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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
898 Reviews
Call Dealership (256) 274-4967
View Awards

309 Beltline Rd

Decatur, AL

35602

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Showing 898 reviews

September 16, 2023

Very organized, respectful communications, professional in all respects. Would definitely recommend to others to use services they provide. More

by james.booth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin
Report | Print
Sep 17, 2023 -

Serra Toyota of Decatur responded

Thank you for your five-star review of Serra Toyota Decatur, James. We are ecstatic to learn that our Service Team provided you with respectful and communicative assistance. Take care. Michael McLeod General Manager 256-340-0330

September 15, 2023

The process was organized and thorough and the employees were courteous. I was notified every step of the way. More

by CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Report | Print
Sep 16, 2023 -

Serra Toyota of Decatur responded

Hello, It is great to receive your kind praises of our organized, courteous, and communicative staff. However, it would be appreciated if we could speak regarding the 3-star rating you have left with this positive feedback. Could you please reach out to me so that we can discuss this matter further? I hope to connect with you soon, Michael McLeod General Manager 256-340-0330

September 15, 2023

Got my car in at my appointment time. Called me when they found out I needed a new tire More

by deweymoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Sep 16, 2023 -

Serra Toyota of Decatur responded

Thank you for sharing this positive review of your experience with our Service Team here at Serra Toyota Decatur. We enjoyed reading that our team got you in promptly and notified you of your service needs. Your feedback is greatly appreciated and we hope you choose us again for any future service needs. Michael McLeod General Manager 256-340-0330

September 13, 2023

I always have a pleasant experience with this dealership. Very professional and polite. Very honest. More

by pottsy39@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Vic Heartsill
Report | Print
Sep 14, 2023 -

Serra Toyota of Decatur responded

We couldn't be happier to learn that our very professional and polite team provided you with a pleasant experience here at Serra Toyota Decatur. Thank you for your amazing five-star review and we are thrilled to have you as a valued customer. Michael McLeod General Manager 256-340-0330

September 12, 2023

The people help with everything and we got the truck we want…Austin was great person More

by gil.pagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AUSTIN
Report | Print
Sep 13, 2023 -

Serra Toyota of Decatur responded

Thank you for making Serra Toyota Decatur a part of your day and for leaving us a positive five-star review. We couldn't be happier to learn that our great Sales Team helped you with everything and got you into the truck you wanted. Congratulations on your new purchase and we are so grateful to have your business. Michael McLeod General Manager 256-340-0330

September 01, 2023

I had the best experience! First time car buyer and Green Davidson made the experience so smooth and easy! I highly recommend him if you want a car. He’s great and I’m glad I g More

by kelseydhouston.kh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Green, Davidson
Report | Print
Sep 03, 2023 -

Serra Toyota of Decatur responded

We are grateful for you leaving us a five-star review and for recommending our services. It is pleasing to learn that our Sales Team made sure you had a smooth first-time car-buying experience. We look forward to assisting you again at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 30, 2023

Everyone is very professional and do a great job alo they review the work order with u would use again More

by joedurbak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold
Report | Print
Aug 30, 2023 -

Serra Toyota of Decatur responded

Thank you so much for this awesome feedback and 5 stars. We are glad to read that our team was very professional, and did a great job on your visit. We're glad you're happy with the way we do business here at Serra Toyota Decatur, and we look forward to work with you again in the future.

August 28, 2023

Brandon Valdez is amazing. He sold me a car that was perfect for my family. If your looking for a reliable/great looking car I would definitely ask for him. More

by ashleykempmayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
Report | Print
Aug 29, 2023 -

Serra Toyota of Decatur responded

Thank you for your fantastic feedback, Ashley. We are so glad that our Sales Team provided you with an amazing vehicle-buying experience with Serra Toyota Decatur and we congratulate you on your purchase. Michael McLeod General Manager 256-340-0330

August 28, 2023

Excellent service department. I’ve received service from other Toyota dealers and by far I’ve had the best experience from Serra Toyota of Decatur. More

by kllaw427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Aug 29, 2023 -

Serra Toyota of Decatur responded

Thank you for your five-star review of Serra Toyota Decatur. We are so glad that you received excellent service from our Service Team and we are always here to assist you with anything else. Have a wonderful day. Michael McLeod General Manager 256-340-0330

August 28, 2023

They are very attentive, friendly, caring. They make sure all your needs are met, promptly. More

by Leisure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Report | Print
Aug 29, 2023 -

Serra Toyota of Decatur responded

We are grateful for you taking the time to leave this positive review. It is wonderful to know that our attentive team was caring and made sure all of your needs were met. We look forward to assisting you again at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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