Serra Toyota of Decatur
Decatur, AL
Filter Reviews by Keyword
By Type
Showing 747 reviews
We have purchased several cars over the years, but never have we had the pleasure of trading/purchasing a vehicle like we had a Serra Toyota of Decatur. Our salesman Ray Laudermilt was very patient as my hu have we had the pleasure of trading/purchasing a vehicle like we had a Serra Toyota of Decatur. Our salesman Ray Laudermilt was very patient as my husband test drove 3 trucks before deciding. The entire staff treated us with courtesy, respect and a manner of professionalism I haven't seen anywhere else. We will be making our next purchase in summer of 14 and will definitely be back to Serra Toyota of Decatur. Oh and the extended warranty on our Tacoma surpasses anything anyone else is offering. Overall visit was very pleasant. We will be back. More
The over all experiences was great, from the intial arrival to the conclusion of the purchase of our toyota avalon. I live in Huntsville and have purchased several vehicles from Serra Toyota in Decatur arrival to the conclusion of the purchase of our toyota avalon. I live in Huntsville and have purchased several vehicles from Serra Toyota in Decatur. The service you receive during, and after the sale is what brings us back to this dealership. Thanks guys, and keep up the great work. Ron More
Cathy seemed very knowledgeable about the Toyota product and did an excellent job in helping me find the perfect vehicle for me and my three car seats. Very impressed with safety and comfort of the cienna. and did an excellent job in helping me find the perfect vehicle for me and my three car seats. Very impressed with safety and comfort of the cienna. Cathy did not pressure me in any way but was more than qualified to help me in doing some comparison shopping. More
2013 Highlander Limited ...Thanks Joe, Shane, Sam, Tom & Jon. If you need a Toyota go see Sam Mayers...Great bunch of folks to deal with. Happy, happy, happy :) & Jon. If you need a Toyota go see Sam Mayers...Great bunch of folks to deal with. Happy, happy, happy :) More
My husband had just gotten out of the Air Force and we had just moved across the country to "home". We needed a new car and Noah was amazing with helping us get what we wanted in the price range we wanted had just moved across the country to "home". We needed a new car and Noah was amazing with helping us get what we wanted in the price range we wanted. He was very considerate of a passing of a dear military friend in the middle of purchasing and helped rush the process to get us our car sooner so we could attend the funeral. He helped us on his own personal time and answered questions for us when he was already off the clock. He went out of his way to help and that is why we drove over 150 miles and 2 other Toyota Dealerships to come to Serra Toyota! Noah was awesome!!!!!! Thanks Noah! More
Tony treated me like a professional and made sure all questions were answered. Even after the sell he made sure that I understood the goodies and how they worked. I would ask for Tony if I were in the questions were answered. Even after the sell he made sure that I understood the goodies and how they worked. I would ask for Tony if I were in the need for another car. He was excellent. More
I was extremely pleased with my buying experience, even though I have not always been able to say so at some other local dealerships. Cathy is a great sales representative for Serra Toyota and their produc though I have not always been able to say so at some other local dealerships. Cathy is a great sales representative for Serra Toyota and their products. She did a great job of showing me exactly what I wanted to see, even parking the vehicle in the shade for my convenience. And as a salesman with 40 years experience I appreciated that she did not try to pressure me, but did go into great detail in explaining the features of the RAV4 that I ultimately purchased. I will recommend Cathy and Serra Toyota to my friends and family because of my buying experience. More
Searched for a new Tacoma and Nick worked to get a good price for me, one that beat other dealers in the surrounding area. Happy with my purchase. price for me, one that beat other dealers in the surrounding area. Happy with my purchase. More
We bought a 2013 Toyota RAV4 from Sam. He was friendly and a real gentleman through the whole process. He introduced us to the manager and ever fed us a good meal. We would recommend this salesman and de and a real gentleman through the whole process. He introduced us to the manager and ever fed us a good meal. We would recommend this salesman and dealership to anyone. Thanks Sam and Joe. Ronald & Brenda Pettus More
Very friendly and customer oriented. Work to get us the truck we wanted within the payment specified. Sam was a great salesman and never treated us like we were just customers. We were also greeted by th truck we wanted within the payment specified. Sam was a great salesman and never treated us like we were just customers. We were also greeted by the general manager who was just a super guy. We also had an excellence experience with the finanace manager and the process was very quick. We spent maybe 2 hours in total at the dealership... Joe also shook my husbands hand which meant a great deal to him. Although we have plans to keep this truck for the long term we will definetly send freinds and family to see Sam. The over all experince is one of the reasons we chose Serra for the 5th time. thanks Don and Susan Sims More