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Serra Mazda Akron

Akron, OH

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80 Reviews

3363 S. Arlington Rd.

Akron, OH

44312

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Showing 80 reviews

November 28, 2024

Paul is straightforward, non pressure salesperson. Easy to work with and to learn about Mazda’s with. I have purchased 4 cars from Paul and 5 total from Serra. Always feels like I am treated like a More

by langworthy22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Burke and Larry
October 26, 2022

Just wanted to add my compliments about the staff of Serra Mazda in Akron. They made my purchase of a Miata RF extremely smooth throughout all phases of the transaction, from initial communication to pi More

by zaxxon25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dungan, Christine Kicos
September 01, 2022

My issue was diagnosed in a timely manner and repairs made same day. One part was not available. It came in in just a few days and its replacement took only 30 minutes. My Subaru Forester was returned t More

by RevBert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt was relaxed and easy to work with
April 04, 2015

Did not take responsibility For the past year I have made several mentions of our CX-7 battery dying after 3/4 days of not driving it. I was told everything was fine. They finall More

by nateklaiber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
March 29, 2015

Mazda 3 Service Didn't fix all the problems that needed repaired. Steering wheel has very strong vibration over 55-60 mph and it still is there. A short test ride on More

by zachjand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Contessa
February 03, 2015

Great work at a fair price You can spend less if you need to and you can waste money getting unnecessary work done at a great price too. These guys do what is required to make y More

by imatec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff
January 30, 2015

Very friendly, always great experience I bout my car in September, Mazda CX-5, from Dejan, he was very attentive, patient, friendly and made himself available whenever I had questions. I br More

by jwatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejan, Mark, Jeff
January 06, 2015

Car returned with less than 1/4 tank of gas I recently had my Mazda 3 repaired at Park Mazda. The service associate was very nice and answered all of my questions and worked around my schedule ( More

by teddyiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
January 03, 2015

Great buying and follow-up experience I presented myself on the lot to "look around" and asked for a woman representative -- they went and got Fran Kinion for me. We discussed what I was l More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Kinion
December 21, 2014

Great Car Buying Experience I purchased a Mazda3 from Park Mazda in December of 2014. I worked with Rick Waddell and it was a great buying experience. I was satisfied with my dea More

by ZoomZoom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Waddell
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