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Serra Toyota of Decatur

Decatur, AL

4.8
892 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 892 reviews

January 07, 2025

Serra toyotas entire staff made buying my 2025 camry easy. Ebe explained the new technology, paul in finance was patient and not pushy. I will be continuing to do business with the dealership and toyot More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McLeod, Kevin Jones, Paul deBlanc, Ebe Cherif
Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your positive feedback about our team. We’re glad to have made your experience with the 2025 Toyota Camry smooth and informative. Thank you for choosing us, and we look forward to working with you again. Michael McLeod General Manager 256-340-0330

January 05, 2025

Well, you have had great experience all the way around. Excellent service department. Very professional More

by Rittman.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your recognition of our service department’s professionalism. Michael McLeod General Manager 256-340-0330

January 05, 2025

I was treated very nice. Service person arrived immediately and filled the windshield fluid. L was given a ride to work and was picked up when the service was finished. Very More

by timRidger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Delmon Davis
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We're glad our team could assist you in a prompt and courteous manner. Michael McLeod General Manager 256-340-0330

January 04, 2025

Steven got my car serviced in less than an hour! One of the best there is More

by Kylen swoope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gremaux
Jan 22, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear you had a good experience with our team here at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

January 04, 2025

Antoine is amazing! The waiting area is very comfortable. The employees are very friendly.The wait time was reasonable. More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your review. It's great to hear our team was able to provide a pleasant waiting area and reasonable wait time for you. Michael McLeod General Manager 256-340-0330

January 02, 2025

I was treated with respect and the car salesman was a young guy but was very helpful in finding me the right car. More

by gulleydevan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Grubbs
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your great review. Our team always aims for respectful and helpful service at Serra Toyota Decatur, and we’re glad it showed in your visit. Enjoy your new vehicle! Michael McLeod General Manager 256-340-0330

January 01, 2025

They are a great place to buy a car. The sales men are very knowledgeable and helpful. Brandon Valdaze was my salesman and he went above and beyond to help me purchase my 2023 Rav 4 H More

by singpraise1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez and Austin Norwood
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words about our team at Serra Toyota Decatur. We're glad they made your experience with the 2023 RAV4 Hybrid enjoyable. Expect continued excellence from us in any future services you may need. Michael McLeod General Manager 256-340-0330o

December 31, 2024

Tristan Cameron was super helpful and phenomenal to work with! Best car buying experience all thanks to his hard work and help to streamline the buying process. More

by Alejandrocespedes25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Cameron , Joel Capps
Jan 22, 2025 -

Serra Toyota of Decatur responded

Serra Toyota Decatur appreciates your feedback. It's great to hear our team provided you with an excellent car-buying experience. Michael McLeod General Manager 256-340-0330

December 30, 2024

Austin Hulsey was easy to work with from start to finish. Thanks to Serra Toyota of Decatur for a great experience More

by mechelehill86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hulsey and Dane Doerflinget
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thanks so much for sharing your experience with Serra Toyota Decatur. Our team is happy to hear everything went smoothly. Michael McLeod General Manager 256-340-0330

December 30, 2024

Serra Toyota service department was just AWESOME hands down. Rachel is my hero. Thanks you More

by jburkett5387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for your fantastic feedback! We're so glad our team in the service department could assist you effectively. Michael McLeod General Manager 256-340-0330

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