Serra Toyota of Decatur

Very professional and relaxing. I was interested in reducing my Daughters payments,but still getting a 2012 Camry.Lance and Tommie worked very hard to achieve my goal including Gap i I was interested in reducing my Daughters payments,but still getting a 2012 Camry.Lance and Tommie worked very hard to achieve my goal including Gap insurance and Warranty.I am very pleased.Over the passed 7-8 years I have purchased 4 cars,this being the 5th,so they treat people right. More

Awesome Experience My family and I, went in to purchase a family car big enough for our growing family, & Eddie Anthony Showed us want we wanted & needed for our Family My family and I, went in to purchase a family car big enough for our growing family, & Eddie Anthony Showed us want we wanted & needed for our Family. in a records time. We went there initially to look and felt no pressure, even while taking a test drive or just talking. He was great to work with, I will be recommending him to anyone I know looking for a car. Thanks Eddie A.! Mrs. prytz More

Excellent experience This was my first purchase from Serra Toyota of Decatur . I live one hour away and made one phone call and ask for new car sales. I was assigned to M This was my first purchase from Serra Toyota of Decatur . I live one hour away and made one phone call and ask for new car sales. I was assigned to Mike Miller and from the very first phone call the experience was great from the start to finish. We purchase our second Camry . Mike is a great salesman and knows the Toyota product well. rshaw More

Easiest and Best Experience Buying a Car!!! My wife and I were looking for a new Highlander for her and heard good things about the dealership. We went there initially to look and felt no press My wife and I were looking for a new Highlander for her and heard good things about the dealership. We went there initially to look and felt no pressure while taking a test drive or just talking. We returned about a month later and started the process of getting the Highlander. The color and options we wanted wasn't available at the dealership but one was located quickly. We ordered the car on a Saturday and it was there the following Monday. We picked it up Tuesday and we have loved it ever since. I will definitely come back for my next vehicle. More

EXCELLENT EXPERIENCE of J shaw It is apparent Serra Toyota is dedicated to superior customer satisfaction. Bill Harrison is a first class sales consultant. Bill made my purchase o It is apparent Serra Toyota is dedicated to superior customer satisfaction. Bill Harrison is a first class sales consultant. Bill made my purchase of a new 4 Runner a pure pleasure. If you want a great vehicle and pleasure purchasing one. Go to Serra Toyota and see Bill Harrison!!!!!!! More

Excellent staff, excellent service, excellent price! Kenny Key is a fantastic sales rep! I told him exactly what I was looking for and my payment range. He knew exactly what to show within my budget! He Kenny Key is a fantastic sales rep! I told him exactly what I was looking for and my payment range. He knew exactly what to show within my budget! He didn't try to oversell me on things that weren't important, but was happy to entertain me on the price and extra feature differences between the used vehicle I was looking at and a new one. He knew his stuff! Very knowledgeable, patient, and kind individual. He even stayed after hours to finish up the sale with me, wash my new ride, and fill it up with gas! I will be going back to see him and the rest of the staff at Serra Toyota of Decatur for my next purchase. Vic the "finance man" was very wonderful as well! He also stayed after hours to complete the sale. The bottom line here: excellent service, excellent staff, and excellent prices! More

Excellent experience Working with Brett Mansfield was an absolute pleasure. He was very personable and knowledgeable. The process was quick and easy. I would certainly rec Working with Brett Mansfield was an absolute pleasure. He was very personable and knowledgeable. The process was quick and easy. I would certainly recommend Serra Toyota to anyone looking to buy a new or used vehicle. More

Just great consistent service I have been an avid Serra Toyota customer for over 10 years. In that time I have bought 8 cars. Cathy Megli has always done a great job in listening t I have been an avid Serra Toyota customer for over 10 years. In that time I have bought 8 cars. Cathy Megli has always done a great job in listening to what I want and getting me the best deal possible. She is very patient when I ask her to work deals on two cars knowing that I will only be buying one. Other dealers in the area won't put the effort into that type of service. I will keep going back to Serra Toyota as long as their customer service stays as great as it is today. More