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Serra Nissan

Birmingham, AL

4.5
2,076 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,076 reviews

August 25, 2024

It was fast and professional done with time of matter. Kept me update on car More

by blessedmom8889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hicks, Seth Franks, Eric Johnson
August 25, 2024

Amanda is amazing. She always goes Above and beyond to make sure I know everything going on with my vehicle. More

by drewdebter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

When new service advisors start it’s always something different. I have been having my oil changed under warranty for years, this last time I was charged when I questioned the advisor he stated my contra More

by smit2518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Serra Nissan responded

We appriciate your patronage and would like to resolve this issue for you, however at the moment, I am unable to answer this review. I don't know when the vehicle was purchased, how old the warranty is, etc. If you would like to provide additional information about your particular situation, I will be glad to look into the issue. Thank you.

August 25, 2024

Thanks for service in a timely manner. I will definitely be back for future service. More

by Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

I think that everyone was doing great jobs with every one I seen and including my self and friendly!!! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

The dealership was very attentive to what we were looking for.Addressed all options where we can get the best service for what we were looking for. Took time out to explain the contract. More

by Noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dra
August 23, 2024

I absolutely love the staff. Everyone is so kind and willing to help. King and other staff really operate in the SPIRIT OF EXCELLENCE!! More

by susanmcdonald779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DRAGON, VINCE. ALL GET 5 STARS!! , Madison Whisenant
August 23, 2024

Did not expect to almost over $150 durning my service . When I came in for an oil change. More

by mysmith1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lying scott
August 17, 2024

The service was timely and done great. The waiting area was comfortable and clean. I wish there were free snacks available like in the pass. More

by hintonjoannDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

The service was quick and very courteous! Every seemed to have a great attitude with the customers. More

by rasheeda334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name.
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