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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
962 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 962 reviews

April 16, 2023

Thank you to Roger and Nick and everyone else at Serra Toyota Decatur for making the process of buying my new 2023 Toyota RAV4 Hybrid a great experience!!! Everyone there went above and beyond their means More

by Katen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger sales associate Nick Hull finance
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May 03, 2023 -

Serra Toyota of Decatur responded

Hi Katen, thank you for your amazing review and rating. It is wonderful to see that our Sales Team provided you with a great, personal vehicle-buying experience at Serra Toyota Decatur. We are so glad you had such an exciting and successful visit with us and we congratulate you on your new 2023 Toyota RAV4 Hybrid. It was our pleasure to assist you and we would love to assist you again someday. Michael McLeod General Manager 256-340-0330

April 16, 2023

Great people who Will do you right and listen to your concerns. I will keep going back! More

by dave216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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May 03, 2023 -

Serra Toyota of Decatur responded

We are pleased to see that our team was attentive during your visit. We look forward to your continued business with us here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 14, 2023

Kim has been a superior Serice consultant for my husband and I for 18 years. She is kind, courteous, responsive, and knowledgeable. We continue to use Serra Service Department for our two Toyotas because More

by Lldant11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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May 03, 2023 -

Serra Toyota of Decatur responded

Thank you, we appreciate the wonderful feedback for your Service Consultant. It is wonderful to see that your consultant has been courteous, responsive, and informative over the past 18 years. Serra Toyota Decatur will be here to assist you and your husband for many years to come. Michael McLeod General Manager 256-340-0330

April 14, 2023

I was not able to make the appointment, so my husband too my car. He had no issues with the amount of time, was impressed positively by the service. More

by wendelltrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names, Glenda Cole, Barry Chandler
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May 03, 2023 -

Serra Toyota of Decatur responded

Hello, Thank you for the feedback. We are happy to know that we were able to get your vehicle taken care of in a timely manner and get you back on the road. Please let us know if we can be of assistance in the future here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 14, 2023

This was my first experience with purchasing from Serra Toyota, they were very helpful and got the vehicle my company needed at a reasonable cost. More

by Jo Poates
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Davidson, Green
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May 03, 2023 -

Serra Toyota of Decatur responded

Congratulations! We are so glad to learn that our Sales Team was helpful in getting you the vehicle that you needed at a reasonable price. Michael McLeod General Manager 256-340-0330

April 11, 2023

Great dealer great sales dept. Great service Dept. The salesman I have used is Jake Boyles an he is great to work with More

by tchris000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Boyles
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May 03, 2023 -

Serra Toyota of Decatur responded

Thank you for the positive rating and for taking the time to share your feedback about our Service Team as well as our Sales Team. It is rewarding to see that our team was so helpful during your visit and how great they are to work with. We look forward to the opportunity to work with you again here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

April 10, 2023

Salesman very professional. Kept car a day didn’t like, charged 4000.00 for return. More

by yourgeegee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin W.
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May 20, 2023 -

Serra Toyota of Decatur responded

Hello, Your feedback is important to us, and I would like the chance to speak with you about your experience with our Sales Team when returning the vehicle you recently purchased. Please contact me at a time that is convenient to discuss this further. Thank you, Michael McLeod General Manager 256-340-0330

April 08, 2023

Another great experience from start to finish! We will recommend Serra to everyone in the market. More

by ashley.owen94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McLeod, Kevin Jones, George Jones, Joel Capps, Paul Matthews
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Apr 09, 2023 -

Serra Toyota of Decatur responded

Ashley, it is lovely to know that you had another great experience with our team. Your excellent review and recommendation will not go unnoticed here at Serra Toyota Decatur. We hope to see you again in the future.

April 07, 2023

Great price for the service that I received. Just had to wait a little longer than expected. More

by aprince4601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Brinkman
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Apr 08, 2023 -

Serra Toyota of Decatur responded

Thanks for taking the time to share your feedback. Our Service Team is delighted to have provided you with a great price for your needed service. Let us at Serra Toyota Decatur know if there is anything else we can do for you. Michael McLeod General Manager 256-340-0330

April 04, 2023

ME AND MY HUSBAND HAVE BEEN LOOKING FOR A CAR FOR COUPLE OF WEEKS AND HAVE DEALED WITH SOME BAD SALES PEOPLE. WHILE I WAS STILL AT WORK MY HUSBAND STOPPED OVER AT TOYOTA DEALERSHIP AND WAS MEET WITH AT SMIL More

by BLUEAANGEL24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MITCHELL GRUBBS, Kenny Key
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Apr 04, 2023 -

Serra Toyota of Decatur responded

Our Sales Team here at Serra Toyota Decatur is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

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