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Serra Toyota of Decatur

Decatur, AL

4.8
747 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 747 reviews

January 14, 2025

Great service department. They’re customer oriented, efficient and reliable, and not high pressured (most of the time) when you decline extra service. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
January 12, 2025

Very good people at The dealer,they are so kind to their customer,ii love them so much,we love to come next time at the dealer shop,to check on our car,thank you all so much for your kindness and lovey work More

by billimenwelson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January Taylor, Antonio Gray, Christy Robinson
January 11, 2025

Good experience. My car was serviced in a timely manner. Not a long wait time. More

by stanleysledge6
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Barry Chandler
January 07, 2025

Serra toyotas entire staff made buying my 2025 camry easy. Ebe explained the new technology, paul in finance was patient and not pushy. I will be continuing to do business with the dealership and toyot More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McLeod, Kevin Jones, Paul deBlanc, Ebe Cherif
January 07, 2025

The dealership was ready for me when I got there, provided me the options of what I might want done to my vehicle. They notified me when the service was completed and brought my vehicle to me. Over More

by Jeffpitt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone
January 07, 2025

Steve was great. He explained everything thoroughly and explained what would happens next. He was great More

by Miche Hicks
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Service Dept
January 05, 2025

I was treated very nice. Service person arrived immediately and filled the windshield fluid. L was given a ride to work and was picked up when the service was finished. Very More

by timRidger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Christy Robinson, Delmon Davis
January 05, 2025

Well, you have had great experience all the way around. Excellent service department. Very professional More

by Rittman.mark
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kim Stone
January 04, 2025

Antoine is amazing! The waiting area is very comfortable. The employees are very friendly.The wait time was reasonable. More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
January 04, 2025

Steven got my car serviced in less than an hour! One of the best there is More

by Kylen swoope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Gremaux
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