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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,191 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,191 reviews

April 12, 2025

The service was great and I especially liked Lindsey cooking popcorn it was delicious too More

by howardwells01b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Serra Nissan responded

Thank you for your great review, we are so glad you had a great experience during your service visit! We appreciate your time and business spent with us, and we hope to be able to serve you again for any future service or sales needs you may have!

April 07, 2025

I am always very happy with my service at Sierra Nissan. They are professional people and my car always looks great. More

by edodd2018dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Serra Nissan responded

Thank you for your great feedback, and for being a loyal part of the Serra family! We greatly appreciate your time and business with us, and are very glad you have been able to experience the 5-star service we pride ourselves upon. We look forward to serving you in the future, and hope you will recommend us to any friends or family with vehicle needs!

April 04, 2025

Billy was a grate salesman to work with he was so helpful to make sure I was happy More

by sheila_bozeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Serra Nissan responded

Thank you for shouting out one of our awesome sales professionals, Billy! We are so glad to hear about your great experience, and we congratulate you on your new car! Welcome to the Serra family - we hope to earn your time and business for any future service or sales needs, and we look forward to serving you!

April 03, 2025

Very good service dept. On time appointment and very transparent about my car's maintenance. More

by JIMGRUNDY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Serra Nissan responded

Thank you for your awesome feedback on our service center! We are very glad to hear about your great experience, and we sincerely thank you for trusting our team with your vehicle's service! We hope to serve you again for any future car needs.

April 02, 2025

Bien Todo Perfecto 1 2 3 4 5 6 7 8 9 10 11 12 More

by victor.dominguez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Serra Nissan responded

¡Gracias por su excelente reseña! Agradecemos su tiempo y preferencia, y esperamos poder servirle en el futuro.

April 02, 2025

I set to my appointment and was seen within 5 minutes of arriving. Tech was cordial and gave a good estimate on hours long it would take …no surprises. More

by akilah.l.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Serra Nissan responded

Thank you for a great review, and for your trust in our team for your vehicle's service! We greatly appreciate your time and business, and we hope you will continue to choose Serra Nissan for any of your vehicle needs in the future.

March 29, 2025

I’ve been getting service for over 7 yrs and this was by far the worst experience. When I pulled into the garage everyone was sitting at the desk, but no one greeted me or even had the common courtesy to s More

by nisha1284dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Meeks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Serra Nissan responded

We are very sorry to hear about your recent experience with our service center. We always strive for clear communication and service with our customers, and we appreciate your feedback as we work to continually improve. If you would like to speak with our service manager about your experience, we invite you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

March 29, 2025

The price and the speed I got bar back was great. Ashley kept me updated on the progress of car as it continued thru being fixed More

by samoth56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Serra Nissan responded

Thank you so much for your great review and for trusting our team with your vehicle's service! We are grateful to have served you, and we thank you for your time and your business! We hope you continue to choose Serra Nissan for all of your vehicle needs in the future!

March 28, 2025

The dealership itself was very clean and accommodating. All the staff was friendly and welcoming. More

by janita.e.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Serra Nissan responded

Thank you so much for your wonderful review, and thank you for choosing Serra Nissan! We greatly appreciate your trust in our team, and we are glad to have you as part of the Serra family! We look forward to serving you in the future for all your vehicle needs!

March 28, 2025

Angel was the man I dealt with purchasing my truck. Angel was awesome, honest and a good person. You need more just like him. More

by mriley256
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Serra Nissan responded

Thank you so much for your review, and for recognizing Angel! We are truly glad that you chose Serra Nissan, and we are honored to have earned your time and business! We hope we can continue to serve you for any future service or sales needs for you and your family!

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