It was excellent. Austin was very friendly, helpful, and determined to do whatever it took to get me into the vehicle I wanted. He was kind, thoughtful, and not overly pushy like many other salespeople. I’ll definitely recommend Austin to anyone interested in purchasing a Mazda.

Great service and very customer service oriented. Will continue to get our vehicle serviced by Serra

Paul is straightforward, non pressure salesperson. Easy to work with and to learn about Mazda’s with. I have purchased 4 cars from Paul and 5 total from Serra. Always feels like I am treated like and intelligent human and I have always felt I was treated fairly and give a great deal. Purchasing is a breeze at Serra and enjoyable when working with Paul. I recommend them all the time and those I have referred and have the exact same experience.

Just wanted to add my compliments about the staff of Serra Mazda in Akron. They made my purchase of a Miata RF extremely smooth throughout all phases of the transaction, from initial communication to picking up the vehicle. Adam Dungan was an excellent client advisor, quickly understanding my situation and adjusting the deal as necessary to get to an agreeable price. Christine Kicos in finance had a similar customer focused approach and made the process extremely smooth. Serra Mazda truly sets an exemplary standard for how a dealership should work with their customers to meet their needs and provide customized solutions.

My issue was diagnosed in a timely manner and repairs made same day. One part was not available. It came in in just a few days and its replacement took only 30 minutes. My Subaru Forester was returned to me washed and swept

You can spend less if you need to and you can waste money getting unnecessary work done at a great price too. These guys do what is required to make your car last a long time at a fair price. Free car wash too. I always enjoy my visit. Can't wait for the expansion.