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Serra Toyota of Decatur

Decatur, AL

4.8
894 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 894 reviews

October 14, 2024

Lied to me telling that one of my tires was bald when in fact, it had 3/32 remaining. I was really hoping these guys would be more honest than Bill Penney in Huntsville. I'm disappointed. More

by IKnowWhereYouLive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chandler
October 13, 2024

They were friendly and helpful. Pleasant waiting area. Clean restrooms. I would recommend to others More

by scamp81357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
October 13, 2024

Everyone was beyond helpful, polite, professional and knowledgeable! They worked hard to get me the best deal possible considering my needs! Went the extra mile to help me in my time of great need! More

by Mccormacksherry2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AKeem , Joel Capps
October 12, 2024

Everyone at Serra Toyota is very friendly and the service is great. They make every effort to get their customers in and out quickly. More

by sbates1696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Stephanie
October 12, 2024

Convinced of location and friendliness of service personnel speed of work comfort and trust with the work done More

by L monk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
October 12, 2024

Great car buying experience with Serra Toyota. Very friendly and clean. Loved my salesman, Luke DiPietro. He found me exactly what I was looking for. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke DiPietro , Antonio Gray
October 11, 2024

They were very professional and kept me informed of the progress of my vehicles service. More

by dinalear56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
October 11, 2024

Steve, in the service department, makes it a pleasure doing business with Serra, Toyota! He’s a true professional, courteous, and a man of this word. He is the reason I’ve come back to Serra Toyota. More

by Bennettnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in the service dept
October 10, 2024

I was treated extremely well by all the staff at Serra Toyota. I Want to give a great review for both the sales reps, Mitchell and Dante for their care and their effort they put in to satisfying my needs. More

by Dwb101866
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitchell Grubbs and Dante (can't recall his last name)
October 10, 2024

Bought a lot of new car in my lifetime this is a top notch dealership, friendliest people ever. More

by philliptallaheda51@gmail.com
Recommend Dealer
Yes
Employees Worked With
Micheal McCloud
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