Serra Nissan - Service Center

Great dealership salesman. Service department personnel is super as well......Serra Nissan is a great place to purchase a car Service department personnel is super as well......Serra Nissan is a great place to purchase a car More

They always seem to mark up the work order even though if you get a diagnostic from another shop they always seem to add something extra,and I still need to go back because my service engine light is back on you get a diagnostic from another shop they always seem to add something extra,and I still need to go back because my service engine light is back on a week later More

Excellent communication , very understanding , very thoughtful , Very helpful , Overall their customer service is outstanding.Really great company thoughtful , Very helpful , Overall their customer service is outstanding.Really great company More

It is a customer service oriented environment, where you find that most of the people are friendly! find that most of the people are friendly! More

To be honest after jumping through hoops and being talked to in a very inappropriate way. I’m not getting done what needs to be done. What should’ve been done when I bought the car to begin with and I’ve had to in a very inappropriate way. I’m not getting done what needs to be done. What should’ve been done when I bought the car to begin with and I’ve had to jump through hoops to actually get everything scheduled. More

Great customer service. Communicated very well and about the issues with the vehicle and the cost associated. Communicated very well and about the issues with the vehicle and the cost associated. More

They performed a work without my permission after telling me they would inform me before any work was done. They “replaced” parts on my car that were only a week old because they were not “Nissan” parts. Had me they would inform me before any work was done. They “replaced” parts on my car that were only a week old because they were not “Nissan” parts. Had they spoken with me and told me they were going to replace new parts I would not have had the work done. More

Ashley was very kind and sweet to me and I loved how fast the team got my car repaired. the team got my car repaired. More

They were all very nice and friendly explaining things to me as what they were doing to me as what they were doing More

They are easy to get help with appointments with maintenance, courteous in person and over the phone maintenance, courteous in person and over the phone More