
Serra Toyota of Decatur
Decatur, AL
Filter Reviews by Keyword
By Type
Showing 894 reviews
Our salesperson, Guy Rickman, went above and beyond to reach our goal. We are the proud owners of a beautiful 2024 Tundra. Thank you Guy for helping us. reach our goal. We are the proud owners of a beautiful 2024 Tundra. Thank you Guy for helping us. More
Great People to work with finding a car. This is my 3rd vehicle purchase from them in 6 years. I always go to serra 1st, and they usually have or can find what I'm looking for. This is my 3rd vehicle purchase from them in 6 years. I always go to serra 1st, and they usually have or can find what I'm looking for. More
Bought 3 vehicles in 18 months best dealership I have ever done business with. I would recommend them to anyone. Great people very knowledgeable and courteous. ever done business with. I would recommend them to anyone. Great people very knowledgeable and courteous. More
Very good experience! Kind, professional people with a dealership that is trustworthy and has a good reputation. Worth the short drive to Decatur. Kind, professional people with a dealership that is trustworthy and has a good reputation. Worth the short drive to Decatur. More
Great product. Professional and knowledgable sales people. Took a little negotiating but final price was satisfactory. Can’t beat the lifetime drivetrain warran Professional and knowledgable sales people. Took a little negotiating but final price was satisfactory. Can’t beat the lifetime drivetrain warranty. More
True professionals, who don't try and pressure you into what they want to give you, but who care enough to ask the right questions, listen to your responses and come back with something perfect for you. what they want to give you, but who care enough to ask the right questions, listen to your responses and come back with something perfect for you. More
They were fast, but they forgot one request I made and it was documented on my bill. I just wanted the psi checked on all of my tires and they failed to do so. Quick but negligent. One tire pressure is at 40 was documented on my bill. I just wanted the psi checked on all of my tires and they failed to do so. Quick but negligent. One tire pressure is at 40 psi the other is at a whopping 29 psi.. do you see the discrepancy? The other tire 31 psi and the 4th tire is at 35 psi. I clearly stated if my tire could be patched, in fact they did a marvelous job, I wanted my tires rotated and AIRED up, but I guess that’s life for you. You can’t have your Kate and Edith too. More