Serra Toyota of Decatur

Wonderful customer service, wonderful people. They delivered what they promised in a reasonable time. Highly recommend They delivered what they promised in a reasonable time. Highly recommend More

We had a very good experience with everyone and at the dealership. They gave us all the information we needed and didn’t push us to buy any extras. dealership. They gave us all the information we needed and didn’t push us to buy any extras. More

Excelente atencion, servicio e informacion, gracias al señor brandon y vincent, por su ayuda y acompañamiento en mi compra, 10 de 10 señor brandon y vincent, por su ayuda y acompañamiento en mi compra, 10 de 10 More

Mitchell did a great job. I would buy from him again. Very knowledgeable and attentive I would buy from him again. Very knowledgeable and attentive More

I received a recall in the mail and called Serra Toyota and they got me in without any trouble and the staff was great. and they got me in without any trouble and the staff was great. More

Scheduled appointment for 1:15 pm April 17, 2025 for an alignment. Arrived at 1:09pm. Waited until 3:45 pm and went to service desk and no one was there. A guy, that I don’t remember his name showed up. alignment. Arrived at 1:09pm. Waited until 3:45 pm and went to service desk and no one was there. A guy, that I don’t remember his name showed up. He tried to get in touch with my service advisor, Antoine. But couldn’t get in touch with him. I looked out in the garage and thought I saw my car headed out. It turned as first in line. There were 3 to 4 cars behind mine. I assume my car had been finished for a while. The guy finished my invoice and gave me a 10% discount. My concern with this is my time is important to me.. I don’t think the customer should have to check to see when their car is finished. More