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Serra Nissan - Service Center

Birmingham, AL

4.5
1,664 Reviews
Call Service Center (205) 856-2544

1,664 Reviews of Serra Nissan - Service Center

Sort by
March 26, 2025

I enjoyed my visit here, Ashley is so welcoming and I definitely recommend her service! More

by bbrittnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Serra Nissan responded

Thank you for your awesome review! We are so glad that you were able to experience what sets Serra Nissan apart, and we sincerely thank you for the pleasure of your time and your business! We hope that we can continue to serve you and your family and friends for any future vehicle needs.

March 22, 2025

They did a great job We will be back for our next service.see you on our next oil change More

by fontanadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Serra Nissan responded

Thank you for your great review - we are so glad to hear about your experience with our service center! We thank you for trusting our team with your vehicle's service, and we are glad to have you as part of the Serra family! We look forward to earning your time and business again and serving you in the future.

March 22, 2025

I always come here and the service always meets my expectations with the advisor and technicians working hard to get it right. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ziggy
Report | Print
Mar 24, 2025 -

Serra Nissan responded

Thank you for your excellent review! We are so glad to hear that you are a loyal member of the Serra family, and we greatly appreciate your continued trust in our team to take care of your vehicle! We look forward to serving you in the future, and hope you will also keep us in mind for any family or friends in need of a vehicle or quality service.

March 21, 2025

Service was great in and out on time personal was niece and friendly overall #1 More

by eldredspeightsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Serra Nissan responded

Thank you for your great review! We are very grateful that you chose Serra Nissan for your vehicle's service, and we sincerely thank you for trusting our team with your time and business. We hope you will continue to choose us for future service, and we look forward to serving you!

March 15, 2025

Everything done quickly and well, my every request addressed to my satisfaction. B er type happy with Serrz Nissan. More

by Thebigalbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Serra Nissan responded

Thank you for your great review, and for your trust in our team here at Serra Nissan! We are very glad to have earned your time and business, and value you as part of the Serra family! We look forward to serving you in the future.

March 14, 2025

I would highly would recommend Karen. She’s friendly always happy and smiling and has amazing energy. She’ll help you get into your dream car and will get you a GREAT deal. More

by alanzamora205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Serra Nissan responded

Thank you so much for your awesome review about Karen! We greatly appreciate that you chose Serra Nissan for your vehicle needs, and we thank you for your time and business with us! We look forward to serving you for all your future vehicle needs as well!

March 13, 2025

Ashley has been very professional and helpful during the stressful process of having my car repaired. More

by apenningtonjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane
Report | Print
Mar 14, 2025 -

Serra Nissan responded

Thank you for your review and for shouting out one of wonderful service advisors! We greatly appreciate your trust in our team for your repairs, and are glad that you got to experience the customer service that sets Serra Nissan apart! We hope to earn your time and business again in the future!

March 06, 2025

Great service, fast service, no problems. Will come back again, Always courteous. Great job. Great staff. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Serra Nissan responded

Thank you for this awesome review! We are very appreciative of your time and business with us here at Serra Nissan, and we thank you for being a part of the Serra family! We look forward to serving you in the future!

March 02, 2025

Go to work in a reasonable timeframe and completed all work in a timely manner More

by molly2018davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
Report | Print
Mar 03, 2025 -

Serra Nissan responded

Thank you so much for your great review! We greatly appreciate you putting your trust in our team here at Serra Nissan for your vehicle's service, and we are glad to hear your positive feedback! We hope that you will continue to choose Serra Nissan for all your vehicle needs, and we look forward to serving you!

February 27, 2025

I like that it clean ,in the lobby there is water ,coffee and a snack machine. More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
Report | Print
Feb 28, 2025 -

Serra Nissan responded

Thank you for your wonderful review, and for trusting our team here at Serra Nissan with your vehicle's service! We appreciate you choosing us to earn your time and business, and we hope you will continue to choose us for any future service or sales needs as well!

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