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Serra Toyota of Decatur

Decatur, AL

4.8
896 Reviews

309 Beltline Rd

Decatur, AL

35602

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Showing 896 reviews

April 23, 2025

Wonderful customer service, wonderful people. They delivered what they promised in a reasonable time. Highly recommend More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, Brian Keenum, Steve Gremaux, Antoine Pyfrom, Meghan Smiley, Noah Rohan
April 23, 2025

We had a very good experience with everyone and at the dealership. They gave us all the information we needed and didn’t push us to buy any extras. More

by Gessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Starr, Nick Hull
April 22, 2025

Excelente atencion, servicio e informacion, gracias al señor brandon y vincent, por su ayuda y acompañamiento en mi compra, 10 de 10 More

by xoxwecmxox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez, Nick Hull
April 22, 2025

Mitchell did a great job. I would buy from him again. Very knowledgeable and attentive More

by Pc42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Grubbs
April 20, 2025

Scheduled appointment for 1:15 pm April 17, 2025 for an alignment. Arrived at 1:09pm. Waited until 3:45 pm and went to service desk and no one was there. A guy, that I don’t remember his name showed up. More

by dkerby36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine Pyfrom
April 20, 2025

This is the 5 vehicle I have bought from Serra Toyota of Decatur and it’s been a quick and easy process every time. Stop by and see Wes Willingham and his team. More

by Nhill650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Willingham
April 20, 2025

I will gladly continue to use Serra Toyota of Decatur. This was the best experience we have ever had buying a car. Paul listened to what I wanted and made it happen! I didn’t have to spend hours sitting a More

by Bethanypeak77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul deBlanc
April 20, 2025

I received a recall in the mail and called Serra Toyota and they got me in without any trouble and the staff was great. More

by paula6732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
April 19, 2025

Easy, no haggling experience on purchase and have brought it in for service , 5k rotate tire and full inspection and 10k for oil change and tire rotation…All free. The service department is great; they meet More

by Ray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Watkins
Apr 19, 2025 -

Serra Toyota of Decatur responded

We're so glad to hear you enjoyed our service department. At Serra Toyota Decatur, providing a seamless experience with great perks is what we strive for. We look forward to helping you again in the future! Michael McLeod General Manager 256-340-0330

April 18, 2025

I initially got my car serviced at Serra Toyota because I had such a good experience when I bought it (here). My experience with the Service Department is just as positive as my experience with the Sales Dep More

by asacct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gremaux
Apr 19, 2025 -

Serra Toyota of Decatur responded

We're pleased to hear your positive feedback about both our sales and service departments. It's great to know you had a speedy and reasonably priced service with our team. We're committed to maintaining the high standard of dignity and respect you mentioned at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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