Serra Toyota of Decatur

Great Service from Barry Chandler This was my first visit for service at Serra Toyota, and I appreciated the way I was greeted as soon as I arrived. Barry Chandler did an excellent job This was my first visit for service at Serra Toyota, and I appreciated the way I was greeted as soon as I arrived. Barry Chandler did an excellent job acknowledging me. He had already checked the service schedule and knew I was there for an oil change. He asked if I wanted the tires rotated, and I realized I should have scheduled that, too. Barry gladly added that to the schedule. More

Professional and determined I enjoyed my experience dealing with daylon fulmer he is a very young and very determined individual I thought he did a excellent job of telling me ab I enjoyed my experience dealing with daylon fulmer he is a very young and very determined individual I thought he did a excellent job of telling me about the 2016 tacoma I purchased and I would recommend him to others .I have been a customer of toyotas for bout 25 yrs and dont think I would drive any other truck. Very pleased will only do business with serra. Thanks, Richard Agee More

Great service! worked hard to get best deal! Me and my husband Michael bought a Toyota Corolla from Serra Toyota of Decatur. Eric Ivie and Bill Harrison. Work really hard and put lots of hours in Me and my husband Michael bought a Toyota Corolla from Serra Toyota of Decatur. Eric Ivie and Bill Harrison. Work really hard and put lots of hours into putting us into just the right car. We started out with one car but ended up in a different car. They switched us because they got us into a newer car for less money. Never rude and weren't satisfied until we were. If you're looking for a used or new car, you should head to Serra Toyota of Decatur. You'll be glad you did. Thanks again to Eric Ivie and Bill Harrison. You made our car buying experience the best ever! More

Derrick Pettway is an awesome salesperson I received impeccable and extremely professional service from Derrick. He got me a great deal and made sure I was satisfied. He was honest and I loo I received impeccable and extremely professional service from Derrick. He got me a great deal and made sure I was satisfied. He was honest and I look forward to working with him again in the future! More

Great experience I traded in my 2013 Toyota Corolla for a new 2016 Toyota camry! I was very happy that Eddie Anthony helped figure out everything so I could get a bran I traded in my 2013 Toyota Corolla for a new 2016 Toyota camry! I was very happy that Eddie Anthony helped figure out everything so I could get a brand new car! Everybody at serra toyota was very helpful and friendly! I would highly recommend dealing with Toyota! Thank you for your service! More

Traded 2010 Lexus for used 2016 Lexus ES350 E-mailed Serra Toyota Decatur regarding a low mileage 2016 Lexus ES350. Sher An Bowman responded within an hour. Sherman answered my questions & my a E-mailed Serra Toyota Decatur regarding a low mileage 2016 Lexus ES350. Sher An Bowman responded within an hour. Sherman answered my questions & my and I drive 1.5 hrs to drive the car. Sherman was very professional & reviewed all the bells & whistles on the car. The local Manager, Tommy, & Financial Manager Paul were very friendly & professional. We purchased the car & 2 days after getting home Sherman a used us we left several cd's in the radio & offered to mail them to us, A good buying experience. More

Another Great Service Experience at Serra Toyota of Decatur I knew it was time for tires and brakes on my Toyota Camry. I contacted Kim Stone and she took care of everything. Kim let me know that they were havi I knew it was time for tires and brakes on my Toyota Camry. I contacted Kim Stone and she took care of everything. Kim let me know that they were having a sale on tires and scheduled a time for me to come in. Kim also lets me know of any other services I need and when. The wait was not long and she kept me informed on my vehicle. When I bring my car in for service at Serra Toyota of Decatur it is always a pleasant experience. More

Experience with Setra in Decatur Today we took our daughter to look at a Toyota Tacoma at this dealership. She found one she liked and was talking to a salesman samiel Mayer. She te Today we took our daughter to look at a Toyota Tacoma at this dealership. She found one she liked and was talking to a salesman samiel Mayer. She test drove and decided to make an offer. She made an offer and he said, "well thank you very much for coming but no." She offered 3000.00 less than they were asking as a first offer. Just so you know that is no easy to do business! You may not like the offer but you do not flat out refuse "rudely" mind you and not offer an counter. So I felt you should know how your salesman treat people. More

My experience with Serra Toyota I received 2 emails and a phone call from Derrick Pettway asking me to come I and look over their inventory! Derrick was very professional and had me I received 2 emails and a phone call from Derrick Pettway asking me to come I and look over their inventory! Derrick was very professional and had me approved approved for a loan within an hour!! He told me to pick out what I wanted, went with me on a test drive and set me up with a beautiful 2016 Toyota Camry!! He introduced me to the service team as a "family member" and continued to have my car cleaned, filled up with gas and set my iPhone to the Bluetooth on the car!! I highly recommend Serra Toyoto of Decatur and recommend Derrick Pettway even higher for a salesman!!! Thank you Derrick for putting me in my dream car!!! More

Terrible person. Made racial and homosexual slurs Another dealer that I will not mention had me sold on a car and when the dealer went to tony he made jokes about me and wouldn't run the numbers then Another dealer that I will not mention had me sold on a car and when the dealer went to tony he made jokes about me and wouldn't run the numbers then made a homosexual slur at the dealer that was helping me. I guess he didn't realize I was right outside the door. I don't know what kind of people they hire but he needs to be fired. I left before my dealer got back and will never go back. I had the cash for the down payment ready to go and walked away due to his comments. I hope tony gets a reality check because if I wasnt a better person I would have given him a piece of my mind. More