
Serra Mazda Akron
Akron, OH

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The agent with whom we dealt was Ken Maurer. He was very knowledgeable, personable,friendly, and spoke well. We liked that he was not a "high-pressure" salesman. He was also very mannerly and introduced u knowledgeable, personable,friendly, and spoke well. We liked that he was not a "high-pressure" salesman. He was also very mannerly and introduced us to other employees at the dealership. When we picked up our new car, he explained how to connect our cell phones with the bluetooth technology and even connected our phones for us. Another of the employees we encountered was Mark Martina who took care of the 0% financing. He, too, was a pleasure to work with. Overall, our experience of buying our Mazda CX-9 was great/ More
Purchased a new Mazda 3...The transaction was absolutely seamless. Dave Sommerville is a real professional and offers the ultimate in customer satisfaction.Adam assisted with vehicle explaination while Dave seamless. Dave Sommerville is a real professional and offers the ultimate in customer satisfaction.Adam assisted with vehicle explaination while Dave was busy.I would recommend Park Mazda without any reservation. More
I was very impressed with Julie's response to my e-mail RFQ. She was quick and efficient in her responses and was available at the dealership when we visited. Moe and Mark were quick and efficient in pro RFQ. She was quick and efficient in her responses and was available at the dealership when we visited. Moe and Mark were quick and efficient in processing our sale in a friendly and efficient manner. More
Adam and Mark were very friendly, informative and walked us every step through the process. Upon receiving the auto, Adam explained every thing about the car. Warranties, etc. us every step through the process. Upon receiving the auto, Adam explained every thing about the car. Warranties, etc. More
Overall experience - good - Although we were told the car would be detailed and when we picked up - the car was dirty ! { still had dog hair, papers, trash } in the car .. Very unhappy to receive a new car d would be detailed and when we picked up - the car was dirty ! { still had dog hair, papers, trash } in the car .. Very unhappy to receive a new car dirty .. More
This was the best car buying experience my husband and I have ever experienced. We will recommend anyone to give them a try. I spent the whole day with Dave Summerville and he was great with answering quest have ever experienced. We will recommend anyone to give them a try. I spent the whole day with Dave Summerville and he was great with answering questions I had. Thank you! More
This was a second car deal there with the same salesman. He worked to get me the deal I wanted. Also, of course, the 2011 Mazda MX-5 is a great car, the second one I have had. The car was prepped and read He worked to get me the deal I wanted. Also, of course, the 2011 Mazda MX-5 is a great car, the second one I have had. The car was prepped and ready to go when I required it. I would return to this dealership again. More
I wanted to trade in my 2004 Velocity Red Mazda 3 with a moonroof, for a 2011 Velocity Red Mazda 3 with a moonroof. Looked on the internet & found the least expensive one within 50 miles, and went to Park moonroof, for a 2011 Velocity Red Mazda 3 with a moonroof. Looked on the internet & found the least expensive one within 50 miles, and went to Park Mazda in Akron (approx 45 minute drive). Arrived at 3 pm, took a test drive, negotiated trade in, received a fair offer, 0% financing and $500.00 Mazda loyalty discount. Signed papers, made a down payment and drove home with my new car at 6 pm. Very smooth transaction. Love the new car! More
We couldn't ask for a better saleperson! Dave made the transaction easy. He was very informative too. Never have we had a saleperson spend so much time explaining the features on the car. By far this is t transaction easy. He was very informative too. Never have we had a saleperson spend so much time explaining the features on the car. By far this is the best expeirence we ever had at a car dealership. Thank you for everything! -Scott & Shawna Eckstein More
The people at Park Mazda are great! Always polite, professional and personable. Very easy to work with throughout the purchase and delivery process. I have purchased four cars from Park Mazda in the professional and personable. Very easy to work with throughout the purchase and delivery process. I have purchased four cars from Park Mazda in the past seven years and a dozen from the Park Auto Group over the past 25 years - consistently a very fair deal and positive sales and service experience. More