Back

Serra Toyota of Decatur

Decatur, AL

4.8
860 Reviews

309 Beltline Rd

Decatur, AL

35602

Directions

By Type

Showing 860 reviews

March 24, 2025

The main reason we continue to buy from Serra is the service department especially Kim More

by michael_gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're glad to know our service department made such a positive impact. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 23, 2025

Serra Toyota took care of all my Maintenance needs. They are very cordial and courteous and do just what they say they’re going to do I highly recommend them More

by melaniemstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve G, Kim Stone, Antoine Pyfrom
Mar 30, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words and recommendation. It's wonderful to know our team has met your service needs. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 20, 2025

Everyone very pleasant and eager to assist you. Kim is such a nice person with deal with More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're grateful you had a positive experience with our team at Serra Toyota Decatur. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

March 19, 2025

I always deal with the toyota place. Very nice and friendly employees. They try their best to get you exactly what you want More

by amilli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're thankful for your kind words about our team at Serra Toyota Decatur. We appreciate your support and look forward to serving you again. Michael McLeod General Manager 256-340-0330

March 19, 2025

Everybody was very friendly and helpful I had to get a copy of a key made and I even had a complimentary while I waited. They came and got me as soon as it. Was ready. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Bradley Terry, Barry Chandler
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. Our team at Serra Toyota Decatur is happy to hear that everything went smoothly with making your key copy and the complimentary service. Michael McLeod General Manager 256-340-0330

March 18, 2025

Their service is exceptional. I was greeted very well and I was heard on my budget. They helped me in every way possible highly recommend and much appreciate their help. More

by Julissa564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Marshall
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience and recommending us. We're glad our team could assist with your needs at Serra Toyota Decatur. Best wishes moving forward! Michael McLeod General Manager 256-340-0330

March 17, 2025

Clean organized great atmosphere and nice people, very helpful to me. Definitely will be back for more cars. More

by Riccway333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 23, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your feedback and for choosing Serra Toyota Decatur. We look forward to serving you again in the future. Michael McLeod General Manager 256-340-0330

March 16, 2025

Casey was great to work with and made sure to make the car buying process easy and smooth. More

by Austin Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden - 5 stars
Mar 23, 2025 -

Serra Toyota of Decatur responded

We're glad to hear that our team could make your car-buying experience easy and smooth at Serra Toyota Decatur. Enjoy your new vehicle! Michael McLeod General Manager 256-340-0330

March 16, 2025

Gave me a great rental truck while my engine was being replaced. Finished in two days as promised More

by SteveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar, Kim Stone
Mar 23, 2025 -

Serra Toyota of Decatur responded

Very glad to hear you were satisfied with your rental truck. At Serra Toyota Decatur, we always aim to keep our promises. Michael McLeod General Manager 256-340-0330

March 16, 2025

I've bought several vehicles from Serra Toyota. I always compare prices and always end up at Serra. The service department is eager to help. I always have a great experience when I get my vehicles More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Antoine Pyfrom
Mar 23, 2025 -

Serra Toyota of Decatur responded

We appreciate your repeated trust in us and are glad you enjoy our Service Department. It's rewarding to hear that you had a great experience with both the business and personal touches. We look forward to continuing to meet your expectations at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330