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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
962 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 962 reviews

March 01, 2024

Receptive, patience, knowledgeable and willing and ready to meet the needs of customer. Satisfactorily experience. More

by brendawatkins1339
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Matthews
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Apr 13, 2024 -

Serra Toyota of Decatur responded

Glad to hear our team provided a satisfactory experience at Serra Toyota Decatur. Your high praises mean a lot. Best wishes moving forward! Michael McLeod General Manager 256-340-0330

February 29, 2024

Steven did a great job getting my new Camry serviced in a timely manner. He got everything done an me out of there in less than an hour. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Apr 13, 2024 -

Serra Toyota of Decatur responded

Thank you for your kind words about the speed of our service. Our team at Serra Toyota Decatur prides itself on efficiency, especially when it comes to servicing vehicles like your new Camry. We're glad that we met expectations by having you out in less than an hour. Michael McLeod General Manager 256-340-0330

February 29, 2024

Jeremy Gardner of Serra Toyota of Decatur is absolutely the best salesman/dealer that I ran across . He’s very knowledgeable and brilliant in what he do and he got me in a 2011 LEXUS. Check him out at Serr More

by priscillagaiter33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gardner
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your high praise for our team at Serra Toyota Decatur. It's uplifting to hear that you had a great experience buying your 2011 Lexus with us. Thank you for the recommendation! Michael McLeod General Manager 256-340-0330

February 27, 2024

Always easy to schedule service and the staff are always friendly. They also have the best waiting area. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear your positive feedback about Serra Toyota Decatur's service scheduling and team. Appreciate you enjoying our waiting area as well. Michael McLeod General Manager 256-340-0330

February 26, 2024

If you want to have an easy buying experience go see Austin Norwood at Serra Toyota Decatur. He was professional, kind, and went above and beyond to get me in a new vehicle. I couldn’t be more pleased w More

by Kellydison18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Norwood & Nick Hull
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you had a smooth buying experience with our team here at Serra Toyota Decatur. Your satisfaction is what motivates us - thanks for sharing your feedback! Michael McLeod General Manager 256-340-0330

February 23, 2024

The service writer was very helpful and was able to provide the service I needed performed while I was there instead of having to come back at a later date More

by jimmyham3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Garrison, Glenda Cole
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear that our team at Serra Toyota Decatur was able to assist you in a timely manner. Thank you for taking time out of your day to express this, we appreciate it. Michael McLeod General Manager 256-340-0330

February 22, 2024

My car buying experience was great. I have to say, Wes Arnold was a great salesman to work with. He was patient with me. I wanted a specific car/color and he made sure to do everything More

by Madison Beasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Arnold
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about the car buying process at Serra Toyota Decatur. It's encouraging to hear our team made it easy and tailored specifically to your needs. We're glad he could secure the specific car and color for you. Michael McLeod General Manager 256-340-0330

February 20, 2024

Having battery trouble, fault lights flashing, droue in and out within 2 hours great service More

by gowervernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service dept, Tom Voizin
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Apr 13, 2024 -

Serra Toyota of Decatur responded

Glad to hear the battery issue was taken care of swiftly at Serra Toyota Decatur. We appreciate your 5-star review. Drive safely! Michael McLeod General Manager 256-340-0330

February 17, 2024

The service has always been great except for this last visit they failed to inforn me my truck was ready to go until i ask somebody More

by Jerry1948turner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Megan smiley
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Apr 13, 2024 -

Serra Toyota of Decatur responded

Thank you for sharing your review with us at Serra Toyota Decatur. We appreciate your patronage and feedback. If you would like to further discuss the communication you received during your visit, please feel free to reach out to us directly.

February 17, 2024

Excellent service from the time I arrived until the time my vehicle was completely serviced and checked out and on my way! More

by Hgarnertwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
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Apr 13, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about the prompt service at Serra Toyota Decatur. We're pleased to know you received comprehensive assistance for your vehicle's needs. Thank you for sharing this positive experience. Michael McLeod General Manager 256-340-0330

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