Serra Mazda Akron
Akron, OH
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Consistent high quality service! I have been servicing my 2 Mazdas at Park Mazda since we got them, in 2010 and 2012. The friendliness and quality of work has always been exceptional I have been servicing my 2 Mazdas at Park Mazda since we got them, in 2010 and 2012. The friendliness and quality of work has always been exceptional. For the last year we have been working with Jeff Critchfield on nearly all of our visits. Jeff is very customer service oriented and always keeps us up to date on the status of the work being performed. Unlike some other places we've used in the past, neither Jeff nor anyone else at Park has tried to push extra services when they are not needed. More
Finally a dealership with customer focus I needed a fuel efficient car that was nothing special, cheap as possible, but new (wanted a warranty and all that), my first interest was a Chevy Spa I needed a fuel efficient car that was nothing special, cheap as possible, but new (wanted a warranty and all that), my first interest was a Chevy Spark. I test drove one, things seemed good, then financing fell through - they could not get the payment where I needed it. Enter Mr. James Pfabe, and Park Mazda. I never considered Mazda, as while I feel they are good build quality, always assumed they would be out of my price range, especially for what I needed the car for (to and from work, with minimal cost). However - I ended up with a Mazda 2, which, after driving for a couple of weeks now - I absolutely love, and would have regretted the Spark had I bought it, then test drove the Mazda 2. James Pfabe was my sales person, and his passion for cars, as well as his no-nonsense approach about pricing settled it for me - this was not only the car, but this is where I was going to get it. I am a pretty busy guy, however James accommodated that and and literally completed almost 100% of the process over the phone and the internet. I did not see him until he arrived at my door, with my new car, and then I drove it back to the dealership to complete the process. James even offered a way for me to save even more money, by locating a brand new 2013 (As opposed to a 2014) that had been marked down - tempting, but I do not want to drive manual. But the fact that he offered it, looked into it, estimated the payment, and called me with the estimates and the MPG - it is clear he always kept my wants/needs in mind. The guy I worked with in finance was amazing as well, and very fast. I cannot recall his name however. Given the surprising affordability, and the extremely prompt and awesome service I had - I would highly recommend this dealership and James.My end result was: a car that not only works and serves its purpose, but I am actually loving this car, even though I am not a "Car guy". This sales guy was great - he could tell you really anything about a car and is very knowledgeable, but is not pushy - he basically put a great deal together and it spoke for itself. Again, highly recommended. More
I was very satisfied our recent experience with Park Mazda. Our salesman, Rick Waddell, was great, no pressure and not your stereotypical car salesman. We got a great deal on a great car and were treate Mazda. Our salesman, Rick Waddell, was great, no pressure and not your stereotypical car salesman. We got a great deal on a great car and were treated great by everyone at Park Mazda. More
I recently purchased a Mazda CX5 from Park Mazda. I am pleased to give a 5 star rating to Paul Burke my sale representative. He did a outstanding job assisting me with my purchase of a 2014 Mazda CX 5. I' pleased to give a 5 star rating to Paul Burke my sale representative. He did a outstanding job assisting me with my purchase of a 2014 Mazda CX 5. I'm very pleased with my Mazda. I recommend if your looking to purchase a new or used car you look up Paul Burke at Park Auto Group. More
My experience in purchasing a new vehicle from Park Subaru was a very good. Both Casey Glockner and Adam Helwig (Sales) were very helpful throughout the entire process. I would not hesitate in recomm Subaru was a very good. Both Casey Glockner and Adam Helwig (Sales) were very helpful throughout the entire process. I would not hesitate in recommending this sales team and dealership when purchasing a new vehicle. More
This dealer worked with me through e-mails. It was great for me since I am so busy. When I reached my purchase priced, I signed and drove home. It was a great experience. Thank You! Ali and Casey for me since I am so busy. When I reached my purchase priced, I signed and drove home. It was a great experience. Thank You! Ali and Casey More
I was expecting to walk into this dealership and be pushed into something I wasn't comfortable. It ended up being the complete opposite, Dave Somerville helped me out and go me into the car I wanted. I pushed into something I wasn't comfortable. It ended up being the complete opposite, Dave Somerville helped me out and go me into the car I wanted. I never felt pressured. More
I just recently purchased a Honda Odyssey from Mark Wolvington at Park and I have to say, my entire experience here was extremely pleasant. My salesman was very professional and very down-to-earth. T Wolvington at Park and I have to say, my entire experience here was extremely pleasant. My salesman was very professional and very down-to-earth. The dealership is super clean and everyone is very accommodating!! No high pressure sales people.... and their prices are hard to beat. Park Mazda has my future business and I highly recommend them!! Thanks again Mark... looking forward to our next purchase later down the road!! Sincerely... Aisling Cadmus More
THIS DEALERSHIP ROCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I would defiantly recommend it to friends n family!!Dejan was very helpful with all my fathers questions. HE was very knowledgeable. would defiantly recommend it to friends n family!!Dejan was very helpful with all my fathers questions. HE was very knowledgeable. More
I was skeptical about getting a Mazda but this is a great place to change your mind. the price was negotiated to what we wanted, no surprises no nothing.. Our salesman was so well mannered and seemed to show place to change your mind. the price was negotiated to what we wanted, no surprises no nothing.. Our salesman was so well mannered and seemed to show empathy for our situation. We really appreciated the help seeing as I'm no expert in the car department and neither is my husband! Highly recommend going here. Awesome experience! More