
Serra Toyota of Decatur
Decatur, AL
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Purchase of a Pickup I had talked with Eric as to keep a watch for a crew cab pickup. I wanted one for 4 adults. He called me said he had one for me to look at. The veh I had talked with Eric as to keep a watch for a crew cab pickup. I wanted one for 4 adults. He called me said he had one for me to look at. The vehicle was what I was looking for. Eric was helpful in all areas of my purchasing the vehicle with getting it checked out, showing me the features and working with other employees to ensure everything was moving along for my satisfaction. Eric was quick to respond to any questions and situations with a pleasing attitude. I think he is a good addition to your sales staff. Dwayne Ivie More
Excellent service I will not take my vehicle anywhere else to have it services or to have repairs made. The team at Serra Toyota is polite, courteous and very friendly. I will not take my vehicle anywhere else to have it services or to have repairs made. The team at Serra Toyota is polite, courteous and very friendly.Explained what they were doing to my vehicle in detail. I would recommend them to anyone needed their vehicle serviced or repaired!! More
The best! We just bought a 4Runner this past Saturday, and this will be our fourth car that we have purchased from here. EVERYONE is so courteous and great to We just bought a 4Runner this past Saturday, and this will be our fourth car that we have purchased from here. EVERYONE is so courteous and great to work with. We wouldn't go anywhere else. These guys are the best. We haven't had a bad experience with anyone we have dealt with. HIGHLY RECOMMEND! More
Great Deals!! My wife and I had gone to another dealership and bought a used Corolla and had gotten a horrible deal, but we needed a car VERY BADLY at the time so w My wife and I had gone to another dealership and bought a used Corolla and had gotten a horrible deal, but we needed a car VERY BADLY at the time so we took what we could get. We came to Serra Toyota of Decatur just to look, and spoke with Kendrick Langham. That's all it took. Kendrick listened to us talk about our misfortune at the other dealership, took our info, took the time to speak with the financial specialist there, and got us a GREAT DEAL with an awesome interest rate! The consideration, care, and concern that was showed to us made us feel like we were a part of a family; not just another customer. We drove off the lot in a new 2015 Camry with 8 miles on it!! Couldn't be more pleased with the service and the consideration that we received from Kendrick and the financial specialist! My wife and I are both in school and will definately be back after graduation to buy again! More
Amazing! Me and my husband dealt with Joshua Cyr and henwas AWSOMEEEE!!!!! anyone thay goes to serra toyota he is the man to deal with he was amazing and he pu Me and my husband dealt with Joshua Cyr and henwas AWSOMEEEE!!!!! anyone thay goes to serra toyota he is the man to deal with he was amazing and he put me im the car I wanted and Im in LOVE with it!!! Best dealership I have ever dealt with ! JOSH YOUR AWSOME AND I LOVE MY CARRRR!!!!! -Madison and Eric! More
great experience I had Cathy she was very helpful. She was was very bent consistent on getting me in to look at the car she had for me.... Cathy know what she is doing I had Cathy she was very helpful. She was was very bent consistent on getting me in to look at the car she had for me.... Cathy know what she is doing. She is a great saleswoman. I had issues on getting a way to get there since I live in florence. So she worked with me on times and when I didn't finally got there she had the car waiting on me in the front ready for a test drive. Everyone there that I talked to was very nice and helpful. They don't force anything on you that you dont need or want... If I need another car I would definitely go there even though it's an hour from where I stay. Thanks to all that helped me Shantel More
best car buying experience I purchased a 2015 toyota tacoma from serra toyota of decatur. The buying experience i had from them was amazing! I've purchased new trucks and new ha I purchased a 2015 toyota tacoma from serra toyota of decatur. The buying experience i had from them was amazing! I've purchased new trucks and new harley davidson's in the past. But the way treated at serra toyota was beyond good. It was great! I was treated with respect and made to feel at home. My salesman Matt DeBose made me feel welcomed and appreciated! He was great in making sure i was treat good with my trade in. And making sure that i got the new tacoma of my dreams. More
Great experience great sales rep!!! Would recommend to anyone in the market for a new vehicle to go check out edin at Serra Toyota of Decatur great sales rep great service Would recommend to anyone in the market for a new vehicle to go check out edin at Serra Toyota of Decatur great sales rep great service More
Very Friendly The staff was very friendly and knowlegeable, as well as very upfront on pricing, and negotiations. Traded in my car and got pretty much what I would The staff was very friendly and knowlegeable, as well as very upfront on pricing, and negotiations. Traded in my car and got pretty much what I would be asking for. More
Misprint Inquired about an offer I was sent with a price only to find out that misprints occur fairly regular and the dealer will not honor them, they rely on Inquired about an offer I was sent with a price only to find out that misprints occur fairly regular and the dealer will not honor them, they rely on the disclaimer to protect them. I personally think they need to work on this, bad business in my opinion. I have edited this review due to the fact that they have had about as good a price on their cars as I have found at other dealerships. More