dealer in another state that had it to get it for us. This is the second time we have had this experience with Serra Toyota of Decatur. We will definitely return to them for future purchases. More

Internet search proved best price around North Alabama! Enjoyed working with Lance Keeth on my new 2015 purchase! Lance and the finance person Vic Heartsill were great to do business with. Enjoying my b Enjoyed working with Lance Keeth on my new 2015 purchase! Lance and the finance person Vic Heartsill were great to do business with. Enjoying my blizzard pearl Avalon! S. Stilwell More

Enjoying a new Camry Salesperson Brandon Voss made the purchase experience pleasant and direct. He explained the features thoroughly and seemed unhurried during the proce Salesperson Brandon Voss made the purchase experience pleasant and direct. He explained the features thoroughly and seemed unhurried during the process. He followed-up to obtain all weather floor mats as promised. Antonio Gray in the Finance Department was responsive and helpful to revise the title application when we called while attempting to register the car at the Court House. More

referrals Even though the service was great i was promised incentives that i never received. They said i would recieve $100. for every referral that bought a ne Even though the service was great i was promised incentives that i never received. They said i would recieve $100. for every referral that bought a new car and i sent them 2 still no check i don't like being lied to. but matt was very wonderful More

Best dealership I dealt with I went to multiple different dealerships and Serra Toyota was by far the best. Everyone was pleasant and Mr. Eddie worked with me on getting it to the I went to multiple different dealerships and Serra Toyota was by far the best. Everyone was pleasant and Mr. Eddie worked with me on getting it to the right price and all the options I wanted. He found the exact 4runner I wanted including all the options I preferred and even helped me to get new wheels. I would definitely recommend Serra Toyota and Mr. Eddie to friends and family. More

Leasing a new rav4 We have never leased a car ,nor even considered it. Our car was three years old, with only 14,000 miles. The salesman, Eddie Anthony, is very knowle We have never leased a car ,nor even considered it. Our car was three years old, with only 14,000 miles. The salesman, Eddie Anthony, is very knowledgeable concerning Lease versus Buying. Our experience with Serra Toyota was truly a pleasure. More

Only dealship that made an effort to work with me Kenny Key worked hard to ensure that I got what I wanted at the price I wanted to pay. (Although the dealership in Tuscumbia does deserve an honorabl Kenny Key worked hard to ensure that I got what I wanted at the price I wanted to pay. (Although the dealership in Tuscumbia does deserve an honorable mention, they beat the Decatur price by $100.00 but that was not enough for me to spend the extra driving time) In the beginning I was really not sure exactly which Tundra version I wanted, I just knew that I wanted a Tundra with leather seats. Kenney helped me to narrow the choices down and was able to locate a model that I wanted. Also those of you thinking of using the “truecar” app, it is a joke. If you want to buy whatever they have on the lot it is probably OK but if you want a specific model in a specific color you can really forget about it. The people will not work with you and once they find out you want something different from what is already on the lot they will stop contacting you. I drove from Harvest, Alabama to buy at Decatur bypassing the dealership in Huntsville. The Huntsville dealership though they definitely called me a lot, they eventually could not meet my price target. I certainly recommend that if you want to buy a Toyota (new or used) that you contact Kenny Key at Decatur. If you live on the west side of North Alabama then I would consider the Tuscumbia dealership as they also seem to have reasonable people that want to work with you but I would still call the Decatur dealer ship to check their prices. More

New car purchase Easy pain free my wife loves her new camry. We love the lifetime warranty.Mike went beyond our expectations. We will most definitely be back and will Easy pain free my wife loves her new camry. We love the lifetime warranty.Mike went beyond our expectations. We will most definitely be back and will send others to mike. Thank you so muck Mike and serra Toyota. More

Purchasing a Toyota Four Runner Shopping for a vehicle at Serra Toyota in Decatur was a enjoyable experience for my wife and me. Brandon Voss was very courteous and professional whi Shopping for a vehicle at Serra Toyota in Decatur was a enjoyable experience for my wife and me. Brandon Voss was very courteous and professional while showing and explaining the features of the Toyota Four Runner. Mr. Voss was knowledgeable and earnest when responding to questions. If I bought another vehicle, which would be a Toyota, I would seek Mr. Voss as the salesperson. More