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Serra Toyota of Decatur

Decatur, AL

4.8
800 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 800 reviews

December 11, 2024

Great service, legitimately nice people, way faster and better than other dealerships that shall not be named; cough cough, Bill Penny, cough cough. More

by caymantisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayla
Jan 22, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur! We're thrilled to know you appreciated our fast and excellent service. Our team strives to provide a welcoming and efficient experience for every customer. Let us know if we can be of further assistance to you! Michael McLeod General Manager 256-340-0330

December 11, 2024

I do not recommend this dealership or anything it's a matter of fact I recommend it everyone stay away from this dealership More

by All-american 35673
Recommend Dealer
No
Employees Worked With
Steve
Jan 26, 2025 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is important to us here at Serra Toyota Decatur. I would appreciate the chance to learn more about your visit. Please give me a call at your convenience so we can discuss your experience in greater detail. Thank you, Michael McLeod General Manager 256-340-0330

December 10, 2024

Jae and the rest of the staff was absolutely amazing! Would buy here again in the future! More

by ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae
Dec 10, 2024 -

ashley responded

I would definitely buy here again!!

December 10, 2024

Very professional and customer appreciation by the staff answered all my questions about my vehicle and was well lleases More

by Renegade1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Voizin
Jan 22, 2025 -

Serra Toyota of Decatur responded

We're pleased to learn you appreciated the service at Serra Toyota Decatur. If you need more assistance with your vehicle, we're here to help. Michael McLeod General Manager 256-340-0330

December 10, 2024

Super clean and good service…like in and out. .love this place than other place More

by NAKWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones, Bill Harrison, Josh Cyr, Ebe Cherif, Sherman Bowman, Patrick Dotson, Marvin Cook, Reginald Goodloe, Laura Jackson, Jeremy Hudgins
Jan 22, 2025 -

Serra Toyota of Decatur responded

We're glad you had a smooth experience at Serra Toyota Decatur. If anything comes up, feel free to let us know. Michael McLeod General Manager 256-340-0330

December 10, 2024

Excellent in handling my purchase! Paul and Tommy are THE BEST!!! Would use them again! More

by karent59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
January Taylor, Kenny Key, Tommy Robertson, Paul deBlanc
Jan 22, 2025 -

Serra Toyota of Decatur responded

Glad you had a great experience with our team at Serra Toyota Decatur. See you next time! Michael McLeod General Manager 256-340-0330

December 07, 2024

Staff really made sure I was taken care of. Great inventory. Found what I needed and left shortly afterwards. Flexible in matters of pay. More

by Jo.ken.ro12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchel, Antonio Gray
Jan 26, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience! We're thrilled to know our Sales Team at Serra Toyota Decatur ensured you were well taken care of. It's great to see you found the right vehicle from our inventory and appreciated our flexibility. We look forward to assisting you again in the future! Michael McLeod General Manager 256-340-0330

December 04, 2024

Dante Smith was absolutely the best salesman I have ever been around. Everyone that helped me get into my new Tacoma went above and beyond to the point my son is going to find him a vehicle with them. Tha More

by Wisner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Smith, Vic Heartsill
Jan 26, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience! We're thrilled to know our Sales Team at Serra Toyota Decatur went above and beyond to help you into your new Toyota Tacoma. It’s wonderful to see your satisfaction inspiring your son to visit us as well. We appreciate your kind words and look forward to assisting you and your family again in the future! Michael McLeod General Manager 256-340-0330

December 04, 2024

We went to buy a Toyota Tacoma and Ebe Cherif helped us throughout the entire process and got us a good deal. We are very happy with his help and the vehicle that we took home that same day. More

by Migdalia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebe Cherif
Jan 26, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience! We're delighted to know you found the perfect Toyota Tacoma at Serra Toyota Decatur. It's great that our Sales Team provided excellent assistance and helped you secure a great deal. Enjoy your new vehicle, and we look forward to serving you again in the future! Michael McLeod General Manager 256-340-0330

December 02, 2024

I have purchased two vehicles from Decatur Toyota, both the sales and services departments have been excellent. Both sales were finished quickly with no pressure tactics. The service department has complet More

by mike.mccoywc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Vic Heartsill, Antoine Pyfrom
Jan 26, 2025 -

Serra Toyota of Decatur responded

Thank you for your loyalty and for sharing your experience! We're delighted to know that both your sales and service visits at Serra Toyota Decatur have been excellent. It's great to see that our Sales Team made your vehicle purchases seamless and smooth, while our Service Department ensured efficient and timely appointments. We appreciate your recommendation and look forward to assisting with all your future automotive needs! Michael McLeod General Manager 256-340-0330

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