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Serra Honda O'Fallon

O'Fallon, IL

Overview
Employees
Reviews
Vehicles
4.9
351 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 351 reviews

May 20, 2026

Was very happy with how fast and professional they were. I would highly recommended this dealership and especially Wes Hindi. More

by Fryerfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I’m thrilled to hear that you were happy with the fast and professional service you received at Serra Honda O'Fallon. I appreciate your recommendation and am glad to know that Wes made a positive impact on your experience. Hope to see you again soon! Mike Cullum Service Director mike.cullum@serrahondaofallon.com 618-206-2150

May 02, 2026

Jose was very attentive to our wants and needs He was a great help in making selection More

by bamartin947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words! I’m thrilled to hear that Jose was attentive to your needs and helped you with your selection. At Serra Honda O'Fallon, we strive to provide excellent service, and your feedback is greatly appreciated. Our team hopes to see you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 30, 2026

Ezzard was the best car salesman I have ever had. I highly recommend him. He answered all my questions and was very flexible with my availability. More

by JennS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezzard Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Serra Honda O'Fallon responded

Thank you, Jenn! I truly appreciate your kind words about Ezzard and your positive experience at Serra Honda O'Fallon. I'm glad to hear that he was able to assist you and accommodate your needs. We look forward to seeing you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 27, 2026

Jose was wonderful. He explored all options for us. The entire sales process was smooth and expeditious. Thank you Jose and Serra Honda! More

by hood25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Serra Honda O'Fallon responded

Thank you for your kind words! I’m thrilled to hear that Jose provided you with excellent service and made your sales process smooth. At Serra Honda O'Fallon, we strive to explore all options for our customers. I appreciate your feedback, and we look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 25, 2026

An excellent buying experience! Wes was great to work with, very personable, knowledgeable, patient, and not pushy. Wes is definitely an asset to Serra Honda. More

by pmw
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent buying experience with Wes at Serra Honda O'Fallon. His personable and knowledgeable approach truly makes a difference. We appreciate your feedback and look forward to seeing you again soon! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 23, 2026

Everything was fantastic. Jose was great to work with and helped me find just what I was looking for. Th see rest of the team made my car buying experience outstanding!! More

by Joe M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Serra Honda O'Fallon responded

Thank you, Joe! I’m thrilled to hear that you had a fantastic experience at Serra Honda O'Fallon. It's great to know that Jose was able to assist you in finding exactly what you were looking for. I appreciate your kind words, and we hope to see you again soon for any future needs! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 22, 2026

We have owned numerous Hondas over the years and found Jose at Serra Honda Dealership! What a find!!! He was cordial, patient and professional! Love our new 2026 Pilot Touring and the compassionate te More

by Tally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Apr 23, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review, Tally! I’m thrilled to hear that you had such a positive experience with Jose and our team at Serra Honda O'Fallon. It's great to know that you're loving your new 2026 Honda Pilot Touring! I appreciate your kind words about Kyle as well. We look forward to assisting you again in the future, and thank you for being a part of the Serra Honda family! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

April 18, 2026

As a family,we have purchased numerous cars in the past few years. This was the best customer service we have received. Jason was pleasant to work with and very knowledgeable.i an very satisfied with this More

by valentineaimee907
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your wonderful review, Aimee! I'm thrilled to hear that you and your family had a great experience at Serra Honda O'Fallon and that Jason was able to assist you with his knowledge and pleasant demeanor. I truly appreciate your kind words and your support. We look forward to serving you again in the future! Mike Cullum Service Director mike.cullum@serrahondaofallon.com 618-206-2150

April 16, 2026

This dealership has taken care of me for years and has always provided great service. It was a pleasure to work with Jose. He made the process quick and easy. He was patient with me and answered all my qu More

by Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Serra Honda O'Fallon responded

Thank you for the wonderful review, Russell! I am thrilled to hear that you’ve had such a positive experience with me at Serra Honda O'Fallon over the years. It's great to know that we provided you with quick and easy service and went above and beyond to assist you. I appreciate your trust in us, and we look forward to seeing you again for your future needs! Mike Cullum Service Director mike.cullum@serrahondaofallon.com 618-206-2150

April 08, 2026

Just purchased our second vehicle from José. This guy is a true professional! Never felt pressured. Listens to our needs and shows us options that might work for us, including possibilities we h More

by stevebilzing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2026 -

Serra Honda O'Fallon responded

Thank you so much for your review, Steve! I'm glad to hear that you and your wife had a great experience with José at Serra Honda O'Fallon. It's great to know that he provided you with the professional service and options that suited your needs without any pressure. We appreciate your recommendation and look forward to assisting you with your future vehicle needs. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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