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Serra Toyota of Decatur
Decatur, AL
747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 28, 2015
UnTrust Worththy MIchael McCloud and Mike Miller do not stand behind the quote they give people. I even had a check made out from the bank for the quote I was given on MIchael McCloud and Mike Miller do not stand behind the quote they give people. I even had a check made out from the bank for the quote I was given on a Saturday and on Thursday it went up and they would not honor the quote. I was talk to very badly but so were they. Would never recommend them to my worst enemy. They can't be trusted!!!! More
by Afrost
Employees Worked With
Mike Miller
March 26, 2015
My first experience I was treated very nicely and professionally. I got all the information I needed the first visit. It was nice being shown to all the departments that I was treated very nicely and professionally. I got all the information I needed the first visit. It was nice being shown to all the departments that will assist me in the future. More
by girafree
Employees Worked With
Cathy Megli
March 11, 2015
Not happy I put a deposit down on a truck and waited a month and a half and then they tell me they cant even get the truck because it was sold. The entire time I put a deposit down on a truck and waited a month and a half and then they tell me they cant even get the truck because it was sold. The entire time of my wait not once did they contact me but I would call asking about everything. No straight answer ever and then (I'll call you back and let you know) they said but never! would! Waste of Time!!!!!!! More
by mtngaprock
February 10, 2015
Friendly, straight forward, understanding A fantastic experience with Edin Begovic. Edin was great to work with for buying a car. He was very patient and took the time to listen to what I want A fantastic experience with Edin Begovic. Edin was great to work with for buying a car. He was very patient and took the time to listen to what I wanted and needed. He was not pushy and did not try to sell me something I was not interested in. Edin did not rush me and made me feel like I was welcome. I would recommend Edin Begovic to anyone looking to buy a car. Great job Serra Toyota of Decatur! More
by jdbuckel
Employees Worked With
Edin Begovic
February 04, 2015
Don't waste your money having your car serviced here I purchased my vehicle here and have been having it serviced here for the last 9 years. In the past, I received personal service while having my vehi I purchased my vehicle here and have been having it serviced here for the last 9 years. In the past, I received personal service while having my vehicle worked on. Since the remodel, that personal service went out the window. They do not stand behind their work! Not to mention they over charge for every service performed. Do yourself a favor and find a good mechanic you can trust. More
by Terri
Employees Worked With
Delmon Davis
January 23, 2015
Serra is the best This is our 5th car purchase from Serra Toyota in Decatur. Donna did an excellent job. She understood my needs well and the transaction was quick an This is our 5th car purchase from Serra Toyota in Decatur. Donna did an excellent job. She understood my needs well and the transaction was quick and painless. I feel I got a fair deal for my trade and my purchase. Everyone was very professional and courteous. Thanks for a job well done! More
by MFisk
January 13, 2015
love my rave 4 I am very happy with the the car and the sale staff. They all were very nice and friendly. The dealership was very clean. I had a good experience with I am very happy with the the car and the sale staff. They all were very nice and friendly. The dealership was very clean. I had a good experience with this dealership. More
by scooby
Employees Worked With
matt dubose
December 29, 2014
Thank You Matt Dubose For The Outstanding Service! We were referred to Matt Dubose at Serra Toyota of Decatur by a close friend and co-worker. The referral and the complete car buying experience turne We were referred to Matt Dubose at Serra Toyota of Decatur by a close friend and co-worker. The referral and the complete car buying experience turned out great! Matt really knows his vehicles as well as their available options. His expertise was invaluable at helping us choose a car, and then to accessorize it to meet our needs. The fast and friendly service we received was especially appreciated, since we were "under the gun" by our insurance company to get out of a rental. Matt and the rest of the Serra team truly made it a pleasure to do business. Again, thank you Matt. More
by Manning
Employees Worked With
Matt Dubose
December 09, 2014
"Well done Serra" Excellent service and very friendly personnel at Serra Toyota of Decatur. This is the 4th car my family has purchased at this dealership . Mike Miller Excellent service and very friendly personnel at Serra Toyota of Decatur. This is the 4th car my family has purchased at this dealership . Mike Miller was very knowledgeable on the car and walked me through the purchase process. They really make you want to dance in the streets.......... More
by bulaboxer73
Employees Worked With
Mike Miller
December 06, 2014
Excellent Service I had already done my research and knew what I was looking for prior to visiting this dealership. Noah was accommodating, friendly and not aggressive I had already done my research and knew what I was looking for prior to visiting this dealership. Noah was accommodating, friendly and not aggressive. The overall process was efficient and excellent. More
by razzzee
