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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,099 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,099 reviews

October 13, 2024

He took over for Amanda n took care of me when she didn't even let me know that my car was finish. I was left in the waiting area n had to check n see if me car was finish More

by candimason40dnc
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyng Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Serra Nissan responded

We apologize for the confusion with our service communication - we are undergoing a few changes with our service advising staff which may have resulted in this particular issue. Regardless, we will strive to be better for all our customers so that your service is prompt, friendly, and highly communicative!

October 12, 2024

I feel that I was taken advantage of by being told that I needed work done on my car that wasn’t really necessary and charged for a service that wasn’t warranted. More

by pdenises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
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Oct 15, 2024 -

Serra Nissan responded

We are very sorry that your visit with us was not up to your expectations and there was not a clear line of communication during your visit. If you would like to reach out to our team about your experience, we encourage you to call us at 205-856-2544 and ask for our service manager, Dylan. We appreciate your honest feedback and will use it to be better in the future.

October 11, 2024

I had waited 2 hours for oil change Amanda signed me in but kyng took care of me n got me out Amanda never came back to let me know that I was ready I had to come out to see if my car was ready More

by candimason40dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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Oct 12, 2024 -

Serra Nissan responded

We apologize for any lapse in communication with our staff, but we are appreciative of your honest review and still acknowledging the quality of the workmanship. We will take your feedback to heart, striving to provide quicker, more communicative service in the future!

October 09, 2024

Hard Working! Amazing service. Will come back and also recommend to friends & family and also everyone in need of good service. More

by KAMIYAH.KSJ101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 10, 2024 -

Serra Nissan responded

Thank you so much for your great review! We sincerely appreciate your time and your business with us here at Serra Nissan, and love that you got to experience what makes Serra Nissan special! We hope to see you again for any future car needs.

October 08, 2024

Everyone was very helpful, the service was very good and they kept me informed about my car. More

by crue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Oct 09, 2024 -

Serra Nissan responded

Thank you for your great review - we appreciate you choosing Serra Nissan for your service needs! Thank you for your time and your business with us, we hope to see you again in the future for any other vehicle needs!

October 06, 2024

My service at Serra Nissan was great. Amanda always keeps me updated with anything going on with my truck. More

by drewdebter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 07, 2024 -

Serra Nissan responded

Thank you for your great review and for shouting out our awesome team members - Amanda is definitely a gem of the Serra Nissan team! We greatly appreciate you choosing us for your service needs and your time spent with us. We hope to see you again in the future!

October 04, 2024

Amanda was very kind and respectful, she and the technicians in the shop treated my truck with the utmost care. More

by malonemichael36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 04, 2024 -

Serra Nissan responded

Thank you so much for recognizing our awesome service team - we are very grateful you chose Serra Nissan for your car's service needs! Thank you for spending your time with us, we hope to welcome you back in the future for any car needs!

October 04, 2024

Great visit a professional service was exceptional. The area was clean an water was provided. More

by pamcakes080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
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Oct 07, 2024 -

Serra Nissan responded

Thank you so much for your great review - we greatly appreciate you choosing Serra Nissan for your car service! We thank you for the pleasure of your time and your patronage and we look forward to welcoming you back again in the future!

October 04, 2024

I had a good experience and they were all very nice to me. Super helpful! More

by karen0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Oct 07, 2024 -

Serra Nissan responded

This is so wonderful to hear - thank you so much for choosing Serra Nissan for your car service and spending time with us! We greatly appreciate your business and hope you will continue to choose us for future service or sales needs!

October 03, 2024

I got two new vehicles from this dealership thank you all for being so kind. A great team you have in the sales department. More

by crazgirl2006dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Ingram , Amanda Badgwell
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Oct 04, 2024 -

Serra Nissan responded

Thank you so much for a great review - we greatly appreciate that you chose Serra Nissan for your new vehicles! We welcome you to the Serra family, and hope to see you again for any of your future car needs!

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