Serra Ford Rochester Hills

After coming back to Ford and this dealership, we have been with Sonny several years and for several cars. He has always made the process easy, likeable and professional and almost seamless from car to c been with Sonny several years and for several cars. He has always made the process easy, likeable and professional and almost seamless from car to car. More

Anastasia is by far THE BEST Car Sales person i have met in my life. Having shopped for quite a while at variety of other Ford and non-ford dealerships in the past, I was lucky to come across Anastasia @ Hu in my life. Having shopped for quite a while at variety of other Ford and non-ford dealerships in the past, I was lucky to come across Anastasia @ Huntington. Anastasia is the most pleasant, accommodating and honest Sales person I have ever met. When I became interested in a ford car for my wife, I filled out an internet request and Anastasia contacted me right away. She found number of cars which met our criteria and invited my wife and myself over to Huntington to take a look at a few. My wife is a picky Ford buyer so Anastasia made sure to find what my wife wanted. Additionally, after we made our choice Anastasia offered help in getting me pre-apprroved thru Huntington. When it comes to financing, i usually leave it up to myself to take care of it - but Anastasia insisted to give her a try =) and i did. She ended up finding a better option which saved me thousands of $$$. Wife was happy with a car, and i was happy with the financial outcome and happy wife = happy life so could not beat that! We had bought 2 additional cars from Anastasia and referred additional friends and family members. Everyone is very happy with Experience Anastasia provides! I most certainly recommend Anastasia to anyone interested in Ford vehicles. Even if you are undecided - give Anastasia a try and she will make magic for you! Just trust me! Good luck with your purchase! More

I purchased a 2006 Mercury Mariner for my 18 year old daughter back in June. I bought the vehicle "as-is" after they already inspected the vehicle. I asked them if there was anything wrong with the vehic daughter back in June. I bought the vehicle "as-is" after they already inspected the vehicle. I asked them if there was anything wrong with the vehicle from a safety standpoint. They reassured me that the vehicle was safe to drive. Last week the transmission went out. I took the vehicle back to the dealership for an estimate on the repair. They told me that they couldn't fix the transmission and it needed to be replaced. So I took it a transmission shop for a second opinion. They called me back and told me that after inspecting the vehicle the transmission could be repaired and the vehicle was bandaged together in an unsafe manner. The axle was attached the vehicle with sheet metal screws not the required bolts.They were surprised that the transmission lasted that long. The axle could of fallen off the vehicle while she was driving down the freeway causing the vehicle to swerve off the road. This is the fourth vehicle I purchased from this dealership and I am totally surprised that they don't even have enough integrity to sell me a safe vehicle for my daughter to drive.They lied to me and hid the truth! What ethical person would do this! I will never go back to this dealership and would advise everyone to stay away from them. They are bad business! More

After getting my last lease car from Huntington Ford I decided (foolishly) to shop around for my next car. After checking around at other area Ford dealerships I came running back to Huntington Ford. decided (foolishly) to shop around for my next car. After checking around at other area Ford dealerships I came running back to Huntington Ford. Anastasia was so easy to work with! I can't stress that enough, no high pressure sales, no BS, no half truths. (And I can say that a few of the other local dealerships were full of that) I would never go anywhere else. Hands down. Anastasia had great follow up and follow through. No surprises with the sale, no pricing issues, no hassles whatsoever. Thank you Anastasia and thank you Huntington Ford. More

Working with Anastasia on the new lease for the Escape was a pleasure. She made the whole process fro the first discussion to signing on the dotted line easy. She found exactly the car we wanted in a day was a pleasure. She made the whole process fro the first discussion to signing on the dotted line easy. She found exactly the car we wanted in a day or two and had it ready for pickup at a competitive price. More

Unlike the other dealerships I dealt with, the folks at Huntington were not pushy. I asked questions, they answered them. Nobody pestered me to come in and buy a vehicle. I like that. Huntington were not pushy. I asked questions, they answered them. Nobody pestered me to come in and buy a vehicle. I like that. More

This is the second vehicle we have leased with Jim. He is very helpful and knows the Ford products very well. We have recommended him to many others and they too have gotten vehicles from him. is very helpful and knows the Ford products very well. We have recommended him to many others and they too have gotten vehicles from him. More

Everyone involved in the transaction were very friendly and helpful in making my decision to lease a new car a pleasant one. Awesome customer service. and helpful in making my decision to lease a new car a pleasant one. Awesome customer service. More

Great dealership. From sales finance guy and service dept. Tonya Murray is excellent and very easy to work with through the whole sale experience. I have been to many dealerships and this will be mine f dept. Tonya Murray is excellent and very easy to work with through the whole sale experience. I have been to many dealerships and this will be mine from now on. More

Reluctant to return to dealership for service, I contacted my selling dealer regarding the wear issue on my tires. Not only did I get an awesome price on 4 tires, I was informed of an updated part o contacted my selling dealer regarding the wear issue on my tires. Not only did I get an awesome price on 4 tires, I was informed of an updated part on my vehicle which was covered under warranty. Service was quick, I was well informed and it was a pleasure to do business. More