Serra Toyota of Decatur

I went to Serra Toyota of Decatur looking for a new 2013 Toyota Tacoma 4x4 crew cab. I was immediately greeted, but not harrassed by Ricky Pope. Even though it was a Friday evening just about time they were Toyota Tacoma 4x4 crew cab. I was immediately greeted, but not harrassed by Ricky Pope. Even though it was a Friday evening just about time they were to close, he stayed late and let me drive 3 different vehicles. The price was right on the money that I was looking to spend and thier trade allowance was more than I expected. The Sales Manager, Shane Thornton made sure befor I left for the evening that all my questions were answered, gave me a buyers order to take home and look over, and I left. To my surprsie, no one called me to bother me that night or the next day. Once I decided to purchase the vehicle, i called the dealership and told them to get my truck ready that I would be up there at a specific time to pick it up. When i arrived, it was clean, fulll of gas and waiting on me at the front door. Ricky promtly met me in the lobby and got my paperwork into finance and I was in and out in less than 30 minutes. I could not be happier with my truck or the service I received. I would highly recommend Serra Toyota of Decatur to anyone lookning to purchase a new Toyota. More

I had an awesome experience working with Serra Toyota of Decatur. Nick worked with me for over 3 weeks before I ever set foot in the dealership. I thought that was pretty awesome because I am not sure of Decatur. Nick worked with me for over 3 weeks before I ever set foot in the dealership. I thought that was pretty awesome because I am not sure of anyone that would stick with a customer that long. Once I was ready the approval process and getting into a car was very quick. Everyone that I encountered was very friendly, service was fast, and Nick has done quite a few follow ups to check on me. I really appreciate not being treated like just a number. I would definitely recommend them to anyone looking for a car. More

I have written a review earlier but for some reason it did not rate all that I marked. My rating should have bren a 5.0 all around great service and experience. did not rate all that I marked. My rating should have bren a 5.0 all around great service and experience. More

Great all around experience. I have already recommended Serra Toyota to some friends and I will return when I need another car. Nick and Matt found exactly what I was looking for. Serra Toyota to some friends and I will return when I need another car. Nick and Matt found exactly what I was looking for. More

We've purchased three cars at Serra Toyota. We'll buy our next one there too. Wonderful all around from sales to service. Highly recommended. We'll buy our next one there too. Wonderful all around from sales to service. Highly recommended. More

Very friendly team, helpful and excellent service, I felt comfortable when I interacted with the sale's team. Credit approval was fast, prices were adequate. Thanks, majed matar felt comfortable when I interacted with the sale's team. Credit approval was fast, prices were adequate. Thanks, majed matar More

We recently purchased a new 2013 Toyota Corolla for my husband due to the fact that his '99 Ford Ranger was about dead, it was leaking almost every kind of fluid possible and was seriously getting 12 mpg. husband due to the fact that his '99 Ford Ranger was about dead, it was leaking almost every kind of fluid possible and was seriously getting 12 mpg. We had our 2 year old son with us, who can be pretty rambunctious. Serra Toyota of Decatur were very patient with us, worked with us to get the payment and price we were willing to pay, and Ricky (Ricky Pope, our salesman) even helped us keep an eye on our son! Our little boy was crazy about Ricky! He kept holding his hand and following him everywhere. It was the best car buying experience we've ever had. The worst car buying experience we've ever had was at Scott Crump Toyota in Jasper, Al- BEWARE!!!! More

My husband and I went out early on March 30th, 2013 so he could buy me a new or newer vehicle, than what i have. I have a 94 chev. Z-28, that I dearly love and didn't want to trade in. We had went to lots of could buy me a new or newer vehicle, than what i have. I have a 94 chev. Z-28, that I dearly love and didn't want to trade in. We had went to lots of car lots, But when we got to the Toyota dealership I wanted to drive a new Rav4 and see what else they might have that my husband could get in and out of an be comfortable. He a very tall and thicker with very bad knees and shoulders, and has degenerative arthritis. Our salesman that greated us when we first arrived was NICK BOOTHE, he was very nice and did not act like the salesman that didn't care about us. HE WAS ALL ABOUT OUR NEEDS AND WANTS!!!!!! HE WENT OVER AND ABOVE IN HIS CALL OF DUTY. He didn't try to put us in something we couldnt pay for or didn't want. The Rav4 was a great vehicle, but made my sciatic nerve hurt, so we looked for something else. He got us in a 2013 Brand New Camry with all the extra warrenty, and WE LOVE IT!!!!! Our salesman NICK BOOTHE has our vote for salesman of the year!!!! He was the best of the best, and i would send everyone I know to see Nick Boothe @ Serra Toyota in Decatur,Al. I'm glad God was looking out for us and sent us there!!!!!!!! THANK YOU from Thomas Jerome Borden's wife Tammy More

Fred Williams worked with me for over 3 months to help pick out, sale, deliver new 2013 Scion. He was extremely helpful and vigilant in his efforts to obtain my business. Even though I had to postpone a pick out, sale, deliver new 2013 Scion. He was extremely helpful and vigilant in his efforts to obtain my business. Even though I had to postpone appointments with him on a number of occassions, he never gave up on me and the possibility of purchasing a new Scion. I must congratulate Serra Toyota for having employees like Fred who are patient with buyers, not pushy, and respectful of time constrains on potential buyers that may have difficulty in making to showrooms. Thanks to Serra and Fred Williams for making this a user friendly experience and supportive of customer needs. Thanks again Billy Cannon More

I bought three 2012 Toyota Camry's last week from Serra and Nick Boothe did an outstanding job. Not only was he friendly but he was very knowleadgable and worked very hard with us and the sales mama Serra and Nick Boothe did an outstanding job. Not only was he friendly but he was very knowleadgable and worked very hard with us and the sales mamanger to get us the best deal we could. My wife and I are very pleased with Nick and with Serra. We have used Serra in the past and plan on continuing this relationship into the future. Additionally, Kenny Key and Tony Bongiovanni were very helpful and extremely cordial also. More