
Serra Toyota of Decatur
Decatur, AL
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The salesman Jeremy was great in helping us find a good vehicle, and the finance dept was great in getting us the lowest possible payments. Would recommend them highly. vehicle, and the finance dept was great in getting us the lowest possible payments. Would recommend them highly. More
Paul,our salesperson,went above and beyond to help us out. When we told him what our budget was he scanned everything to find what we needed out. When we told him what our budget was he scanned everything to find what we needed More
I always go to Serra Toyota for my services. They are always do me an excellent job. If there's ever any misunderstanding; the service manager is quick to correct everything. I'm definitely g They are always do me an excellent job. If there's ever any misunderstanding; the service manager is quick to correct everything. I'm definitely going back for services and to purchase new vehicles in the future. More
Our salesman was the best we have ever had! Thanks Nick Groves & Nic Hull for making this purchase the best experience. Thanks Nick Groves & Nic Hull for making this purchase the best experience. More
One thing I brought my car in for a shaking in the front end 3 times. I told them it was coming from passenger side. A picture and video was sent to me from service advisor of the "Passenger side" with whee end 3 times. I told them it was coming from passenger side. A picture and video was sent to me from service advisor of the "Passenger side" with wheel turning while up in lift amd you could obviously see it. I was told it was the axle and it had to be ordered. Ok 3 days later I pick my car up amd I'm told th3 DRIVERS SIDE AXLE was replaced WHAT ????? OK that makes no sense. I was told there was a stick in it. Ok I understand that but guess what shake is STILL THERE!!!!!!. More
Great job with service. They were very fast and explained everything to me and gave me options on what I could spend now or later. Will return! They were very fast and explained everything to me and gave me options on what I could spend now or later. Will return! More
Antonio Brown was wonderful in helping us find the perfect Corolla for our granddaughter's first car. She was involved in every step of the process and he was so patient with us. He is a super friendl perfect Corolla for our granddaughter's first car. She was involved in every step of the process and he was so patient with us. He is a super friendly person! This is not our first purchase from Serra Toyota and I would buy from them again. More
Needed an oil change. They made it easy to schedule. while waiting for service to be done, refreshments (coffee & doughnuts) were available. They made it easy to schedule. while waiting for service to be done, refreshments (coffee & doughnuts) were available. More