Serra Toyota of Decatur

Another Great Service Experience at Serra Toyota of Decatur I knew it was time for tires and brakes on my Toyota Camry. I contacted Kim Stone and she took care of everything. Kim let me know that they were havi I knew it was time for tires and brakes on my Toyota Camry. I contacted Kim Stone and she took care of everything. Kim let me know that they were having a sale on tires and scheduled a time for me to come in. Kim also lets me know of any other services I need and when. The wait was not long and she kept me informed on my vehicle. When I bring my car in for service at Serra Toyota of Decatur it is always a pleasant experience. More

Experience with Setra in Decatur Today we took our daughter to look at a Toyota Tacoma at this dealership. She found one she liked and was talking to a salesman samiel Mayer. She te Today we took our daughter to look at a Toyota Tacoma at this dealership. She found one she liked and was talking to a salesman samiel Mayer. She test drove and decided to make an offer. She made an offer and he said, "well thank you very much for coming but no." She offered 3000.00 less than they were asking as a first offer. Just so you know that is no easy to do business! You may not like the offer but you do not flat out refuse "rudely" mind you and not offer an counter. So I felt you should know how your salesman treat people. More

My experience with Serra Toyota I received 2 emails and a phone call from Derrick Pettway asking me to come I and look over their inventory! Derrick was very professional and had me I received 2 emails and a phone call from Derrick Pettway asking me to come I and look over their inventory! Derrick was very professional and had me approved approved for a loan within an hour!! He told me to pick out what I wanted, went with me on a test drive and set me up with a beautiful 2016 Toyota Camry!! He introduced me to the service team as a "family member" and continued to have my car cleaned, filled up with gas and set my iPhone to the Bluetooth on the car!! I highly recommend Serra Toyoto of Decatur and recommend Derrick Pettway even higher for a salesman!!! Thank you Derrick for putting me in my dream car!!! More

Terrible person. Made racial and homosexual slurs Another dealer that I will not mention had me sold on a car and when the dealer went to tony he made jokes about me and wouldn't run the numbers then Another dealer that I will not mention had me sold on a car and when the dealer went to tony he made jokes about me and wouldn't run the numbers then made a homosexual slur at the dealer that was helping me. I guess he didn't realize I was right outside the door. I don't know what kind of people they hire but he needs to be fired. I left before my dealer got back and will never go back. I had the cash for the down payment ready to go and walked away due to his comments. I hope tony gets a reality check because if I wasnt a better person I would have given him a piece of my mind. More

Had a wonderful experience trading in old car for a new car. Wasn't thinking about trading my car but after getting to the dealership and talking to Kendrick Langham I was more receptive of making the change. Ke Wasn't thinking about trading my car but after getting to the dealership and talking to Kendrick Langham I was more receptive of making the change. Kendrick was professional and very informed of 29, 2016. the model I was looking at. The complete buying experience was smooth and easy to get done. I would like to thank Kendrick for his professional attitude, calm approach and great conversation. The 2016 Toyota Camry was purchased on February 16, 2016. Sincerely, Stanley Sledge More

Wonderful Sales Consultant My sales consultant, Josh was absolutely the best. He was very knowledgeable of the model I wanted, showed me all the features including safety featu My sales consultant, Josh was absolutely the best. He was very knowledgeable of the model I wanted, showed me all the features including safety features inside, outside and under the hood, and answered all of my questions. I did purchase a model that was in perfect condition with relatively low miles. It was a really great, no pressure experience. Even though I live in the Huntsville area, it was worth the drive to Decatur. Paul in Finance is also really good at his job. I have really good credit and he took the time to find me a low finance rate. He also took time to answer any questions I had. More

Awesome customer service I had been thinking of trading my suv for a while. Been to several dealerships and no one was willing to work with us like they did. I originally wan I had been thinking of trading my suv for a while. Been to several dealerships and no one was willing to work with us like they did. I originally wanted a suv but was very pleased with the Camry. I had a great salesperson named Leslie. She was great and sensitive to our needs. She gave it to me straight which is what I like. We were entered into a loyalty program which is a fantastic deal. They worked very hard for us. I would recommend them to anyone. I have to admit I was very stressed as anyone buying a new car would be, but everyone helped me to relax. Thank you to everyone who helped make my experience great. I will definitely give them my business in the future More

Great salesperson I bought a new Toyota my salesperson was Leslie Huggins she was very friendly and knowledgeable as well as being very professional throughout the ent I bought a new Toyota my salesperson was Leslie Huggins she was very friendly and knowledgeable as well as being very professional throughout the entire process I would definitely recommend this dealership and Leslie to all my friends and family. More

Great Salesperson Friendly very Knowledgeable to meet our needs in the Purchase of my Toyota!! Leslie was very Professional!!Thank you so much I Love my Truck!! Friendly very Knowledgeable to meet our needs in the Purchase of my Toyota!! Leslie was very Professional!!Thank you so much I Love my Truck!! More

Awesome! Ken helped me by sending pictures of a newly traded truck before it was published. He and Bret teamed up to help the transaction go smoothly and made Ken helped me by sending pictures of a newly traded truck before it was published. He and Bret teamed up to help the transaction go smoothly and made sure it was in tip top shape before I picked it up. More