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Serra Toyota of Decatur

Decatur, AL

4.8
860 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 860 reviews

April 03, 2025

They have fantastic quality and customer support. Everyone is automatically family when they walk on the lot. The service department is amazing and they reach out with coupons and reminders when serv More

by Dcamry
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Levi Chalker, Vic Heartsill
April 03, 2025

We have a rav 4 and they did everything they could to get it fixed up for me More

by Beckbeck032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Terry
April 03, 2025

This was the first new car I had ever bought. Mike and Dylan were wonderful and put me at ease about it immediately. They walked me through and demonstrated all of the points of the Highlander I More

by Linda Upton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon, in Sales and Roger, in Finance. , Michael McLeod
April 02, 2025

This is the second time I have traded with Serra Toyota. Sales and finance worked well with me. No hassle. I would highly recommend Austin and Dane. More

by tonymccullars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin sales Dane finance
April 02, 2025

Was a great experience in buying a new Highlander Hybrid. Was treated excellent by all. More

by lchapman1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Capps
April 01, 2025

Great selection of vehicles, excellent staff. Service department even had shuttle service so I could get back to the office while getting scheduled maintenance More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Christian
April 01, 2025

Always helpful and friendly. Always giving updates. My RAV4 is always in good condition and c. More

by margaretbailey979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
April 01, 2025

Great salesman and salesmanship wonderful experience and a good price I really enjoyed my experience More

by lawsonalexander5230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes, Willingham
March 31, 2025

I have a great experience with Serra Toyota thanks Kevin Jones and Casey Holden for all you done you guys are awesome 👌🏾 More

by Veeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Holden , Kevin Jones
March 30, 2025

Well, I don’t know about everybody in service but my advisor. I don’t recommend her More

by gabrielabla1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan smiley
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