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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
959 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 959 reviews

December 01, 2023

Ask for Casey Holden. He was able to order exactly what I wanted. The vehicle was ordered and arrived early. Answered any questions I had and got me in and out really quic More

by jfrazer0601
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden
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Dec 02, 2023 -

Serra Toyota of Decatur responded

Thanks for sharing. Serra Toyota Decatur is glad Casey Holden was helpful and your vehicle arrived early. We value your comfort throughout the process. Michael McLeod General Manager 256-340-0330

November 29, 2023

My appointment was right on time and had the nicest young gentleman that assisted me! He was so kind and helpful! With the sweetest smile! More

by Alice Wilson
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Recommend Dealer
Yes
Employees Worked With
I wish I knew his name….nicest young man ever!
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Nov 30, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about the timely appointment and friendly service at Serra Toyota Decatur. Thank you for sharing your positive experience. Michael McLeod General Manager 256-340-0330

November 27, 2023

I had routine service completed and was very satisfied. I arrived early and was promptly attended to. Miss Stone handled my check in and kept me posted during the process. It was a pleasure dealing with More

by Gregoilgotreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Nov 27, 2023 -

Serra Toyota of Decatur responded

It's wonderful to hear about your positive experience with Miss Stone and the rest of our service staff at Serra Toyota Decatur. We appreciate your feedback on our prompt and attentive service process. Thank you for sharing, we hope to see you again. Michael McLeod General Manager 256-340-0330

November 26, 2023

Casey Holden helped me make the best decision with purchasing a CR-V. Even had me on a color I thought I’d never pick. Very informative, patient, and helpful. Also Dane and Antonio with the finishing More

by AshB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden, Dane, Antonio Gray
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Nov 26, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback about Serra Toyota Decatur. Our team, including Casey Holden, will be glad to know they were helpful during your CR-V purchasing process. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

November 26, 2023

Everyone is attentive to help as soon as you pull up. And the work is excellent with smiles More

by Donnie Maynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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Nov 26, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback on the attentive staff and quality work at Serra Toyota Decatur. It is a pleasure to receive such great reviews from our valued customers. Michael McLeod General Manager 256-340-0330

November 25, 2023

It was amazing! They got me in so fast and took good care of me! Steve was one of the nicest people I have ever met! He really cared!!! More

by Tlhunt1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Nov 25, 2023 -

Serra Toyota of Decatur responded

We're pleased to hear our team, and Steve in particular, provided prompt and thoughtful care. Serra Toyota Decatur always strives for the best quality service. We appreciate your positive feedback! Michael McLeod General Manager 256-340-0330

November 25, 2023

Cheerful greeting, quick check-in. Food & conversation in the comfortable lounge while I waited. No surprises! More

by Mindy.thwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Nov 25, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback. It's great to hear that check-in at Serra Toyota Decatur was efficient and you enjoyed our lounge amenities. We look forward to maintaining the same standard of service for you next time. Michael McLeod General Manager 256-340-0330

November 23, 2023

Easiest way to buy a vehicle. Just bought my second at Serra. GJ made it fun! More

by RoHo
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Jones
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Nov 23, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback. We're glad that you found purchasing a vehicle at Serra Toyota Decatur so straightforward and enjoyable. Cheers! Michael McLeod General Manager 256-340-0330

November 22, 2023

Devon was so good. Personable and knowledgeable. We loved working with him. Michael, the GM and Nick, who handled the finances, were both great. Would definitely recomm More

by Aemessner421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Kennemer, Nick Hull, Michael McLeod
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Nov 22, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive review and kind words about Devon, Michael, and Nick. It's good to hear that you found our team knowledgeable and personable at Serra Toyota Decatur. Thank you for recommending us! Michael McLeod General Manager 256-340-0330

Nov 23, 2023 -

Aemessner421 responded

It’s been almost a week and I am truly loving my new RAV4. Had a 2012, the last year for the old model and really hated to give it up. However, the 2024 is fabulous. Couldn’t have gotten exactly what I wanted down to the roof racks if it wasn’t for Serra Toyota and Michael McLeod tracking it down. Great team!

November 20, 2023

Excellent service experience and quickly done. Quality work and plenty of room to wait in comfort More

by rodneyterry1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Nov 20, 2023 -

Serra Toyota of Decatur responded

We appreciate your recognition of the quality work and comfortable waiting area at Serra Toyota Decatur. We value efficiency in our service and strive to exceed expectations. Michael McLeod General Manager 256-340-0330

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