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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
959 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 959 reviews

December 13, 2023

This dealership goes above and beyond to treat you as a person not a number. They offer shuttle service to any place local while you wait. They are all very kind and compassionate. More

by dhypo289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service and the young lady that drove the shuttle.
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback about our shuttle service at Serra Toyota Decatur and the kind treatment you received from us. Always aiming to make each experience personal and convenient. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

December 13, 2023

Friendly people great service will always continue to use this dealership have been nothing but professional More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback and ongoing trust in Serra Toyota Decatur. Your satisfaction with our professionalism continues to be our main focus. Michael McLeod General Manager 256-340-0330

December 12, 2023

The service department was very responsive to my concerns and they did a great job repairing my vehicle. More

by Jmarks256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 13, 2023 -

Serra Toyota of Decatur responded

We appreciate your feedback, and we're glad to hear the service department at Serra Toyota Decatur was responsive and able to repair your vehicle effectively. Thank you for sharing! Michael McLeod General Manager 256-340-0330

December 11, 2023

Great job done by Steve Gremaux . Fantastic service. In and out in less than an hour . 15,000 mi checkup and oil change. More

by Mick
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve Gremuex
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Dec 11, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words about the efficient service provided by Steve Gremaux. It's always our aim to provide quality oil changes and 15,000 mi checkups. Serra Toyota Decatur thanks you for your review! Michael McLeod General Manager 256-340-0330

December 10, 2023

Purchased a RAV4, the experience was smooth, courteous, and professional. The staff at all levels, management, sales, and finance exceeded my expectations in all regards. Sierra Toyota in Decatur, Al has a More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hull, Finance, is Outstanding!, George Jones, Joel Capps
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Dec 11, 2023 -

Serra Toyota of Decatur responded

Thank you for the high praise about our team's performance. It’s always wonderful to hear feedback on how Serra Toyota Decatur demonstrates professionalism and courtesy during a RAV4 purchase. Your recommendation is deeply valued. Michael McLeod General Manager 256-340-0330

December 09, 2023

Dillion was great. I bought additional accessories and they rushed to install them. Customer service was excellent! More

by brianlong35806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillion Lott, Antonio Gray, Kim Stone, George Jones, Joel Capps
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Dec 09, 2023 -

Serra Toyota of Decatur responded

We appreciate the high rating and kind words. It's good to hear that you found service at Serra Toyota Decatur, including accessory installation, helpful. Thank you for your business. Michael McLeod General Manager 256-340-0330

December 06, 2023

I bought my first Toyota tundra in 2014 and had it for ten years. I loved it so much that I just purchased another new 2024 tundra. My sales technician was very professional and I'm very grateful for the More

by glencoffeesr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Kenemmer
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Dec 07, 2023 -

Serra Toyota of Decatur responded

We're glad you enjoyed your new 2024 Toyota Tundra shopping experience at Serra Toyota of Decatur, and appreciated our professional team. Your loyalty speaks volumes for us, thank you. Michael McLeod General Manager 256-340-0330

December 02, 2023

Everyone that works there is so nice. Service was excellent and timely. I would recommend them to anyone. More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
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Dec 02, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words and high rating. It's gratifying to hear that you found the service from Serra Toyota Decatur excellent and timely. Your recommendation means a lot to us, thank you. Michael McLeod General Manager 256-340-0330

December 02, 2023

Very friendly and fast service with a great waiting area in the service department 5stars More

by tmcmotor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Report | Print
Dec 02, 2023 -

Serra Toyota of Decatur responded

We appreciate your positive feedback. We aim to always provide friendly and efficient service in our Serra Toyota Decatur Service Department, along with a comfortable waiting area. Thank you for your 5-star review! Michael McLeod General Manager 256-340-0330

December 02, 2023

I traded my car in and got a new 2024 RAv4. I love it! Melvin Armstead was very nice and helpful. There was no pressure from anyone I talked to buy a car. He was very patient and answered al More

by lisa.halbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Armstead. 5 stars , Paul deBlanc
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Dec 02, 2023 -

Serra Toyota of Decatur responded

We appreciate your kind words for Melvin and are glad to hear that you’re satisfied with your new 2024 RAV4. We at Serra Toyota Decatur value feedback from our customers greatly. Safe travels! Michael McLeod General Manager 256-340-0330

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