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Serra Ford Rochester Hills
Rochester Hills, MI
1,461 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,461 reviews
April 04, 2026
Jacob Berger was extremely helpful, patiently answering each question and offering great information. Thank you, Jacob. each question and offering great information. Thank you, Jacob. More
by rrmires
April 04, 2026
I can't even begin to describe how easy purchasing my new vehicle was for me and my wife. Bailey was everything and then some. She made this experience better than I could have ever imagined. Thanks for all vehicle was for me and my wife. Bailey was everything and then some. She made this experience better than I could have ever imagined. Thanks for all your assistance with this. More
by Frank Neumann
April 02, 2026
Definitely don’t recommend sold me a vehicle with a bad transmission and they knew it transmission and they knew it More
by stevenshepizon
Employees Worked With
March 31, 2026
Extremely satisfied with the entire experience I had visiting (for the first time) Serra Ford Rochester Hills. I searched for the vehicle online, contacted the dealership, made an appointment and purcha visiting (for the first time) Serra Ford Rochester Hills. I searched for the vehicle online, contacted the dealership, made an appointment and purchased the vehicle. Because of a Title delay, I had to wait for it to get to the dealership. When it arrived days later, I was able to close on the Ford Edge Titanium. The sales rep, Brandon W, was excellent from start to finish. Fantastic communication during the entire process. After I said I wanted this Edge, Brandon took extreme care not to have the SUV mistakenly sold by another rep. He even went as far as tagging it with a sign saying that this Edge was not for sale anymore. I highly recommend this dealership for the way they handled the sale of the Edge. I was treated with kindness and professionalism. Most importantly, with respect. All the sales reps I encountered were very friendly and helpful. A great group of sales and financial staff made it a pleasant experience. I will definitely go back when I need to purchase another vehicle. More
by merlin15fan
Employees Worked With
Brandon Westrick
March 28, 2026
Nick is one of the greatest sales men I think it was his charming smile that got me I originally was coming in to lease a jeep and ended up cashing it out he even put a red bow on it for me I recommend yall charming smile that got me I originally was coming in to lease a jeep and ended up cashing it out he even put a red bow on it for me I recommend yall to go see nick if ur interested in buying a vehicle.. More
by Johnsonrondo1
Employees Worked With
March 27, 2026
Really helpful, responsive, not pushy, helpful on questions. Very quick day of in the dealership questions. Very quick day of in the dealership More
by Dbudchuk4
March 27, 2026
Quality staff - knowledgeable and extremely helpful. Bailey and her crew worked diligently to get me into the car I needed and wanted. Bailey and her crew worked diligently to get me into the car I needed and wanted. More
by rev.greg.larsen
