Back

Serra Toyota of Decatur

Decatur, AL

4.8
855 Reviews

309 Beltline Rd

Decatur, AL

35602

Directions

By Type

Showing 855 reviews

March 27, 2025

Kind staff and quick service for oil change and cabin filter. Will visit again for next service More

by Barnessmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear about your experience with our team at Serra Toyota Decatur. We look forward to assisting you with your next service needs. Michael McLeod General Manager 256-340-0330

March 25, 2025

With both salesman and financing we felt heard, respected, and important. We highly recommend Serra. More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ixchajchal, Paul Matthews
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thanks for recommending Serra Toyota Decatur. We’re glad you felt valued by our team. Michael McLeod General Manager 256-340-0330

March 25, 2025

I’ve been using this dealership since 2000. They have always been friendly and efficient. I highly recommend them. More

by kelliekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Rachel, Jeremy, Amanda , 5 stars for all
Mar 30, 2025 -

Serra Toyota of Decatur responded

We truly appreciate your long-term trust and recommendation. Thank you for choosing Serra Toyota Decatur all these years. Michael McLeod General Manager 256-340-0330

March 24, 2025

Austin our salesman was fantastic. Very knowledgeable and professional. Easy to work with. Explained everything. More

by Haroldbrown10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Hulsey
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad to hear that our team provided a helpful and professional experience at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 24, 2025

The dealership had a truck in stock that I was looking to buy. The salesman Leon was very easy to work with. The finance staff was pleasant and very professional. First rate experience. More

by Mcpheetesk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leon , Reginald Goodloe
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with us at Serra Toyota Decatur. We appreciate the kind words about our team and are glad everything went smoothly. Have a great day. Michael McLeod General Manager 256-340-0330

March 24, 2025

The main reason we continue to buy from Serra is the service department especially Kim More

by michael_gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're glad to know our service department made such a positive impact. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 23, 2025

Serra Toyota took care of all my Maintenance needs. They are very cordial and courteous and do just what they say they’re going to do I highly recommend them More

by melaniemstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve G, Kim Stone, Antoine Pyfrom
Mar 30, 2025 -

Serra Toyota of Decatur responded

We appreciate your kind words and recommendation. It's wonderful to know our team has met your service needs. Thank you for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

March 20, 2025

Everyone very pleasant and eager to assist you. Kim is such a nice person with deal with More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're grateful you had a positive experience with our team at Serra Toyota Decatur. Thank you for choosing us. Michael McLeod General Manager 256-340-0330

March 19, 2025

I always deal with the toyota place. Very nice and friendly employees. They try their best to get you exactly what you want More

by amilli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Mar 30, 2025 -

Serra Toyota of Decatur responded

We're thankful for your kind words about our team at Serra Toyota Decatur. We appreciate your support and look forward to serving you again. Michael McLeod General Manager 256-340-0330

March 19, 2025

Everybody was very friendly and helpful I had to get a copy of a key made and I even had a complimentary while I waited. They came and got me as soon as it. Was ready. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin, Bradley Terry, Barry Chandler
Mar 30, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience. Our team at Serra Toyota Decatur is happy to hear that everything went smoothly with making your key copy and the complimentary service. Michael McLeod General Manager 256-340-0330

2
...