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Serra Honda O'Fallon

O'Fallon, IL

Overview
Employees
Reviews
Vehicles
4.9
340 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 340 reviews

April 04, 2026

Nic was great to work with. He didn’t run me around or try to play games with pricing. He was clear, transparent and exactly what I want in a salesman. More

by acripe990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

Serra Honda O'Fallon responded

Thank you for your feedback! I’m happy to hear that Nic provided you with a great experience at Serra Honda O'Fallon. Transparency and clarity are key to us, and it sounds like Nic delivered just that. We appreciate your support and look forward to assisting you again! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 04, 2026

Awesome customer service, best car shopping experience, Wes was very knowledgeable and very easy to work with. More

by giovana_morales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Giovana! I'm thrilled to hear that you had an awesome car shopping experience at Serra Honda O'Fallon. Wes is indeed a valuable member of the team, and I'm glad he was able to assist you with his knowledge and expertise. I appreciate your kind words, and we hope to see you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 28, 2026

Great service from the sales team. Appreciate the ease of purchase and availability to test drive multiple vehicles. More

by awodom94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I’m delighted to hear that you had a great experience with me at Serra Honda O'Fallon. It's fantastic that you enjoyed the ease of purchase and had the opportunity to test drive multiple vehicles. I appreciate your feedback and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 27, 2026

I can’t thank Jose and the team at Serra Honda enough! Jose is kind, patient, and will answer any questions you have. He’s not a typical car salesman who’s pushy with sales tactics that have you regrettin More

by Kateagnew90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your kind words, Kate! I’m thrilled to hear that you had such a positive experience with Jose and our team at Serra Honda O'Fallon. We pride ourselves on providing a relaxed and welcoming atmosphere, and it's wonderful to know that Jose was able to assist you without any pressure. We appreciate your loyalty and look forward to helping you again in the future. Thanks for choosing Serra Honda! Mike Cullum Service Director mike.cullum@serrahondaofallon.com 618-206-2150

March 21, 2026

He did a wonderful job! I would recommend him! He was very helpful and smart. More

by aliciahiller24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Alicia! I’m thrilled to hear about your positive experience at Serra Honda O'Fallon. Your recommendation means a lot to us, and we appreciate your kind words about our work. We look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 19, 2026

We just bought our third vehicle from Jose and are extremely happy as usual. Jose, Sal, Jill and I'm sorry I dont remember the service man's name but all were very courteous, knowledgeable and patien More

by debbievenable5269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill
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Mar 19, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words, Debbie! I’m thrilled to hear that you are extremely happy with your third vehicle purchase at Serra Honda O'Fallon. It's wonderful to know that Jose, Sal, and Jill provided you with such courteous and knowledgeable service. I truly appreciate your recommendation, and our team looks forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 15, 2026

Jose is the nicest and most polite sales person I've ever encountered. He goes out of his way to help you and make the purchase process pleasant and stress free. More

by ronniek1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words, Ronnie! I’m thrilled to hear that you had a positive experience with Jose at Serra Honda O'Fallon. We strive to make the purchasing process as pleasant and stress-free as possible. We appreciate your feedback and hope to see you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 14, 2026

Jose is a gem of a guy to work with. I was here getting a recall fixed and he approached me and it has been nothing but great since meeting him. He kept in contact with the inventory tha More

by Darla Nemsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Serra Honda O'Fallon responded

Darla, thank you so much for your kind words! I'm excited to hear that Jose made your experience so enjoyable and that you're considering another Honda with us at Serra Honda O'Fallon. I'm proud to have customers like you who appreciate the quality of our vehicles, especially the Honda CR-V. We look forward to assisting you again and helping you with your next purchase! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

Mar 15, 2026 -

Darla Nemsky responded

Best buying experience ever. I worked as a car salesman myself and these guys are nothing but honest. I had an amount that I wanted for my trade and they were $500 short if that target but they came up and gave me what I expected for my trade in. Another crv. Drive out of there today in a new crv. Love the ride and the features. Loved the experience at Serra Honda.!

March 13, 2026

Nice experience, friendly people make the buy very easy,. Fast and easy best experience ever More

by danielooa26
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Daniel! I’m happy to hear that you had a nice experience at Serra Honda O'Fallon and found our team friendly and helpful. Making the buying process easy and enjoyable is our top priority. I appreciate your feedback, and we look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

March 10, 2026

Ezzard was excellent to deal with! He was very kind and courteous. Thank you so much! More

by Cindy Scheibel
Recommend Dealer
Yes
Employees Worked With
Ezzard Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Serra Honda O'Fallon responded

Thank you, Cindy! I truly appreciate your positive feedback about your experience with Ezzard at Serra Honda O'Fallon. I am glad to hear that you found him kind and courteous. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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