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Serra Toyota of Decatur

Decatur, AL

4.8
800 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 800 reviews

February 17, 2025

Salesman and financial manager were both super nice and answered all questions and concerns thoroughly. More

by Kelcomp55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Lott and Nick Hull
Feb 19, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words about our team here at Serra Toyota Decatur. Wishing you safe travels in your new vehicle. Michael McLeod General Manager 256-340-0330

February 15, 2025

Excellent service. Dale Rock assisted me to find an automobile that had the features I wanted and a comfortable price range. I will go to him again when I make my next More

by debehyde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with Dale Rock, Kenny Key
Feb 16, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're happy our team could assist you in finding the right vehicle at a comfortable price. Enjoy your new automobile. Michael McLeod General Manager 256-340-0330

February 15, 2025

Freindy and professional in every way. I for sure would recommend to friends and family. More

by Bubba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Glenda Cole
Feb 16, 2025 -

Serra Toyota of Decatur responded

Thank you so much for the kind words and recommendation. We aim to provide a friendly and professional experience at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 15, 2025

Had to go in for a recall found out there was 2 recall on my call told me how long it would take, and they had my car back to me in that time frame. Has a nice lounge, coffee, and snack for there customers. More

by John. carnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Falls
Feb 16, 2025 -

Serra Toyota of Decatur responded

Glad to hear you found our lounge comfortable during your recall visit. Our team at Serra Toyota Decatur always aims for efficient service within promised timeframes. We appreciate your feedback and wish you well. Michael McLeod General Manager 256-340-0330

February 13, 2025

The service department does a great job! ! I will always use them for my cars!! More

by bpersons1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Feb 14, 2025 -

Serra Toyota of Decatur responded

Thank you for your trust in Serra Toyota Decatur. We're glad to be your go-to for car services. Michael McLeod General Manager 256-340-0330

February 13, 2025

Good People love My New 2025 Toyota Camry So Thank you all so much for helping me pick out the perfect car More

by vaughnolympia42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Feb 14, 2025 -

Serra Toyota of Decatur responded

We're glad you love your new 2025 Toyota Camry. Thanks for choosing Serra Toyota Decatur and enjoy the ride. Michael McLeod General Manager 256-340-0330

February 11, 2025

The service guy was very professional and the cost of service was cheaper than he estimated! More

by 75alphonsopatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Kim Stone, Christy Robinson, Glenda Cole, Barry Chandler, Delmon Davis, Antoine Pyfrom
Feb 12, 2025 -

Serra Toyota of Decatur responded

We're happy to hear our service team exceeded your expectations. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 10, 2025

The salesman Shaun Rose was so helpful and wonderful. The general and finance manager were so nice and easy to work with. I would. Highly recommend Serra Toyota in Decatur to anyone. Teresa Lenz A More

by teresa.j.lenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Rose, George Jones, Vic Heartsill
Feb 12, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words, Teresa. We're glad to hear that our team made the process smooth and enjoyable for you. Michael McLeod General Manager 256-340-0330

February 09, 2025

Very nice, helpful and professional, The person who was assigned to my car was excellent More

by Kristil0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. He was in the service department
Feb 12, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team provided excellent service during your visit to our Service Department at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

February 06, 2025

Our salesman and everyone we dealt with was amazing and very helpful from start to finish More

by TonyaM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 08, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind feedback. We’re glad our team at Serra Toyota Decatur could assist you so well. Michael McLeod General Manager 256-340-0330

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