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Serra Toyota of Decatur
Decatur, AL
824 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 20, 2016
Great experience... Very helpful Buying a car can be a stressful time.. But my experience today was nothing but amazing... From the moment I walked though the door until I drove away Buying a car can be a stressful time.. But my experience today was nothing but amazing... From the moment I walked though the door until I drove away with my new 2017.. Daylon Fulmer went over everything in detail.. If your looking for someone to walk you though all the steps.. Answer your questions.. And just make your experience buying a car at ease ask for Daylon Fulmer.. More
by Tammy H
Employees Worked With
Daylon Fulmer
September 30, 2016
Awesome!! This lady is fantastic! She will help you find what you are looking for! Go out and see her for a fantastic deal!! I highly recommend her for all of y This lady is fantastic! She will help you find what you are looking for! Go out and see her for a fantastic deal!! I highly recommend her for all of your car needs!! More
by BeckM
Employees Worked With
Leslie Huggins
September 30, 2016
Looking around for a new Toyota I have just been looking around for a new Toyota as I find them extremely reliable. I met Leslie as I was browsing. She is extremely professional and I have just been looking around for a new Toyota as I find them extremely reliable. I met Leslie as I was browsing. She is extremely professional and knowledgeable as well as very personable. I would definitely recommend her to anyone who is in the market for a new or used vehicle! More
by Helen Hambric
Employees Worked With
Leslie Huggins
September 29, 2016
UNPROFESSIONAL I worked via phone for over a week to purchase two vehicles from this dealership. I completed a credit application online and was assured there would I worked via phone for over a week to purchase two vehicles from this dealership. I completed a credit application online and was assured there would be no problem. I expressed my interest in purchasing there to get the zero % financing specials numerous times to the sales representative. I have owned 3 Toyota vehicles between 2007-2016. I drove 45 minutes to this dealership, they played games w me for over two hours and then I was informed by the finance manager that my credit score would not allow 0% financing. I have previously financed three vehicles through SETF , two of which had 0%.... let me add that this entire time, I had a 10 month old baby with me. The finance manager made me feel like a low vlass patron. I am a successful business owner in Florence. So... I drove next door to Honda and bought a crv! My credit scores were 20 points higher than the piece of paper that man put in front of me at Toyota. I have never been treated that way buying vehicles. I will return to Honda of Decatur in a month to purchase an hrv for my daughter. If you can, buy somewhere else...this dealership is UNPROFESSIONAL! More
by AN
Employees Worked With
Kevin Jones, Vic Heartsill, Daylon Fulmer
September 03, 2016
Happy with my new Toyota 4runner! Leslie Huggins provides a pleasant buying experience with her straight forward non-aggressive sales approach. I had a lot of anxiety about purchasing Leslie Huggins provides a pleasant buying experience with her straight forward non-aggressive sales approach. I had a lot of anxiety about purchasing a new car and she addressed all my concerns. Thanks Leslie! More
by Robin P
Employees Worked With
Vic Heartsill, Leslie Huggins
July 07, 2016
Mr.Eddie Anthony great salesman! Thank you Mr. Eddie Anthony for helping me purchase my new car. When I came to you I had no hopes whatsoever of being able to purchase a new car but y Thank you Mr. Eddie Anthony for helping me purchase my new car. When I came to you I had no hopes whatsoever of being able to purchase a new car but you made it happen. My very first new car ever Im over excited. What a good feeling to be able to get on the highway with a piece of mind not having to worry am I gonna make it or not. I was totally surprised by the time I was in and off the lot driving away in a new car. I highly recommend you and your team for great service. More
by Donna Butler
Employees Worked With
Eddie Anthony
July 05, 2016
Great first experience for purchasing a vehicle! We were first time buyers, and Ken Dotson made the process so easy for us. He did not waste our time, and had us out of the door within just a couple We were first time buyers, and Ken Dotson made the process so easy for us. He did not waste our time, and had us out of the door within just a couple of hours, from test drive to driving the vehicle off of the lot as our own. He was personable, and did not make us feel pressured in any way. He made us feel comfortable and I will recommend him in the future, as well as Serra Toyota of Decatur. More
by jbc123
Employees Worked With
Ken Dotson
July 01, 2016
Methodical, Conscientious, & Confident Supervisors & managers are often so busy with tons of responsibilities. That being said it's understood how an employees performance can go unrecogniz Supervisors & managers are often so busy with tons of responsibilities. That being said it's understood how an employees performance can go unrecognized. Well I want to acknowledge Antione Pyfrom in the service department. He was very attentive (all ears and smiles) from the moment he approached my vehicle. I was having an awful morning. At various dealerships in the past I've dealt with inconsiderate employees when bringing my vehicle in for service. However the mannerism in which Antoine displayed toward me (a female) made me take a second look as to where I was, literally having to pinch myself. The respect from this service advisor blew me away, changing the experience of my morning from awful to unbelievable. I hope what Antoine displayed is the Serra Toyota standard... as customers especially women can benefit from the gratification of diligence and genuine respect! Thanks for an amazing experience Antoine, no doubt you are extremely valuable to customer service! More
by Doc MT
Employees Worked With
Antoine Pyfrom
June 30, 2016
My experience with finding a family safe vehicle Daylon was very attentive to my needs in the type of vehicle I was searching for. He was very considerant and compassionate. He was also very compassi Daylon was very attentive to my needs in the type of vehicle I was searching for. He was very considerant and compassionate. He was also very compassionant toward my two 6yr old boys, he asked them what they liked as far as a vehicle also. Because of this employee I will certainly be buying a vehicle from your dealership and recommending all my friends and family to go buy a car from Daylon Fulmer of Serra Toyota in Decatur!!!!! Thank you so much Daylon Fulmer!!!! More
by Lanita Fay Cook
Employees Worked With
Daylon Fulmer
June 20, 2016
Our experence in buying a new Pruis Dayton was very helpful during our visit and in picking out the right vehicle that met our desires. He took the time to explain most of all the featur Dayton was very helpful during our visit and in picking out the right vehicle that met our desires. He took the time to explain most of all the features of the Prius we finally decided to purchase. He just made our visit one of the best we have ever had. He should be commended for his ability to explain all questions that we had. More
by Phil Gray
Employees Worked With
Daylon Fulmer
