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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
959 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 959 reviews

July 04, 2023

They did an excellent job. I love the way they will honor the coupon I received in my email. Glenda Cole provided excellent customer service. More

by joyce_garth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Jul 05, 2023 -

Serra Toyota of Decatur responded

Hello, thank you so much for taking the time to leave this great review. We are so happy to know our team was able to provide you with excellent customer service and accept your coupon! Come see us again here at Serra Toyota Decatur for any of your future vehicle needs.

June 25, 2023

Efficient, good communicators, courteous. Accommodating:easy to get a maintenance appointment within a day or 2. Listen 2 customer's requests. Don't overreach for more $$$ generating works. More

by D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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Jun 26, 2023 -

Serra Toyota of Decatur responded

Hello, thank you for taking the time to leave your kind review. We are pleased to learn that you had an accommodating and efficient vehicle-servicing experience at Serra Toyota Decatur, please don't hesitate to let us know if there is anything else we can help you with. Michael McLeod General Manager 256-340-0330

June 24, 2023

Our buying experience was very smooth thanks to Dillion Lott ! He is very knowledgeable of the Toyota and was a great help in our decision to purchase a 2023 Toyota Tacoma XP. Thanks Dillion! More

by Jess
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dillion Lott -5 Stars!
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Jun 25, 2023 -

Serra Toyota of Decatur responded

Thank you for your kind review, Jess. It is wonderful to know that you received knowledgeable assistance at Serra Toyota Decatur and we congratulate you on your new 2023 Toyota Tacoma XP. Take care. Michael McLeod General Manager 256-340-0330

June 22, 2023

Love the dealership! Polite and courteous employees. Everyone was willing to help. Noah Morgan was the best salesperson I have ever dealt with. More

by Blue Granny
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Noah Morgan
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Jun 22, 2023 -

Serra Toyota of Decatur responded

We are excited to read that our Sales Team was polite and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

June 16, 2023

We had a good experience with the purchase of our vehicle. Austin Norwood made sure we were taken care of! If you are in search of a vehicle go to Serra Toyota! More

by Jackiejones523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norwood
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Jun 16, 2023 -

Jackiejones523 responded

Thank you Austin Norwood for making sure we were taken care of and happy with the purchase of our Jeep!

June 11, 2023

Courteous staff and easy to communicate with them. They keep you informed when your vehicle is in service. More

by swatts528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Jun 12, 2023 -

Serra Toyota of Decatur responded

Our team here at Serra Toyota Decatur is proud to read that you had a courteous and easy experience with us. Please feel free to contact us again if we can do anything else to assist you. Michael McLeod General Manager 256-340-0330

June 07, 2023

Awesome service provided by Mr. Antone Phyfon and his team. Very courteous and professional. Communication excellent! More

by Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Report | Print
Jun 07, 2023 -

Serra Toyota of Decatur responded

Hello, thanks for sharing this five-star review with us. It makes us proud to know that you received awesome service from our professional team. Your satisfaction means a lot to us, and we truly appreciate you choosing Serra Toyota Decatur for all of your automotive needs. Michael McLeod General Manager 256-340-0330

June 06, 2023

Always handled with care. Made appointments in timely manner. Courteous. Clean waiting area. Answered questions. More

by Breben527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Report | Print
Jun 07, 2023 -

Serra Toyota of Decatur responded

Hello, thanks for sharing this five-star review with us. It is gratifying to learn that our Service Team has always handled you with care and answered all of your questions thoroughly. You can always count on Serra Toyota Decatur for your automotive needs. Take care. Michael McLeod General Manager 256-340-0330

June 06, 2023

Brandon Valdez did a great job working with me on getting a vehicle in my budget. He was quick, courteous and very helpful. I love my new car, it was just what I needed! More

by Jkhubatka
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
Report | Print
Jun 06, 2023 -

Serra Toyota of Decatur responded

We are excited to read that our Sales Team was quick, helpful, and courteous ensuring you had a great experience. Congratulations on your new purchase! Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Serra Toyota Decatur.

June 04, 2023

Came in for a service and for a recall notice. The recall was for a second programmable key. Showed up 08:30, and they finally finished at 12:10. More

by rrscuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who did the work.
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Jun 05, 2023 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is important to us here at Serra Toyota Decatur. Given the chance, I would like to speak with you about your recent visit to our Service Department for service and a recall on your second programmable key regarding the subsequent wait time for your visit to be completed. Please contact me at your convenience so we can discuss this further. Thank you, Michael McLeod General Manager 256-340-0330

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