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Serra Toyota of Decatur

Decatur, AL

4.8
877 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 877 reviews

March 19, 2025

I always deal with the toyota place. Very nice and friendly employees. They try their best to get you exactly what you want More

by amilli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're thankful for your kind words about our team at Serra Toyota Decatur. We appreciate your support and look forward to serving you again. Michael McLeod General Manager 256-340-0330

March 19, 2025

Everybody was very friendly and helpful I had to get a copy of a key made and I even had a complimentary while I waited. They came and got me as soon as it. Was ready. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Bradley Terry, Barry Chandler
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. Our team at Serra Toyota Decatur is happy to hear that everything went smoothly with making your key copy and the complimentary service. Michael McLeod General Manager 256-340-0330

March 18, 2025

Their service is exceptional. I was greeted very well and I was heard on my budget. They helped me in every way possible highly recommend and much appreciate their help. More

by Julissa564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marshall
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience and recommending us. We're glad our team could assist with your needs at Serra Toyota Decatur. Best wishes moving forward! Michael McLeod General Manager 256-340-0330

March 17, 2025

Clean organized great atmosphere and nice people, very helpful to me. Definitely will be back for more cars. More

by Riccway333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 23, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your feedback and for choosing Serra Toyota Decatur. We look forward to serving you again in the future. Michael McLeod General Manager 256-340-0330

March 16, 2025

Casey was great to work with and made sure to make the car buying process easy and smooth. More

by Austin Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden - 5 stars
Mar 23, 2025 -

Serra Toyota of Decatur responded

We're glad to hear that our team could make your car-buying experience easy and smooth at Serra Toyota Decatur. Enjoy your new vehicle! Michael McLeod General Manager 256-340-0330

March 16, 2025

Gave me a great rental truck while my engine was being replaced. Finished in two days as promised More

by SteveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar, Kim Stone
Mar 23, 2025 -

Serra Toyota of Decatur responded

Very glad to hear you were satisfied with your rental truck. At Serra Toyota Decatur, we always aim to keep our promises. Michael McLeod General Manager 256-340-0330

March 16, 2025

I've bought several vehicles from Serra Toyota. I always compare prices and always end up at Serra. The service department is eager to help. I always have a great experience when I get my vehicles More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Antoine Pyfrom
Mar 23, 2025 -

Serra Toyota of Decatur responded

We appreciate your repeated trust in us and are glad you enjoy our Service Department. It's rewarding to hear that you had a great experience with both the business and personal touches. We look forward to continuing to meet your expectations at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 15, 2025

The Service Department provides excellent service for both of our Toyotas! Great service team that communicates very well before, during and after the visit. We love being part of the Serra Toyota Fami More

by nrob5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Barry Chandler
Mar 16, 2025 -

Serra Toyota of Decatur responded

We're grateful you chose Serra Toyota Decatur for your service needs. We're proud to have you as part of our family. Take care until next time! Michael McLeod General Manager 256-340-0330

March 15, 2025

Meaghan was awesome. This was the first time I actually got serviced. I had tried a couple of times before but ended up leaving unhappy. But this time around the custome More

by evelyn32190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan
Mar 16, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you finally had a positive experience with our team. Thank you for sharing your feedback and we look forward to consistently meeting your expectations in the future here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 15, 2025

I needed a part for my pickup. Service Advisor Ms Smiley, analysised the task and worked with parts and technician to install part on the spot. And did not charge for labor. Much More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Smiley. 5 stars. Great Job
Mar 16, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team at Serra Toyota Decatur. Happy to see you had a smooth experience with your pickup service. Michael McLeod General Manager 256-340-0330

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