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Serra Nissan
Birmingham, AL
2,378 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,378 Reviews of Serra Nissan
October 20, 2011
This is my 3rd vehicle that I have purchased from Serra Nissan, yes I do love those cars,and the customer service I recieve any time I visit Service is great, people are friendly and I would highly recomme Nissan, yes I do love those cars,and the customer service I recieve any time I visit Service is great, people are friendly and I would highly recommend this dealership. More
by rbthompson
Employees Worked With
A J salesperson, Kelly service dept, and Jimmie
October 19, 2011
ALL THE EMPLOYEES HAS BEEN NOTHING BUT NICE, EVERY VISIT I HAVE HAD. SERRA IS THE BEST FOR QUALITY AND GREAT CUSTOMER SERVICE, I WOULDN'T GO ANYWHERE ELSE FOR SALES NOR SERVICE. KEEP UP THE GOOD WORK!! I HAVE HAD. SERRA IS THE BEST FOR QUALITY AND GREAT CUSTOMER SERVICE, I WOULDN'T GO ANYWHERE ELSE FOR SALES NOR SERVICE. KEEP UP THE GOOD WORK!! MS. CYNTHIA J. TAYLOR More
by taylorcj
Employees Worked With
LAFAYETTE TAYLOR & KALI VERZONE
October 19, 2011
I would recommend this dealership because my salesman was great. He answered all my questions and gave me information that has helped me enjoy all the functions of my car. For this reason, I gave this dealer great. He answered all my questions and gave me information that has helped me enjoy all the functions of my car. For this reason, I gave this dealership a rating of 5. More
by menglish
Employees Worked With
Larry Shingler
October 19, 2011
I arrived at Serra Nissan, after going to 2 other dealerships trying to buy a new vehicle, but Serra Personnel worked with the lenders to get me the best deal. I didn't see how hard they tried on my dealerships trying to buy a new vehicle, but Serra Personnel worked with the lenders to get me the best deal. I didn't see how hard they tried on my behalf until weeks later, when I received the rejection notices from prospective lenders. Pam and the other salespersons made this an experience that I would be glad to tell all my friends/family/co-workers. Keep up the great work, we need dealerships like this in our state and community. More
by stebocord
Employees Worked With
Pamela Smith
July 31, 2011
I bought a new nissan titan. When I first went to Serra Nissan I wasn't sure I wanted a titan. Eddie Blanton made a stessfull experience buying a new vehicle easy with his easy going personality, his knowl Nissan I wasn't sure I wanted a titan. Eddie Blanton made a stessfull experience buying a new vehicle easy with his easy going personality, his knowledge of the vehicle, and the accessories that I could install on it. He is now helping me with the installation of chrome step rails and getting the windows tinted. overall, I think Serra Nissan was very professional in helping me with my truck buying experience. Tim Free More
by miteerf
Employees Worked With
Eddie Blanton
July 07, 2011
Paul Coulan was very friendly and patient on my visit to Serra Nissan to trade in a car for a newer one. I actually went to purchase a used car and was shown that the price of the one I thought I wanted was Serra Nissan to trade in a car for a newer one. I actually went to purchase a used car and was shown that the price of the one I thought I wanted was about the same as a new one. So I drove away in a new Versa with <300 miles on it and a great warranty for just a little more than I planned to spend. The free oil changes are also a great plus in dealing with this company. When I had difficulty getting back in to the dealership to pick up my extra set of keys, they sent someone out to my home with them and gave me a third key and an accessory for the car that was an unexpected and pleasant surprise. The key business was handled by Debra Zeneah who was very friendly and solicitous of providing for my needs. Overall, my experience was great and I would recommend Serra Nissan as the place to go to buy your next car! More
by annebpace
Employees Worked With
Paul Coulan, Debra Zeneah
July 06, 2011
I shopped for my Nissan Rogue online. We came to an agreement online and the next day I went in for the test drive. I bought it the same day.No problems with price, selection or financing.Overall a gre agreement online and the next day I went in for the test drive. I bought it the same day.No problems with price, selection or financing.Overall a great experience. More
by np5957
Employees Worked With
Brett
July 06, 2011
My visit at Serra Nissan was very remeberable. Upon entering the dealership I was kindly greeted with a smile and a heart felt welcome. The Salesman that assisted me was Larry Shingler. Mr Shingler was entering the dealership I was kindly greeted with a smile and a heart felt welcome. The Salesman that assisted me was Larry Shingler. Mr Shingler was kind and courteous from beginning to end. I truly would recommend Serra to anyone in the market of purchasing a vehicle and especially Larry due to his warm hospitality. More
by tonyat91
Employees Worked With
Larry Shingler
June 20, 2011
Advertisement had no payments until September, but because we didn't catch it until the paperwork had been signed, it was not honored. I should not have to do their job for them. This advertisement s because we didn't catch it until the paperwork had been signed, it was not honored. I should not have to do their job for them. This advertisement should have been honored. My credit score is very high. I did receive a good deal, but it would have been nice to have not started a payment for a few months. More
by renee427
Employees Worked With
Larry Shingler
