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Serra Ford Rochester Hills
Rochester Hills, MI
1,502 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,502 reviews
Verified Customer
October 15, 2026
Someone is there to help you soon as you enter the door. Everyone is friendly and does everything they can to make your Serra Ford experience memorable. The new building is state-of-the-art. Everyone is friendly and does everything they can to make your Serra Ford experience memorable. The new building is state-of-the-art. More
by Terry B
Employees Worked With
Other Employees :
Leka Gjokaj-Sales Manager, Kevin Koleci-Sales Consultant, 5 Stars each
October 13, 2026
The best thing about this dealership is the people. Everyone I encountered approached with kindness and a smile. My sales professional Emily, was very pleasant to work with. Her level of knowledge and Everyone I encountered approached with kindness and a smile. My sales professional Emily, was very pleasant to work with. Her level of knowledge and professionalism was only exceeded by her desire to be helpful and customer oriented. She explained everything thoroughly and was never pushy. She made sure my questions were answered and even took the extra time to walk me through the FordPass app in detail. Her technology skillset and overall sales approach were much appreciated. James and Norman were also very helpful, knowledgeable and easy to work with. The entire team of Emily, James and Norman was impressive. I will recommend them without hesitation. More
by Smsavage
October 09, 2026
I have been giving them my business for more than 9yrs. They were very helpful and kind. They were very helpful and kind. More
by delher74
October 05, 2026
Very clean very nice very polite service I loved Bailey. She got me the best car. She got me the best car. More
by debbiepletzke
Employees Worked With
October 04, 2026
From the moment I walked in, I was greeted with friendly and helpful people. It was a pleasure to be there. and helpful people. It was a pleasure to be there. More
by glennjforster
September 25, 2026
Nick was very professional and I feel I got a great deal. He returned every phone call and was great getting my second key after the sale. I would highly recommend him and his sales manager. They have a grea He returned every phone call and was great getting my second key after the sale. I would highly recommend him and his sales manager. They have a great team at Serra Ford More
by veego1959
Employees Worked With
September 24, 2026
I've been giving them my business for more than 10 years. . The people that work at the rochester location are very helpful and friendly.. . The people that work at the rochester location are very helpful and friendly.. More
by Smrfet
September 24, 2026
Michele is outstanding. Professional, non pushy, addressed all my questions and needs. Would only do business with her, the entire dealership to include the general manager, Professional, non pushy, addressed all my questions and needs. Would only do business with her, the entire dealership to include the general manager, the used car manager for my trade-in, and the financing manager were outstanding to work with. I was treated with respect and dignity throughout the entire process. There were no games, just business. 10 out of 10 More
by Rolly
Employees Worked With
September 21, 2026
We purchased our third vehicle in five years from Bailey M. She’s a pro! M. She’s a pro! More
by T
Employees Worked With
