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Serra Nissan - Service Center

Birmingham, AL

4.5
1,662 Reviews

1,662 Reviews of Serra Nissan - Service Center

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April 07, 2025

I am always very happy with my service at Sierra Nissan. They are professional people and my car always looks great. More

by edodd2018dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Serra Nissan responded

Thank you for your great feedback, and for being a loyal part of the Serra family! We greatly appreciate your time and business with us, and are very glad you have been able to experience the 5-star service we pride ourselves upon. We look forward to serving you in the future, and hope you will recommend us to any friends or family with vehicle needs!

April 03, 2025

Very good service dept. On time appointment and very transparent about my car's maintenance. More

by JIMGRUNDY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Serra Nissan responded

Thank you for your awesome feedback on our service center! We are very glad to hear about your great experience, and we sincerely thank you for trusting our team with your vehicle's service! We hope to serve you again for any future car needs.

April 02, 2025

Bien Todo Perfecto 1 2 3 4 5 6 7 8 9 10 11 12 More

by victor.dominguez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Serra Nissan responded

¡Gracias por su excelente reseña! Agradecemos su tiempo y preferencia, y esperamos poder servirle en el futuro.

April 02, 2025

I set to my appointment and was seen within 5 minutes of arriving. Tech was cordial and gave a good estimate on hours long it would take …no surprises. More

by akilah.l.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Serra Nissan responded

Thank you for a great review, and for your trust in our team for your vehicle's service! We greatly appreciate your time and business, and we hope you will continue to choose Serra Nissan for any of your vehicle needs in the future.

March 29, 2025

I’ve been getting service for over 7 yrs and this was by far the worst experience. When I pulled into the garage everyone was sitting at the desk, but no one greeted me or even had the common courtesy to s More

by nisha1284dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Meeks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Serra Nissan responded

We are very sorry to hear about your recent experience with our service center. We always strive for clear communication and service with our customers, and we appreciate your feedback as we work to continually improve. If you would like to speak with our service manager about your experience, we invite you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

March 29, 2025

The price and the speed I got bar back was great. Ashley kept me updated on the progress of car as it continued thru being fixed More

by samoth56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Serra Nissan responded

Thank you so much for your great review and for trusting our team with your vehicle's service! We are grateful to have served you, and we thank you for your time and your business! We hope you continue to choose Serra Nissan for all of your vehicle needs in the future!

March 28, 2025

The dealership itself was very clean and accommodating. All the staff was friendly and welcoming. More

by janita.e.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Serra Nissan responded

Thank you so much for your wonderful review, and thank you for choosing Serra Nissan! We greatly appreciate your trust in our team, and we are glad to have you as part of the Serra family! We look forward to serving you in the future for all your vehicle needs!

March 27, 2025

The Employees Was Very Nice, And They Got Me In And Out The Shop Fast. More

by dawsonbrodrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Serra Nissan responded

Thank you so much for an awesome review, and thank you for trusting our team with your vehicle's service! We're glad to hear you had a great experience at our service center, and we look forward to serving you again for any of your future vehicle needs!

March 26, 2025

I enjoyed my visit here, Ashley is so welcoming and I definitely recommend her service! More

by bbrittnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Serra Nissan responded

Thank you for your awesome review! We are so glad that you were able to experience what sets Serra Nissan apart, and we sincerely thank you for the pleasure of your time and your business! We hope that we can continue to serve you and your family and friends for any future vehicle needs.

March 22, 2025

They did a great job We will be back for our next service.see you on our next oil change More

by fontanadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Serra Nissan responded

Thank you for your great review - we are so glad to hear about your experience with our service center! We thank you for trusting our team with your vehicle's service, and we are glad to have you as part of the Serra family! We look forward to earning your time and business again and serving you in the future.

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