Serra Mazda Akron
Akron, OH
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Showing 80 reviews
Extra mile service Everybody I worked with at Park Mazda was polite, enthusiastic, efficient and pleasant to work with. Dave Somerville and his team made the car buying Everybody I worked with at Park Mazda was polite, enthusiastic, efficient and pleasant to work with. Dave Somerville and his team made the car buying experience a breeze. I am very happy to be driving a new 2015 Mazda3 5-door S Grand Touring and the process to get me behind the wheel is greatly appreciated! More
Great experience Always get great service and friendliness at Park Mazda! This is the second time I have had a service with Jeff Critchfield and he is always friendly Always get great service and friendliness at Park Mazda! This is the second time I have had a service with Jeff Critchfield and he is always friendly and helpful! Keep up the great work guys! More
Great Place I would definitely recommend Park Mazda to anyone who needs a good car. Rick Waddell helped us find the right one, and treated us well. If you are in I would definitely recommend Park Mazda to anyone who needs a good car. Rick Waddell helped us find the right one, and treated us well. If you are in need of a good car, without the pushy dealer, Rick would be the guy you'd want! More
Good service always! I have only taken my car to Park since I purchased it except for tires. Very happy and they wash the car too. The last visit was an oil change and the I have only taken my car to Park since I purchased it except for tires. Very happy and they wash the car too. The last visit was an oil change and they did not try to push other work. More
Great cars and excellent sales folks We have recently purchased our second Mazda from Park Mazda and I would base much of the reason for our choice on the excellent salesperson they have We have recently purchased our second Mazda from Park Mazda and I would base much of the reason for our choice on the excellent salesperson they have in Ms. Casey Glockner. We are now a two Mazda family: a 2013 Mazda CX5 and a new 2015 Mazda3 5-door Grand Touring. The cars are terrific with the Mazda3 having that Zoom-Zoom Mazda feel. But it has been the wonderful courtesy, help and support that Casey has shown and provided that truly made a difference as to where we decided to purchase our cars. I would highly recommend that if you stop into Park Mazda that you ask to meet with her. I am sure that you will find the experience to be far better than any dealings you have had with other salespersons. More
Mazda Service I had my CX-9 in last week to be serviced. Justin Park took care of me and I could not be more pleased. Everyone you encounter at the Park Auto Group I had my CX-9 in last week to be serviced. Justin Park took care of me and I could not be more pleased. Everyone you encounter at the Park Auto Group are friendly and helpful. It is no wonder Park stands in a class of their own! Great experience. Thanks so much. Cathy Clark More
Dave Fischer Review I drove 52 miles one way, because I am not always satsified with my closest Mazda dealer. The beginning of my visit went well. Then it quickly went do I drove 52 miles one way, because I am not always satsified with my closest Mazda dealer. The beginning of my visit went well. Then it quickly went down hill from there. I had ordered a part and even checked the day before my service to see that it had arrived. It had. After I arrived and stood around for a few minutes without being acknowledged, Dave came out and asked me if I were being helped. At the end of the visit and with me being very vocal and displeased, Dave worked with me and made it right. Just goes to show you that a Dealership of bad apples can have one good one! Thanks, Dave! More
Terrific Service and Staff I would just like to say Ben Boggs and his service team did an exceptional job! Friendly and knowledgable staff, always kept me in the loop. Will be I would just like to say Ben Boggs and his service team did an exceptional job! Friendly and knowledgable staff, always kept me in the loop. Will be recommending their service to others as well as continue to go there myself. Superb! More
Great Customer Service Staff The Customer Service Staff at Park Mazda is an exceptional team. Couldn't ask for a more friendly, accommodating and fair service center. Ben, has b The Customer Service Staff at Park Mazda is an exceptional team. Couldn't ask for a more friendly, accommodating and fair service center. Ben, has been remarkable throughout a problematic engine experience, from scheduling appointments, coordinating warranty coverages, communicating cost, to having loaner vehicles available and ready upon your arrival, to not extend your wait times. Ben and the rest of the team are easily accessible, either by phone or email.. Kudos!!! to Ben, Mark and Jeff Customer Service Center at Park Mazda Akron More
Consistent high quality service! I have been servicing my 2 Mazdas at Park Mazda since we got them, in 2010 and 2012. The friendliness and quality of work has always been exceptional I have been servicing my 2 Mazdas at Park Mazda since we got them, in 2010 and 2012. The friendliness and quality of work has always been exceptional. For the last year we have been working with Jeff Critchfield on nearly all of our visits. Jeff is very customer service oriented and always keeps us up to date on the status of the work being performed. Unlike some other places we've used in the past, neither Jeff nor anyone else at Park has tried to push extra services when they are not needed. More