Serra Toyota of Decatur

Helpful friendly staff Great folks highly recommended keep up the good work thank you for your help keep up the good work thank you for your help More

Technician found out that I was just getting off nightshift. Got me in and out of the 10,000 mile warranty and inspection in an hour so I could go to bed. nightshift. Got me in and out of the 10,000 mile warranty and inspection in an hour so I could go to bed. More

Steven Gremaux. Service Advisor, was fantastic. I bought a set of 4 Michelin Cross Climate 2 tires. They were the worst tires I ever purchased in my life. There w Service Advisor, was fantastic. I bought a set of 4 Michelin Cross Climate 2 tires. They were the worst tires I ever purchased in my life. There was a washboard effect when traveling over 50 mph. Then, there was a crab effect when changing lanes on a highway. Even though Michelin had a 30-day money-back guarantee, I was anticipating a sticky issue in returning the tires for a replacement set. Mr. Gremaux handled it extremely well. He arranged for a new set of Michelins and did not charge me for mounting and balancing. If you have any issues in service, see Mr. Steven Gremaux. He will treat you right. Kudos! More

Absolutely awesome customer service! Rusher Clemons was super helpful, knowledgeable and professional. I highly recommend this salesman and this dealership. I love my new car 🚗!! Rusher Clemons was super helpful, knowledgeable and professional. I highly recommend this salesman and this dealership. I love my new car 🚗!! More

Average service, usually a couple hours wait time at service appointments. Easy to schedule service appointments online. service appointments. Easy to schedule service appointments online. More

Serra Toyota was the fourth place to look for a vehicle. They have a good selection of different models and just so happened to have exactly what I was looking for. Josh worked his charm and I was able to d They have a good selection of different models and just so happened to have exactly what I was looking for. Josh worked his charm and I was able to drive my new vehicle off the lot in an hour or so. More

Austin was excellent to work with and very impressed with them as a whole. We will be back! them as a whole. We will be back! More

We have a rav 4 and they did everything they could to get it fixed up for me it fixed up for me More

This was the first new car I had ever bought. Mike and Dylan were wonderful and put me at ease about it immediately. They walked me through and demonstrated all of the points of the Highlander I Mike and Dylan were wonderful and put me at ease about it immediately. They walked me through and demonstrated all of the points of the Highlander I was looking at. it was perfect for my needs. Roger, in finance guided me through the paperwork and the warranties so I would be sure it was what I needed. It was a great experience and I am thankful for how informative, caring and helpful they were. They are great people and I recommend them highly to anyone that needs a new or used vehicle.—- Linda Upton More

They have fantastic quality and customer support. Everyone is automatically family when they walk on the lot. The service department is amazing and they reach out with coupons and reminders when serv Everyone is automatically family when they walk on the lot. The service department is amazing and they reach out with coupons and reminders when service is needed. Amazing perks for buying from Serra like lifetime powertrain warranty on almost all vehicles new and used. Toyota is a quality car I would recommend for anyone. I’ve owned three Toyotas and never had any issues. More