Serra Ford Rochester Hills

Bob was very knowledgeable, helpful and personable. He was able to get the car I wanted in the time frame that worked best for me. was able to get the car I wanted in the time frame that worked best for me. More

Hello. I had the best possible experience buying my car through Huntington Ford. They didn't give me run around and didn't treat my different because I am a woman. Greg was very caring and considerate through Huntington Ford. They didn't give me run around and didn't treat my different because I am a woman. Greg was very caring and considerate towards me before coming out to see the car, during the visit and after. I have had to call him a couple of times since buying my 2011 Escape and he really does help me out. I would recommend this dealer to anyone who is interested in buying a vehicle. He went out of his way to give me a great deal and was able to keep my payments low and my interest rate low also. Even with no money down, it was easy to work with them. I love my new vehicle ( new to me), it is mine, in my name, and I pay the bill. Gregg totally understood that. Sincerely, Mrs. Renee' Bishop p.s I found this dealership on cargurus.com. I was looking for a certain year and color for an Escape. No other dealership in my area could help. :) More

I had no compelling reason to give up my previous car, but I had some equity & wanted to explore my options. Upon entering the Huntington Ford Dealership, I was immediately greeted by Tonya & was offered but I had some equity & wanted to explore my options. Upon entering the Huntington Ford Dealership, I was immediately greeted by Tonya & was offered to test drive a few new cars. While I was driving, she had my previous car inspected for a trade in value so that when I was done test driving, we were ready to talk numbers. I am college student, so I made it clear that I had a budget to work with. Tonya had absolutely no problem working with me and Eric, the service manager, to get a deal on a brand new Ford Focus, and I am actually saving money monthly because of the excellent gas mileage! Tonya introduced me to some employees who I may be working with in the future for oil changes and such, and everyone was so friendly. I felt very accommodated and pleased with the entire experience. Tonya also ensured I was completely comfortable with the new Ford Sync technology, and with every other feature in the car. She was very patient while I familiarized myself with the car. I highly recommend Huntington Ford to anyone, no matter the budget. The dealership itself is kept very clean and accommodating, and the people are incredibly kind and inviting. More

Great place to get a car. Everyone that helped me was extremely friendly and made getting a new car a pleasurable experience. I will come back again. extremely friendly and made getting a new car a pleasurable experience. I will come back again. More

Excellent customer service and care, very responsive with attention to detail. I have purchased a new Ford and a Certified Pre Owned and both were handled exceptionally well. attention to detail. I have purchased a new Ford and a Certified Pre Owned and both were handled exceptionally well. More

Great place. They got me in and out as fast as possible. Good deal on my trade. Love my car. Gary was a great help. Good deal on my trade. Love my car. Gary was a great help. More

Shawn dialed into my price range without sacrificing the options I needed/desired. Huntington had the vehicle i wanted in the color I wanted in stock on their lot (always a plus). Consultation was professio options I needed/desired. Huntington had the vehicle i wanted in the color I wanted in stock on their lot (always a plus). Consultation was professional and knowledgeable regarding lease options. They catered to my kids so I could close the deal with little distraction. They took my current vehicle off my hands and I drove away in my new Ford Explorer in a couple hours time. It was a really good experience and I will be back! More

Back in 2010 I filled out an internet form requesting information on the new F-150 that had been introduced in 2009. I had been a "chevy" guy for 15 years but found the Silverado lacking in some of the l information on the new F-150 that had been introduced in 2009. I had been a "chevy" guy for 15 years but found the Silverado lacking in some of the luxury features that I desired. Both my wife and I were reluctant to go back to Huntington Ford as we had had several less than positive experiences with them in the mid 90's. My wife was due for a new vehicle as well. Within 30 minutes (maybe less) of Anastasia receiving my inquire she had tracked me down and invited me up to the show room to look over Ford's new product line. We had been looking at the 2010 Chevy Malibu LTZ but quickly liked the Fusion. Anastasia not only new a great deal of information on the Ford product but was able to offer us a fairly unbiased comparison between the Fusion and the Malibu. There was no pressure from her at all to make a quick decision. We drove both vehicles. The fact of the matter was simple. I felt 5 years older in the Malibu and 5 years younger in the Fusion. We explained our former misgivings of the dealership. Anastasia assured us that the dealership had changed and was more customer focused. We were introduced to several of the managers and found them to be sincerely interested in our business. One of Anastasia's several strong skills is that of followup. Besides the usual pre-written letters that we received from Huntington/ Ford we received several phone calls and emails from Anastasia simply asking if there was anything else she could do to assist us with the enjoyment of our new Fusion. She is always polite and professional, yet a lot of fun to work with. Over the next several months I would hear from Anastasia as she was quite interested in making me a Ford Truck guy! I have to be honest, it doesn't hurt when the product being sold is superior! In early 2011 I ordered my Silver Ingot F-150 Platinum It took several months to be built (pretty popular truck) but Anastasia kept me well informed of the build date and subsequent delivery date. Anastasia took care of ordering the cap for the bed, having it painted to match the vehicle's color, installing several after-market items as well as taking care of the lease on my Chevy Silverado. At delivery time, there were NO surprises. Everything was installed as requested. I continue to drive the F-150 today and I'm quite anxious to drive the new Atlas in 2014. In late 2012 we leased an Escape for my son. In June of this year we traded in the 2010 Fusion for a 2013 Fusion Hybrid. Once again, it was a complete joy to process the sale with Anastasia. We have nothing but great things to say about her as a representative of Ford and Huntington. With respect to the service area. Absolutely NO complaints. We have had no trouble having the necessary maintenance performed on all of the vehicles. They are timely with the work and we have not had to take any of the three vehicles back for the same thing, other than regular scheduled maintenance. The service people are very friendly, they are attentive to any "special requests" that we have made and we receive a personal review of the work that was being performed. I'm going to assume that somewhere along the way between the 90's and now that management realized there needed to be a change. I must say that both my wife and I (and my son) are extremely satisfied with Huntington Ford. If you're in the market for a new vehicle, include this dealership in your choice (s) of places to visit and by all means ask for Anastasia, tell her Reed sent you!!! More

I have been doing business with Huntington ford for over 20 years. I have bought three cars from them and they are the only one who services them. The customer service is nothing but outstanding. I would h 20 years. I have bought three cars from them and they are the only one who services them. The customer service is nothing but outstanding. I would highly recommend them to all. More

I visited Huntington Ford during closing hours and walked the lot and found a truck i really liked. I went inside the next day when they were open and within seconds I was greeted by Tonya Murray. From that the lot and found a truck i really liked. I went inside the next day when they were open and within seconds I was greeted by Tonya Murray. From that moment on she was very helpful in a professional way but still in a way that made me feel like she cared about this being a pleasant experience for me. I leased the truck I wanted and it was effortless from my standpoint. Tonya helped me sort out all the new gadgets I wasn't used to and made it seamless as far as trading in my Jeep. I would very much rate the professionals of Huntington Ford very high... she introduced me to a few... Thanks a bunch. More