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Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.8
800 Reviews
Call Dealership (256) 274-4967
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309 Beltline Rd

Decatur, AL

35602

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Showing 800 reviews

February 01, 2025

guy is the best ! ! love this dealership everyone was welcoming and the process was smooth More

by phailey758
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Rickman
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Feb 02, 2025 -

Serra Toyota of Decatur responded

Thanks for your kind words. We're pleased you felt welcome at Serra Toyota Decatur, and we're excited that the process was smooth for you. Michael McLeod General Manager 256-340-0330

January 31, 2025

Everyone was very nice and did my service in a timely manner, the break room was nice serving coffee and refreshments. More

by sharongreen9654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
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Feb 02, 2025 -

Serra Toyota of Decatur responded

It’s nice to hear you enjoyed our service and refreshments. Thanks for rating our Service Team at Serra Toyota Decatur! Michael McLeod General Manager 256-340-0330

January 31, 2025

Highly recommend the service department here! I have two Toyota s, a 2019 Tacoma sport, and a 2024 Camry SE, and I would t think of taking either one to any other business for service! More

by Lgwhisenant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler
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Feb 02, 2025 -

Serra Toyota of Decatur responded

Thank you for your loyalty to Serra Toyota Decatur. It's great to hear about the trust you've placed in our Service Department with your Toyota Tacoma and Toyota Camry. We appreciate your recommendation! Michael McLeod General Manager 256-340-0330

January 30, 2025

Serra Toyota Service Department provides excellent service. They are very professional and accommodating. Their service reps will keep you informed on the progress of your vehicle. I’ve always had a g More

by kllaw427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Glenda Cole
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Feb 02, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words and are pleased to hear you've had consistently good experiences with our Service Department. Thank you for choosing Serra Toyota Decatur for your vehicle needs. Michael McLeod General Manager 256-340-0330

January 30, 2025

Excellent customer service. They were friendly, responsive and competent. My service appointment was faster than I expected. More

by alan.weatherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Report | Print
Feb 02, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're pleased our team at Serra Toyota Decatur could exceed your expectations during your service appointment. Michael McLeod General Manager 256-340-0330

January 29, 2025

Amazing service. Took the time to explain everything to me. I definitely recommend very professional and honest More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones, Jeremy Hudgins
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Jan 30, 2025 -

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We truly appreciate your kind words about our service. Michael McLeod General Manager 256-340-0330

January 29, 2025

Ralph Marshall and the team at Serra Toyota of Decatur provided top tier service.They were courteous and knowledgeable. I left the lot feeling great about my purchase and that speaks volumes these days! I More

by Kimmery Prewitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marshall
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Jan 30, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had a great experience with our team at Serra Toyota Decatur. It’s wonderful that you're satisfied with your purchase. Thank you for the recommendation and take care! Michael McLeod General Manager 256-340-0330

January 25, 2025

Everyone courteous and informative from sales person to finance manager to greeter to coffee maker. More

by ab-reding2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gray
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Jan 26, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience at Serra Toyota Decatur. We're glad our team could assist you well. Michael McLeod General Manager 256-340-0330

January 24, 2025

Everyone we spoke to and worked with was very helpful and thorough, from sales to management to finance! More

by rprincecruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Key, Matt Dubose
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Jan 26, 2025 -

Serra Toyota of Decatur responded

We're glad to hear you had a positive experience with our team at Serra Toyota Decatur. Thank you for your feedback. Michael McLeod General Manager 256-340-0330

January 24, 2025

Amazing customer service. The entire process went smoothly and quickly. Jose and Quinton explained everything thoroughly. More

by tishaspeakman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Gray
Report | Print
Jan 26, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear the process was smooth and efficient. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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