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Serra Nissan - Service Center

Birmingham, AL

4.5
1,670 Reviews
Call Service Center (205) 856-2544

1,670 Reviews of Serra Nissan - Service Center

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April 30, 2025

Mr. Billy Baker & Mr. Vincent were so attentive to my wants & needs. ♥ Very nice Staff. Mr. V. Wanted to make sure I had what I wanted. Billy had been my Salesman in the past, so I knew I wanted him More

by no20
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Lavender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Serra Nissan responded

Thank you so much for your glowing review! We are honored to have been able to serve you, and we sincerely thank you for choosing our team for your vehicle purchase. Welcome to the Serra family - we look forward to serving you in the future as well!

April 30, 2025

Very quick and efficient service and friendly staff Always take care of my needs and inform me of issues More

by AYANNABELLE
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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May 01, 2025 -

Serra Nissan responded

Thank you for a great review about your experience with our service center! We are very glad to have earned your time and business, and we thank you for your trust in our team! We hope that you will continue to choose Serra Nissan for any of your future vehicle needs and keep us in mind for family or friends as well.

April 29, 2025

They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

April 23, 2025

Nice service. Made my drive back to huntsville very smooth and efficient. Thanks so much More

by De'Angelo R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Serra Nissan responded

Thank you for your great review, De'Angelo! We are very glad to hear about your great experience, and thank you for trusting our team with your vehicle's service! We hope that you will keep us in mind for any future service or sales needs for you or your friends and family!

April 19, 2025

great service from beg to end very informative on the spot service great job great communication More

by dmoore21212
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
Report | Print
Apr 21, 2025 -

Serra Nissan responded

Thank you for your great feedback on your recent service visit! We are very grateful that you chose Serra Nissan for your vehicle's service, and we appreciate your trust in our team. We hope to continue to serve you for any future service or sales needs!

April 16, 2025

I really appreciate the customer service and quality of work that you'll do and the timely fashion that it is done in More

by harryo0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Report | Print
Apr 17, 2025 -

Serra Nissan responded

Thank you for your excellent review, and for trusting our team here at Serra Nissan with your vehicle's service! We greatly appreciate you sharing your time and business with us, and we hope we can continue to serve you for all your service and sales needs!

April 12, 2025

The service was great and I especially liked Lindsey cooking popcorn it was delicious too More

by howardwells01b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Serra Nissan responded

Thank you for your great review, we are so glad you had a great experience during your service visit! We appreciate your time and business spent with us, and we hope to be able to serve you again for any future service or sales needs you may have!

April 07, 2025

I am always very happy with my service at Sierra Nissan. They are professional people and my car always looks great. More

by edodd2018dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Serra Nissan responded

Thank you for your great feedback, and for being a loyal part of the Serra family! We greatly appreciate your time and business with us, and are very glad you have been able to experience the 5-star service we pride ourselves upon. We look forward to serving you in the future, and hope you will recommend us to any friends or family with vehicle needs!

April 03, 2025

Very good service dept. On time appointment and very transparent about my car's maintenance. More

by JIMGRUNDY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Serra Nissan responded

Thank you for your awesome feedback on our service center! We are very glad to hear about your great experience, and we sincerely thank you for trusting our team with your vehicle's service! We hope to serve you again for any future car needs.

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