Serra Nissan - Service Center

Ashley is truly awesome! Don’t hesitate to bring your vehicle in to Serra Nissan! Don’t hesitate to bring your vehicle in to Serra Nissan! More

The paint and body shop finished the work in a very reasonable amount of time. The work was professional. The service center at Nissan, however, drug their feet for a couple of months. A lack of commu reasonable amount of time. The work was professional. The service center at Nissan, however, drug their feet for a couple of months. A lack of communication between corporate and the service center left me, the customer, holding the bag. A simple phone call or couple of emails should have resolved this matter in one day. I hold the primary responsibility to be the service center at Serra Nissan Bham. I was called back only twice throughout all of this mess. And that only happened when I complained to corporate multiple times. Ryan, the service manager, might handle other claims and situations better but this one was a flub. More

Great service, didn’t have an appointment but they was able to fit me inn. able to fit me inn. More

Was in town to visit family oil change reminder came on set appointment on line service went great !! set appointment on line service went great !! More

I didn't have an appointment and it was no problem getting my oil changed. Kyng told me that it would be ok to get my car without the appointment. He was very polite and professional. Thank you so muc getting my oil changed. Kyng told me that it would be ok to get my car without the appointment. He was very polite and professional. Thank you so much for being kind. More

They are always acknowledging the customers and making sure they have everything they need. And always do everything they can to make sure the customer receives the best service. sure they have everything they need. And always do everything they can to make sure the customer receives the best service. More

Very nice and great customer service. Always so helpful fast and efficient would recommend to anyone Always so helpful fast and efficient would recommend to anyone More

There was very little interacting between us but they were very prompt and very friendly were very prompt and very friendly More

Fast, efficient. Courteous. Gives me peace of mind. Oil changes are too expensive. Charge less. Courteous. Gives me peace of mind. Oil changes are too expensive. Charge less. More

Friendly, knowledgeable and quick service. Comfortable waiting area with snacks and drinks. Will ge back! Comfortable waiting area with snacks and drinks. Will ge back! More