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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
898 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 898 reviews

July 25, 2023

Service Dept personnel were friendly and very respectful and knowledgeable and answered all my questions appropriately. More

by TLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
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Jul 25, 2023 -

Serra Toyota of Decatur responded

Thank you for the great rating and review. We are happy our Service Team at Serra Toyota Decatur was both friendly and knowledgeable and provided answers to all of your questions. We thank you for your business.

July 25, 2023

Very good service and very friendly very professional and yes I will recommend this dealer ship to others. More

by Tcarver7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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Jul 25, 2023 -

Serra Toyota of Decatur responded

Thank you for your amazing review and recommendation. We are so glad that you had a positive experience with our staff at Serra Toyota Decatur and it would be our pleasure to work with you again in the future. Michael McLeod General Manager 256-340-0330

July 22, 2023

The service dept and service advisor Kim was awesome. I highly Recommend them for your next service needs. More

by ddstew979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Jul 23, 2023 -

Serra Toyota of Decatur responded

Thank you for the recommendation and review of our awesome Service Department. Keep us at Serra Toyota Decatur in mind for your future maintenance needs. Take care

July 22, 2023

Jake Boyles and Nick Groves worked together to assist me in purchasing a 4-Runner. They spent a good deal of time to help me decide plus they were always friendly. I would rate my time at Serra Toyota as p More

by Hljarman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves, Jake Boyles, Paul Matthews
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Jul 23, 2023 -

Serra Toyota of Decatur responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to learn that our friendly Sales Department took the time to make sure you were satisfied with your purchase. Thank you for visiting us at Serra Toyota Decatur and enjoy your new Toyota 4Runner. Michael McLeod General Manager 256-340-0330

July 21, 2023

By far the best service department I’ve ever used. I also take my other make cars I own there as well. More

by Mikmdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Glenda Cole
Report | Print
Jul 22, 2023 -

Serra Toyota of Decatur responded

Thanks for the five-star review. We are happy to learn our Service Department was able to meet all your needs and expectations. We hope you continue to choose Serra Toyota Decatur for all your automotive needs. Take care!

July 17, 2023

Great service department. Kim kept me informed of what was being done and the cost. More

by Stoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Jul 18, 2023 -

Serra Toyota of Decatur responded

Hello, we really appreciate your positive review. It brings us joy to know that our Service Department was accommodating and kept you informed on the progress of your vehicle. Please keep Serra Toyota Decatur in mind for your future automotive needs.

July 17, 2023

Service Advisor kept me inform through out the service processed as to the status of my car. More

by Chief3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven G., Antoine Pyfrom
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Jul 17, 2023 -

Serra Toyota of Decatur responded

Thanks so much for the positive review! Its great to know that our Service Team kept you informed through the entire process. If there is anything else that you need do not hesitate to contact us here at Serra Toyota Decatur.

July 14, 2023

Their service department is so amazing and fast. The prices and the people are great too. More

by dd403881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Christy Robinson
Report | Print
Jul 14, 2023 -

Serra Toyota of Decatur responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Serra Toyota Decatur was able to provide amazing and fast service. We thank you for your business.

July 08, 2023

Very prompt and courteous. They sent me a text when my car was ready. When I picked my car up , it was very quick. More

by susancanada795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Report | Print
Jul 09, 2023 -

Serra Toyota of Decatur responded

We are grateful for you taking the time to leave this positive review. It makes us proud to know that our courteous Service Team was prompt and informed you via text when your car was ready. Please let us know if you have any further questions and thank you again for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 04, 2023

They did an excellent job. I love the way they will honor the coupon I received in my email. Glenda Cole provided excellent customer service. More

by joyce_garth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Jul 05, 2023 -

Serra Toyota of Decatur responded

Hello, thank you so much for taking the time to leave this great review. We are so happy to know our team was able to provide you with excellent customer service and accept your coupon! Come see us again here at Serra Toyota Decatur for any of your future vehicle needs.

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