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Serra Nissan - Service Center

Birmingham, AL

4.5
1,726 Reviews

1,726 Reviews of Serra Nissan - Service Center

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September 14, 2025

They were quick, accommodating and efficient while servicing my vehicle. I would definitely recommend them. More

by Tira Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Serra Nissan responded

Thank you so much for your awesome review, Tira! We really appreciate the opportunity to help you and keep your vehicle in tip-top shape. We hope that you will return to see us in the future, and we can earn your time and business once again!

September 13, 2025

My experience was great. The service was excellent. The staff at Serra Nissan did a good job of taking care of the customer. Thank you Serra Nissan!👏🏿 More

by adclark420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Wilson
Sep 13, 2025 -

Serra Nissan responded

We are very glad to hear about your excellent experience with our service center, and we thank you for choosing the team at Serra Nissan! We hope that you will return to see for any future vehicle needs. We look forward to serving you!

September 12, 2025

Great experience at Serra Nissan! The staff was friendly and professional. Highly recommend their service department. More

by lynettewhite7390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Serra Nissan responded

Thank you for choosing our service center at Serra Nissan for your vehicle needs, and thank you for your great review! We are honored to have earned your time and business, and we hope to have the opportunity to serve you again in the future.

September 11, 2025

Service was great. Ashley was great. Both times service was completed in a timely manner. More

by ransome2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Serra Nissan responded

Thank you for choosing our team at Serra Nissan for your vehicle's service! We are glad to have serve you and to hear about your excellent experience. We hope you will return for any future vehicle needs!

September 09, 2025

Pleasant to talk to and very friendly, keep me posted on what happen with my car. More

by johnson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Serra Nissan responded

Thank you for your great review about your recent service visit! We greatly appreciate the opportunity to serve you and earn your time and business. We hope that we can serve you again in the future as well!

September 07, 2025

Perfectional timele manner, friendly Atmosphere. Cleanest. activities are done in a Perfectional order with ours vehicles. More

by lakers3260dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Serra Nissan responded

Thank you for your great 5-star review about your recent service visit! We greatly appreciate you trusting our team at Serra Nissan with your vehicle's service, and we thank you for your time and business. We hope we can serve you again in the future!

September 07, 2025

Great customer service. I felt welcomed and appreciated. I love my 2025 Nissan Sentra. Thanks More

by aishaknox1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Serra Nissan responded

Thank you for your great 5-star review! We are so glad to hear about your awesome experience with our service center, and we thank you for continuing to choose Serra Nissan for your vehicle needs! We hope that we can continue to serve you for any future vehicle needs as well.

September 05, 2025

I have been to the dealership 7 times for what should be a simple repair. Each time, there is always an issue for why my car can't be repaired. The body shop has also caused damage to the interior of my dri More

by sallancaster
Recommend Dealer
No
Employees Worked With
Ashley Meeks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
August 30, 2025

Great service and fast service quality personnel everyone was very helpful keep he informed on progress More

by decksbyjerry1gator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Serra Nissan responded

Thank you for your great review, and thank you for the opportunity to serve you! We are grateful that you chose Serra Nissan for your vehicle's service, and glad to hear about your experience. We look forward to serving you for any future vehicle needs!

August 29, 2025

Welcome back Amanda! !! The best service advisor ever!!!! Service is always top notch and very professional More

by derrcamjai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Serra Nissan responded

Thank you for your excellent review, and for choosing our service center for your vehicle needs! We are very glad to have the opportunity to serve you, and we hope that you will continue to choose Serra Nissan in the future as well!