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Serra Toyota of Decatur

Decatur, AL

4.8
694 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 694 reviews

January 05, 2012

Upon arriving at the dealership I was greeted immediately Upon arriving at the dealership I was greeted immediately by a warm smile and a courteous salesman. He was very helpful in helping me choose the r More

by jaimeguevara75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Carter
January 04, 2012

Our salesman Tommy Robertson was very helpful and knowledgeable, the prices were better than the other dealerships we visited. They beat the trade in offer on our car bye several thousand dollars, I More

by rodney.honea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Robertson, Tommy Robertson
December 31, 2011

Salesperson was the best, after some time we did agree on a price. Everyone we talked to was very friendly and helpful. If I am in the market in the future for a new or used car, I'll call Kenny Key to help More

by magiemae65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Key, Kenny Key
December 30, 2011

Kim is such a pleasure to deal with. I have always found her to be very knowledgeable, kind and courteous. She makes my day everytime I come in for service. I have been coming to Serra Toyota Decatur for More

by beterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim in Service Department, Kim Stone
December 24, 2011

I worked with Mike Miller. I would highly recommend him to anyone who is seaching to buy a new car. He is the type of salesman that I love to deal with. Very honest in all of our discussion and dealing. More

by beterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller , Mike Miller
December 23, 2011

Clay Carter and staff were very nice and knowledgeable in our purchase of our new 2012 Toyota SE. Highly recommend this dealership. Thanks very much. More

by H. Ray Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Carter, Mike, John, and Paul
December 22, 2011

We felt that they were very imformative and were willing to answer any questions we had. they were very patient in showing us how to use all the options in the car and they were also concerned about our con More

by dy9404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
donna fago,william voss, jerry culotta
December 21, 2011

I reseached Serra Toyoto's inventory online to see if I reseached Serra Toyoto's inventory online to see if they might have a pickup I was interested in and found a couple. I made no appointment but wi More

by Albert Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Mike Miller
December 19, 2011

I was treated very well at Serra Toyota of Decatur from the first I met with the sales representative until I drove the car off the lot. The price quoted was the price I paid. I will do business with Se More

by pederk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Courtney
September 24, 2011

On 9-1-2011 car was in for oil leak service mgr and mech sail I needed to replace power steering pump. They did, still had the same leak with a cost of $433.91. Tom the sev mgr would not correct the probl More

by drsc1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
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