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Serra Nissan
Birmingham, AL
2,063 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,063 reviews
June 07, 2024
Drive my car in for an oil change of over $100 and to have my car check to see why it stalls when driving and then picks back up speed. I was told they could not find the problem and recommended over $2, have my car check to see why it stalls when driving and then picks back up speed. I was told they could not find the problem and recommended over $2,000 worth of other suggested repairs. In other words i basically paid $300 for an oil change. More
by bpemcneil
Verified CustomerEmployees Worked With
June 05, 2024
Great customer service however as for the actual service or maybe depending on what type of service feel is long waiting time or maybe depending on what type of service feel is long waiting time More
by rosamtafoya
Employees Worked With
June 05, 2024
Already completed. Next question would not load appropriately not starting all over, ready to move on. Next question would not load appropriately not starting all over, ready to move on. More
by debrn911
June 04, 2024
Serra Nissan has always been very professional and courteous to me when I get oil changes. I love dealing with Amanda, she's very nice. courteous to me when I get oil changes. I love dealing with Amanda, she's very nice. More
by O.WILSON972
Employees Worked With
June 02, 2024
I really love this dealership because it's like a family. The staff makes you feel welcome! The staff makes you feel welcome! More
by fearfullymade2014
Employees Worked With
June 02, 2024
Mr Higgins the service manager is sweet and very helpful. We wouldn’t let anybody else service our car but him. He explains what needs to be done and the charges are very reasonable. Amanda and Maxine are re We wouldn’t let anybody else service our car but him. He explains what needs to be done and the charges are very reasonable. Amanda and Maxine are really great as well. More
by S3morin
June 02, 2024
Serra Nissan has always shown Professionalism & courtesy to me over the years so I do business with them when I can to me over the years so I do business with them when I can More
by demarlo1975
Employees Worked With
June 01, 2024
My 1sr experience with Serra Nissan was a pleasant one. The staff & service was excellent The staff & service was excellent More
by WEBBNICOLE86
Employees Worked With
May 31, 2024
Team did a great job. Car was ready within the expected time. The service department keep me updated on my cars progress. Car was ready within the expected time. The service department keep me updated on my cars progress. More
by DYANCEY84
Employees Worked With
