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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,225 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,225 reviews

June 18, 2025

The workers fixed our problem quickly & had reasonable price when they discovered a nail in tire-they patched it preventing me from having to buy a new tire More

by Roywillwrite
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Meeks
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Jun 19, 2025 -

Serra Nissan responded

Thank you for a great review regarding your recent service visit! We are very glad to hear about your great experience, and we thank you for your trust in our team here at Serra Nissan. We hope that we can continue to serve you for any future vehicle needs as well!

June 12, 2025

Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dragon Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

June 08, 2025

Everything was done professionally and Ashley was very courteous and kind. Thank you Serra Nissan. More

by HAWKINSC16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Serra Nissan responded

Thank you for your great review highlighting one of our great service advisors! We are grateful to have served you and earned your time and business here at Serra Nissan! We hope that you will continue to choose our team for all your future service or sales needs.

June 03, 2025

My appt was Monday 1:30 PM. The vehicle was towed in for $249 out of pocket plus Allstate Roadside used 3 x total (2 jumps @ my home. No loaner vehicle available for Tuesday VA More

by kdkhanboler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier & Ms. Mary (main phones) were awesome responsive and kind. Professional.
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Jun 05, 2025 -

Serra Nissan responded

We are sorry to hear about your recent service experience. Quality service and communication are top priorities to us, and we would like the opportunity to learn more about your experience. We encourage you to call us at 205-856-2544 and ask for Dylan so we can work towards a resolution.

June 02, 2025

The maintenance guy did a wonderful job with taking care of my Armada and he was very polite. More

by Williamcalhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Serra Nissan responded

Thank you for your excellent review regarding your recent service visit! We greatly appreciate you choosing Serra Nissan and trusting our team with your vehicle's needs, and we're glad to hear everything went well. We look forward to serving you in the future for any further service or sales needs!

May 29, 2025

Everything was great Everyone was polite And respectful And I would recommend to buy from Nissan Thanks More

by Roz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda
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May 30, 2025 -

Serra Nissan responded

Thank you for your great review, Roz! We are so grateful that you chose our team here at Serra Nissan for your new car, and we congratulate you! We hope that we can continue to serve you for any future vehicle needs.

May 27, 2025

The customer service is not on par. The nicest person we dealt with was the lady who followed up after service was not performed due to not being able to duplicate the issue. I would no More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dragon Zheng
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ziggy, Dylan, lady out in service bay.
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May 29, 2025 -

Serra Nissan responded

We are very sorry to hear about your recent experience with our service center. We would like to understand more about your experience and how we can improve, and we encourage you to give us a call at 205-856-2544 so we can work towards a resolution.

May 27, 2025

Respect helpful above and beyond she has the best kinda of patience and will work with you More

by Demontaec164
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hardin
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May 29, 2025 -

Serra Nissan responded

Thank you for such an awesome review highlighting one of our sales professionals! We are very appreciative of your trust in our team for your new car! We hope that you will continue to choose Serra Nissan for any future vehicle needs, and keep us in mind for any family or friends looking for their next ride!

May 25, 2025

Great experience! Serra Nissan service department was professional, knowledgeable and efficient. It was a much better experience than Benton. We will definitely contin More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Serra Nissan responded

Ginger, thank you so much for your glowing review of our service center - it is greatly appreciated! We thank you for choosing our team for your vehicle's service, as well as allowing us to earn your time and business. We look forward to serving you in the future for any service or sales needs!

May 25, 2025

They were very good and professional and it didn't take a very long time for my services . More

by MBGOUSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Serra Nissan responded

Thank you for your great review about your recent service visit! We are very glad to have served you, and we thank you for your trust in our team for your vehicle's service needs. We hope we can continue to serve you in the future as well!

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