Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan of Birmingham
Birmingham, AL
2,524 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,524 reviews
October 02, 2026
Everything was good! They was very professional and answered all questions They help with everything. I was happy They was very professional and answered all questions They help with everything. I was happy More
by triviajverges
Verified Customer
October 02, 2026
Excellent service. In quick out quick. Car buying experience, awesome with D’Andre Sandlin. Thank you In quick out quick. Car buying experience, awesome with D’Andre Sandlin. Thank you More
by angelagooden
October 02, 2026
Comfortable waiting area and courteous people all around They explained the work being done. The BOGO makes routine service affordable. They explained the work being done. The BOGO makes routine service affordable. More
by lawrencejones58
October 01, 2026
So amazing! Very helpful! Amanda is the best!!!!!! Best service you could ever hope for they really care about there customers! Very helpful! Amanda is the best!!!!!! Best service you could ever hope for they really care about there customers! More
by dbean1208
October 01, 2026
Gloria was real helpful and so nice I would tell all my friends and family to stop by Serra Nissan of Birmingham for there next car purchase friends and family to stop by Serra Nissan of Birmingham for there next car purchase More
by kinglaterrance
October 01, 2026
Billy will go out of his way to make a customer happy highly recommend him to everyone for there next vehicle purchase new or used highly recommend him to everyone for there next vehicle purchase new or used More
by Wfsmith0102
September 30, 2026
Have brought my car here since I bought it! I have had good experiences with the care of my care, and positive outcomes on issues. I have had good experiences with the care of my care, and positive outcomes on issues. More
by 2dabble
September 30, 2026
Great they took care of all Of my needs in a timely manner Great service all around. Will be back for my next oil change and tire rotation manner Great service all around. Will be back for my next oil change and tire rotation More
by sherrell077
September 28, 2026
People were friendly. However I told them I just wanted a oil and filter change to not touch my tires. They rotated them anyway. Reason for not wanting them touch. I got t However I told them I just wanted a oil and filter change to not touch my tires. They rotated them anyway. Reason for not wanting them touch. I got them from another place and they had just rotated balanced and did an alignment that morning. Also no one came to check on me to let me know the status of my car as a little after closing I had to go check. Also I asked them to reverse the rotatation. A sale person felt bad for us she came and check on us made sure service center was still open and got my son water and candy. I did not even get a sticker to let me know of my next oil change. Also I am not sure if fluids was topped off as I know my windshield wiper fluid wasnt - I had too fill it up. More
by musikhealingmore
September 25, 2026
My experience with Serra Nissan was excellent, and Amanda Badgwell was especially helpful throughout the process. I brought in a 2013 Nissan Maxima for a pre-purchase inspection before buying it from another Badgwell was especially helpful throughout the process. I brought in a 2013 Nissan Maxima for a pre-purchase inspection before buying it from another dealership, and Amanda made sure the vehicle was thoroughly checked and that my concerns—especially regarding the CVT transmission—were addressed. The communication was professional, straightforward, and reassuring, and I appreciated being treated like a valued customer even though I was not purchasing the vehicle from Serra Nissan. Based on my experience, I would absolutely recommend Serra Nissan and Amanda Badgwell. More
by mr.randywest
